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The 12 steps of standards

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Plan-Do-Check-Act to optimise your work with standardized work

Published in: Leadership & Management

The 12 steps of standards

  1. 1. THE TWELVE STEPS OF STANDARDS By James Sandfield CHECK ACT 1 2 3 4 5 6 7 8 9 10 11 12 PLAN DOJames Sandfield © 2016
  2. 2. PLAN James Sandfield © 2016
  3. 3. 1. PICK A TEAM Empowerment of People in the process For the process By the process
  4. 4. 2. ESTABLISH A GOAL FOR IMPROVEMENT Challenge which is meaningful For the Employees involved For the Customers For your organization
  5. 5. DO James Sandfield © 2016
  6. 6. 3. UNDERSTAND THE WAYS OF WORKING Observe the process Record the flow Ask to understand Repeat a few times
  7. 7. 4. FIND A BETTER SEQUENCE FOR THE TASK Eliminate steps Combine steps Rearrange steps Until the task takes less time
  8. 8. 5. MAKE THE WORKPLACE EASY Logical placement Of just what you need Nothing more Nothing less
  9. 9. 6. FIND A GREAT WAY TO FOLLOW THE TASK Visual Clear Easy to follow Error-proof
  10. 10. CHECK James Sandfield © 2016
  11. 11. 7. TEST THE PROPOSED WAY OF WORKING Conduct trials In a real environment In a protected way So you can see issues
  12. 12. 8. EVALUATE THE TEST Learn from trials: Did it meet the goal? Are employees happy? What needs modification?
  13. 13. 9. BUILD CONSENSUS Get support: Explain the problem Explain the solution Explain the benefits
  14. 14. ACT James Sandfield © 2016
  15. 15. 10. ESTABLISH THE NEW STANDARD Document simply Communicate repeatedly Establish support Establish monitoring
  16. 16. 11. TRAIN THE NEW STANDARD Effective training Which ensures ability Not just awareness And involves practice
  17. 17. 12. MANAGE THE NEW STANDARD Assist with experts Monitor for purpose Adjust for reality Improve forever
  18. 18. NEXT STEP.. 1 2 3 4 5 6 7 8 9 10 11 12 James Sandfield © 2016 “THE JOY OF STANDARDS”
  19. 19. CHECK ACT Pick a team Establish a goal for improvement Understand the ways of working Find a better sequence for the task Make the workplace easy Find a great way to follow the task Test the proposed way of working Build consensus Evaluate the test Establish the new standard Train the new standard Manage the new standard THE TWELVE STEPS OF STANDARDS 1 2 3 4 5 6 7 8 9 10 11 12 PLAN DO James Sandfield © 2016

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