T h e J o u r n e y
A ste p by step approach to success
The Ripple Effect
T: +44 (0) 1270 758781
Mike Emerton Jan Emerton
Step by Step…
Business improvement Over 25 years working in partnership
through people development with world class companies
Established in the UK in 1982, WW Consulting is
a successful global consulting group, recognised
for integrity and business focus.
Our multi-national team of experienced
consultants all share the key attributes of
passion, expertise and empathy.
Our commitment is to add value by helping
people learn, grow and succeed, with the aim of
improving business performance and building
talent for the future.
Are we there yet?
Through the rough and the smooth
Riding the wave
STAY PUT …
To succeed organisations
can’t stand still
They need to be constantly moving forward,
developing a culture that positively promotes
change and builds performance
We live in a challenging, changing world
requiring new skills, new perspectives and new
ways of working.
… or begin the journey? Staying put is not an option
We’ll enable you to equip all of your people
for the journey.
Our integrated change management process
provides a complete toolkit for leading and
Our ‘Change Loop’ methodology champions
and develops change agents and creates an
organisational culture by providing direction
and alignment of business objectives.
“I gained the tools to analyze
and handle my job and its changes”
THE RIPPLE EFFECT
7 Key Steps
The smallest action causes ripples
that can create dramatic
Where do we need to go and how
A proven approach. are we going to get there?
Seeing organisations and interelationships as All companies need a consistent approach
a whole rather than as individual elements to people development at every level –
Organisation, Team, Individual and Self.
The ‘ripple effect’ is our ‘systems thinking’
framework and an effective methodology
The Seven Steps are:
Where are we going?
2. Key stakeholder involvement
Who’s coming with us?
All moving forward in the right direction
4. Development & Support
Keeping things rolling
5. Leading through turbulence
The rough and the smooth
6. Riding the Wave & Preparing to move on
7. Evaluation /Learning
We’ve arrived, what’s next?
VISION - WHERE ARE WE GOING?
The best leaders
set a clear compelling vision for the future
How do leaders make the
vision live and turn it
What will it be like when we get there?
We develop leadership capability at all levels
enabling you to:
“Leadership is not only a skill you have
or don’t have. I now know that there is a • Create focus, drive and energy around goals
learning curve and development curve” • Clarify ownership & accountability and set the
example by living and breathing your values
• Motivate and communicate effectively across
organisational and functional cultures
“The programme provided me with a
toolkit for improving my leadership • Operate with emotional and social intelligence
capabilities, aligning my leadership style • Develop strategic and operational excellence
to others in my organization”
• Demonstrate courage, integrity and openness
WHO IS COMING WITH US?
People own what
they help to create
Identify key stakeholders
Gaining commitment and
developing your people for
“The benefit for me was to see Talent management has never been more
and realise the power of a well important than it is today. How do you find and
functioning team” keep key people and build core strength and
new skills for future success?
“I want to cascade and transfer the
learning among my team -
Our approach is to help you identify key
we own what we create”
individuals and teams and determine the criteria
and skills needed to succeed.
We will evaluate your current performance,
culture and business climate in the context of
the strategy and the vision.
Next we introduce our ‘High Performing Teams’
framework. Our approach is to help teams
Involving everyone. understand the framework, what each element
means and the implication for the team and the
business. Once commitment to the journey is
obtained, we work with teams and groups on
how to get there, using our extensive toolkit of
team development activities.
ALL MOVING FORWARD
A map for the journey
and a detailed plan that is understood
and acted on by everyone
in the right direction. Harnessing the energy
We will help you develop a communication
and performance management strategy to
systematically link performance levels and
development needs to business objectives.
We’ll show you how to align people by
“I learned a great deal about motivation empowering them to play a full and active
and how best to work with other people part in the decision making process and
who may not think like I do” reviewing progress.
“I have been given tools and
We begin the process by capturing views,
processes that I will use in my managing
attitudes and perceptions.
and leading that will help increase
Then we will help you to set up robust
performance management processes.
Next, we will design and deliver appropriate
training or development solutions.
Finally, we’ll measure results against your
pre-determined benchmarks and milestones.
ARE WE NEARLY THERE YET?
and creating a ‘can do’ culture
Practices and procedures
to support, motivate and
Keeping things rolling. develop your people
We provide a comprehensive range of bespoke
solutions and programmes to motivate your
people and keep the organisation on track.
“The coaching session was a wake-up call Facilitation – anytime, any place, anywhere!
for my behaviour” From a half day team meeting to a full
organisation – wide event.
“Great facilitators who keep
participants engaged” Supporting and mentoring – we provide
experienced professionals to help challenge
“ Excellent coaches who really added your thinking and offer fresh perspectives.
value to the programme”
Coaching – we identify innovative coaching
solutions which are tailored to your specific
needs. Working with individuals or groups the
format can be face-to-face, telephone or online.
THROUGH THE ROUGH
Strategies to take changing circumstances into
account through the good and bad times
Great leaders adjust the
and the smooth. sails appropriately
In our fast changing global environment
organisational, cultural and individual differences
must be factored in to cope with turbulence.
“Great international knowledge and
awareness of cross-cultural problems”
“WW’s fresh points of view on the
cultural differences were very important.
Very good experience in showing
problems and the right approach to We will help you deal constructively with
manage cultural problems” differences; positively address challenging
behaviours and barriers, introducing you to new
support systems as needed.
Globalisation – we provide strategies to develop
cross cultural awareness and resolve dilemmas.
Team building and team climate diagnostics
– when teams are faced with problems we can
help them get back on course.
Conflict management strategies – we have
a range of solutions to help people manage
Resistance to change – we provide teams and
individuals with the skills and confidence to
understand and handle resistance.
RIDING THE WAVE
What’s new? What’s different?
What appears to be the end of a journey is just
the start of another. Successful companies
recognise that they should already be looking
for the next wave.
Blue water thinking
It is precisely when we are doing well that we
should be preparing for the next journey. Blue
water thinking means constantly challenging
complacency and scanning the horizon to look
for new, uncharted possibilities.
“I gained courage for
new ideas and creativity”
and moving on. Drifting around here is not
Our programmes are designed to provoke and
stimulate your people to think and operate
Creativity is important but innovative, forward-
thinking strategies are crucial.
We bring a culture of innovation into your
www.wwconsulting.com organisation and the skills to support it.
A new ripple effect
now what? starts here
Now a learning organisation is created.
By using systems thinking , the ‘ripple effect’
becomes a day-to-day reality.
Motivated and revitalised by success, your
ability to look back, re-evaluate and reinvent is
now enhanced and improved.
“I think this programme has opened up
a new level of networking that is the
foundation for cultural and business
change in the future”
“This course has been intensive but
with massive value”
“An amazing experience
The vision for the next journey is clearly
from start to finish”
communicated and a new map is ready.
“ I have worked with Jan and Mike from WW
for many years, both in Europe and the United
States, and have found them one of the very
few consultancies who can bridge the cultural
gap seamlessly with both individuals and
groups. Without their hard work in introducing
culture, understanding and the need for
superior performance the teams I have had
work with them simply would not have made it
as collective units
Dragon’s Wharf, Dragon’s Lane
Cheshire, CW11 3PA UK
T: +44 (0) 1270 758781