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Microsoft Teams Adoption in Action - Fast and Fun Ways to Get Creative With Your Teams Deployment

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Presented at Microsoft Teams Oktoberfest: Teams Virtual Summit 16/10/2019 #TeamsFest

Inspiring, real-world ideas, strategies, and examples that deliver sustainable and organic growth of Microsoft Teams. Modern Workplaces exist because employees want to work in the same way they live. Adoption should be fun.

Published in: Technology
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Microsoft Teams Adoption in Action - Fast and Fun Ways to Get Creative With Your Teams Deployment

  1. 1. European Teams UG Summit Wednesday 16th October 2019
  2. 2. Adoption In Action Fast and Fun Ways to Get Creative With Your Teams Deployment Jamie LaPorte Jamie@jamielaporte.com @jamielalaporte European Teams UG Summit Wednesday 16th October 2019 16:00 – 16:40 BST
  3. 3. The Battle for Focus is Real
  4. 4. The Golden Circle
  5. 5. 6 WHAT Products sold, services offered or your role at work
  6. 6. 7 HOW Your strengths, values and guiding principles
  7. 7. 8 WHY Your purpose, cause or belief
  8. 8. What do we need to deliver? How are we going to deliver it? Why are we doing this? 3 2 1 Our Teams Organic Growth Adoption Plan • Through our culture which is people-centered, better together, and committed to lead. • Through our brand values and future vision • To maximize productivity, communication and collaboration easily for everyone • Hub for digital workers • To connect the organization globally • To retain and attract employees • Cloud First and enhanced security
  9. 9. We want our teams to be better connected – we can never work in silos We love to keep things simple, so we focus on the result, not the process We want productive chat- based collaboration on documents In the cloud We want to ensure our decisions are make quicker based on clear insight We want a better work-life balance and the ability to get work done anywhere We want to maximize our time and waste less with repetitive tasks and counter- productive habits We want to modernize the way we work and automate outdated processes We want to reduce the number of daily distractions and email noise We want to win the hearts and minds enabling employees to work in the same way they live
  10. 10. Culture cannot be taught
  11. 11. Benefits of change ✓ Streamline project collaboration ✓ Persistent chat ✓ Centralization ✓ Fun work life mix ✓ Mobility ✓ Integration ✓ Flexibility
  12. 12. DRAFT A SOLID CHANGE NARRATIVE WHO OWNS THE PROJECT WHO WILL MAKE DECSIONS
  13. 13. SPECULATIVE ORGANIC GROWTH PRAGMATICS
  14. 14. ONE-ON-ONE MEETING TEAM PLANNING WORKSHOP FIRST WEEK CHECKLIST REFLECTION AND ADJUSTING
  15. 15. 18
  16. 16. Change trigger
  17. 17. Identify Opportunities Target Communications & Training Articulate Value Maximize Potential Evaluate Behaviors
  18. 18. A NEW PLATFORM IS COMING NEW PLATFORM – WIIFM? NEW PLATFORM HAS LAUNCHED NEW PLATFORM PROGRESS AND INCENTIVES NEW PLATFORM FEEDBACK AND MEASUREMENTS +2 Mo. +1 Mo. GO LIVE -1 Mo. -2 Mo.
  19. 19. Teams Champions Program The Teams Champions Network exists to connect like- minded business users with others that share the same passion for achieving more, by working better together with Teams.
  20. 20. I am a Teams Champion! Ask me about why I fell in love with collaboration and productivity in Microsoft Teams. Champ Ask me about Teams!
  21. 21. Before Teams After Teams Result Forward an email requiring input to your team and receive a string of replies. Forward emails to Teams for internal discussion before responding via email. Response via email once everyone is in agreement in Teams. Less conversation in emails. Cleaner inbox. Exchange multiple versions of a Word file through email then consolidate into a current version Coauthor in real-time directly in Teams and have a conversation while you work. Time saved. No emailing documents. No “versionitis” or wasted time. Email PowerPoint to the team and request feedback. Upload to Teams and start a conversation. Productive chat-based collaboration. No email communication needed. Email your team and tell them you're working from home. Post an WFH in general tab and @mention the team. No email communication needed. Email “CC” someone on relevant information Have conversations in Teams where team members can review if needed. Only get notified for things you specifically were @mentioned for. Create an agenda and send it out via email to all the meeting participants. Post the agenda in Teams and @mention the team or specific participants; after the meeting post the notes in the same post thread. No email communication needed. All relevant meeting information is in the same place. Ticketing system using email notifications Use a Flow to automatically post incoming emails to Teams channel. Cleaner inbox. Become more productive having work pre-sorted into channels. Sending one word emails to reply or forget to respond at all. ‘Like to acknowledge’ a post in Teams. Use likes as "message read" actions. Sometimes email is assumed to be read. Less Time. Cleaner inbox. All in one place. @jamielalaporte
  22. 22. Find ways to pull others in and share the load. .
  23. 23. Automatically sorts your inbound communication into Channels Let’s you tune in to what you care about and tune out to what you don’t Notifies you only for messages you explicitly care about @Mentions allow you to poke recipients only when relevant Forces you to separate your inbound communication Requires you to configure complex rules to ensure information is surfaced and noise is reduced Notifies you on all new messages Every message goes into a recipients’ mailbox @jamielalaporte
  24. 24. Don’t Sweat it.. Work-it-’out’ together with Teams
  25. 25. A playful twist on the typical idea of “training” Workout Method: • Videos / webcasts • Teams Power Hour • Quick smart sheet reviews • Guide reference playbooks • In platform polls • BOTs interaction
  26. 26. Your Outlook out-of-office response displays in Teams as well. Say “Thanks for your message,” rather than, “Thanks for your email.” @thatmattwade Definitive Guide to Teams Etiquette Try using “I’m currently out of office, but I’m usually active in Teams on-the-go. Try messaging me there and I’ll get back to you sooner. Thank you!” Inspired by @kmorry19 and @meetdux How to achieve 90% Microsoft Teams adoption in three months Append …“I noticed you sent me a file. Are you in Microsoft Teams? If so, send it to me in chat or channel so we can collaborate together! Talk soon!” Include a number of different digital and printable Teams graphics for champions Use email auto-replies, signatures, & even Flow to bring the conversation into to Microsoft Teams. @jamielalaporte
  27. 27. T E A M W O R K ACADEMY
  28. 28. keep momentum.
  29. 29. Celebrate short-term wins
  30. 30. 61 Less than 1 hour 13 Within 24 hours .01 2-3 Days 25Immediately 51 Within 24 hours .08 2-3 Days .01 1 Week 35 Less than 1 hour .08 Immediately Note: Numbers are based in percentages
  31. 31. Microsoft 365 Usage Analytics Teams Usage Analytics
  32. 32. Play at it. Commit. Have Fun. See the Results.
  33. 33. Thank You JAMIE LAPORTE CONSULTANT, SOLUTIONS ARCHITECT SERVICE ADOPTION SPECIALIST jamielaporte.com @jamielalaporte jamielaporte jamielaporte Your feedback is important to us. http://bit.ly/35xWfcg We want to hear from you! Please evaluate this session.

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