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Digital Transformation Strategy

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Digital Transformation Strategy

  1. 1. Digital Transformation Strategy James Woolwine
  2. 2. 2 Business transformation of the future True business transformation in the digital age centers around unified product-service experiences that stay ahead of customer expectation by continuously improving process, people, and technology by: • Using research and discoveries to establish pain-points and opportunities • Making assessments on business processes and functions, technology, and people organization • Creating strategic roadmaps, propositions and process digitization and automation • Making recommendations for process, technology and people improvements • Establish governance models to sustain the solutions, creating measurable business benefits.
  3. 3. Think it. Build it. Run it. Strategy 3 Process Technology Value at the intersection of strategy, process and technology
  4. 4. Digital Strategy Value proposition Governance - Governance to run transformation for continuous success No-shore collaboration - Enabled by architecture, infrastructure,process and toolset specifications Innovation and collaboration (global scale) User centricity (experience-led) Governance and execution (high-velocity) Strategicdesign - User-centric experience roadmaps, propositionsand process digitization Digital Education Re-calibrating your teams for the right digital skills andculture Ways of working - Portfolio, project and software excellence - Metricsthat matter - Sense and respond 4
  5. 5. Vision to Value Realization 6 Discovery Assessment Recommendation Value Modeling Products & Services Vision, Objectives & Strategies Challenges & Pain Points Productivity & Performance Ways of Working Business Processes & Functions Technology & Architecture People & Organization New Practices Process, Tech. & People Improvements Project Prioritization & Roadmap Business Benefits Overview Transformation Case Total Financial Model Performance Dashboard (KPIs) Rollout Strategy Value Realization Frameworks, Methods and Practices
  6. 6. Digital Tools
  7. 7. 7 DigitalExperiencesandTechnologytosupportstrategicinitiatives Digital Automated Research Digital Capital Projects Digital Operation Digital Laboratory IoT, Smart Metering, Bigdata Digital Social Knowledge
  8. 8. 3D Virtual Twin in operation - Product Development As Engineered / As Built As Operated PhysicalVirtual Research & Develop Lab Production and Quality Operations Ideas are produced
  9. 9. Digital Collaboration Platforms
  10. 10. Business leaders are struggling to make informed decisions Business leaders frequently make decisions based on information they don’t trust, or don’t have1in3 83% of CIOs cited “Business intelligence and analytics” as part of their visionary plans to enhance competitiveness Business leaders say they don’t have access to the information they need to do their jobs1in2 Source (TDWI: Next Generation Data Warehouse Platforms Q4 2009) Real Time Business Decision Support Tools
  11. 11.  Salesforce  DocuSign  Jira  Microsoft Project  HP Autonomy  PinPoint Some Workflow Tool Examples
  12. 12. The Internet of Things (IoT) is the network of physical objects or "things“ embedded with electronics, software, sensors, and network connectivity, which enables these objects to collect and exchange data. The Internet of Things allows objects to be sensed and controlled remotely across existing network infrastructure, creating opportunities for more direct integration between the physical world and computer-based systems, and resulting in improved efficiency, accuracy and economic benefit; when IoT is augmented with sensors and actuators, the technology becomes an instance of the more general class of cyber-physical systems, which also encompasses technologies such as smart grids, smart homes, intelligent transportation, and smart cities. Each thing is uniquely identifiable through its embedded computing system but is able to interoperate within the existing Internet infrastructure. Experts estimate that the IoT will consist of almost 50 billion objects by 2020. (Wikipedia) Internet of Things (IoT)
  13. 13.  Disruptive insights - Research and opportunities  Future vision - Direction and experience concepts  Experience roadmap - Business transformation roadmap and future customer experiences  Experience design - Solution and prototyping  Continuous delivery – Development, implementation, and governance Digital Transformation is a cross-silo approach, focused on process first and technology second

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