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The	Rise	&	Rise	of	the	Australian	
Con3ngent	Worker	
Clint	Beecro-,	ICT	Senior	Project	Manager,	La	Trobe	University	
James	Kissell,	Director	of	MarkeCng,	WorkForce	So-ware
3	
Today’s	Presenta3on	
2:10-2:15	PM	 Introduc3ons	
2:15	-	2:25	PM	 Rise	and	rise	of	the	Australian	Con3ngent	Worker	
2:25	–	2:40	pm	
Australian	Universi3es:		Sessional	&	Professional	Staff	Management	
2:40	-2:55	pm	
Case	study:		How	SAP	Time	and	ANendance	By	WorkForce	SoQware	&	
La	Trobe	University	Manage	Sessional	Academics	
3:00	pm	 Q&A		
How	technology	helps	in	a	world	full	of	change	and	variaCon
4	
2002	
IntegraCons	
with	SAP	on-
premise	
clients.	
2011	
WorkForce	
So-ware	
formalises	
partnership		
with	
SuccessFactors	to		
be	their	1st	Cme	
and	aQendance	
soluCon.	
2012	
SAP	acquires	
SuccessFactors
.	SAP	
relaConship	
strengthens.	
2015	
SoluCon	
Extension	
partnership	with	
SAP	formalises	
at	
SuccessConnect.	
WorkForce	SoQware	and	SuccessFactors/SAP	
PARTNERSHIP	BENEFITS	
Integra3on:		
CerCfied	IntegraCon	
Single	Sign-On	
Seamless	User	Experience	
Close	Development	
RelaConship	
	
Client:		
Single	contract	&	single	
line		
of	support	
	
Partner	Benefit:		
Extend	your	services	
offerings,	resell	
and	increase	knowledge
5	
Partnership	Results	
Reseller	Agreement	
August	2015	
15		
Joint	Deals	
4		
Regions
6	
More	than	Time	&	ANendance	-	All	in	the	Cloud!	
Absence	&	Leave	
	
	
	
	
	
•  Robust	accruals	engine	
•  Time-off	requests,	
workflows,	and	forecast	
	
•  Leave	case	management	
for	North	America	
Time	&	ANendance	
	
	
	
	
	
•  Time	capture,	tracking,	and	
approvals	
•  Flexible	rule	engine	and	
real	3me	rules	processing	
	
Scheduling	
	
	
	
	
	
•  Workforce	scheduling	
based	on	job	defini3ons,	
skills,	events,	etc.	
	
•  Automated	call-outs	and	
filling	of	open	shiQs	
SAP	Time	&	ANendance	Management	by	WorkForce	SoQware		
SKU:	8003956	(Enterprise	Op3on)	
SKU:	8003957	(SME	Op3on:	<1,000)	
NEW	on	SAP’s	pricelist	!
7	
La	Trobe	University	-	Overview	
•  La	Trobe	University	is	a	
leading	Australian	university	
with	metropolitan	&	regional	
campuses	across	Victoria	and	
partnerships	across	Asia	
Pacific	
•  Global	reach	with	over	35,000	
students	and	3,000	FTE	staff	
and	4,000+	casual	staff.		
•  Asset	base	of	$1.5B	and	
annual	revenue	of	$600M	
•  Running	SAP	since	1999
8	
•  Excellence	and	creaCvity	in	the	key	
world	issues	
•  AQracCng	and	retaining	outstanding	
students	and	excepConal	staff	
•  Digitally	connected	campuses	
•  Game	changing	partners	
•  Global	‘Top	500’	university	
•  Sustainability	-	intellectual,	physical	
and	financial	resources		
	
La	Trobe	University	-	2017	Objec3ves
9	
In	the	next	two	years…	
•  Establish	trusted	partners	
•  DeduplicaCon	and	simplificaCon		
•  Focus	on	the	applicaCon	of	IT,	not	the	
implementaCon	
•  Implement	Digital/Cloud	first	strategy	
•  Move	away	from	managing	assets	to	
managing	informaCon	and	people	with	
a	strong	focus	on	innovaCon	and	
integraCon	
La	Trobe	ICT	Vision
10	
Australia’s	RelaConship	with	Unsecured,	Contract	Labour	
The	Rise-and-Rise	of	the	Australian	
Con3ngent	Worker
11	
The	Changing	Workforce	Leading	to	Increased	Casuals	
3%	
21%	
31%	
45%	
1%	
Tradi3onalists	
70	and	older	
Baby	Boomers	
52-69	
Genera3on	X	
40-51	
Millennials	
19-39	
Gen	2020	
18	and	younger
12	
Australia’s	Thirst	for	Casual	Labour	
hQp://www.abc.net.au/news/2016-04-14/australian-unemployment-rate-drops-to-
lowest-level/7328102?secCon=business	
We	will	be	inserCng	a	video	clip	here	from	ABC	News	(Business	SecCon)	–	14-04-2014	by	
Alan	Kohler,	respected	economics	editor,	on	the	fall	in	unemployment.		The	fall	was	due	
to	the	creaCon	of	new	part-Cme	jobs	not	full	Cme	jobs	-	which	fell.	(First	1	min,	11	secs)
13	
•  ReacCon	to	economic		
challenges	–	GFC	
•  FluctuaCng	demand	
•  Employees	seeking		
greater	autonomy/variety	
•  Desire	to	build	careers		
outside	of	the	“tradiConal”		
workplace	(“Slashies”)	
•  Digital	RevoluCon	&		
“DaCficaCon”	of	HR	
	
Economic	Drivers	Growing	Con3ngent	Work	
	
13	
Sydney	Morning	Herald,	August	2015	
‘The	Free	Agent’	Economy
14	
Low	Risk		
(Technology	or	Personal	Service	Driven)	
Doctors	&	Nurses	
Teachers	
Midwives		
Engineers		
Haircuqng		
Hospitality		
Social	Welfare		
InformaCon	Technologists	&	
communicators	
Digital	Revolu3on		
	
High	Risk		
Accountants		
Book-keepers		
Supermarket	Check-out	Operators		
Wood	Machinists		
Farmers	&	Agricultural	workers	
Dockers		
Miners		
14	
44%	
(5.1m)	Australian	
Jobs	at	risk	from	
computerisaCon	
or	automaCon		
[PwC]	
Changing	The	Australian	Work	Landscape
15	
•  Unlikely	to	be	covered	by	exisCng	
benefits	systems	
•  Different	categorisaCon	within	
systems	
•  Separate	and	individually	negoCated	
pay	rates	/	Awards	/	EBAs	
•  Work	variable	hours	
•  Different	pay	methods	
Add	complexity	
Con3ngent	Workers	Are	Different	
15	
Old	model:			
track	separately	from	
permanent	staff	
New	model:			
HR	/	payroll	needs	a	
consolidated	view	of	all	
workers	in	a	single	automated	
system.	AnalyCcs.	
Bring	varia3on
16	
INDIVIDUAL	INTEREST	
ORGANISATIONAL	NEED	
Important	to	HR	&	Payroll	Professionals?	
Improved	workforce	
planning	and	control	
BeQer	condiCons	
Control	labour	costs	
16	
More	flexibility	
BeQer	Pay	
Rise	of	the	Australian	
con3ngent	worker	(40%+)	
Introducing	complexity	and	broader	range	of	interests	
Compliance		
Staff	Development	
Improve	ProducCvity
17	
A	Case	Study	in	ConCngent	(Sessional)	Management	
Australian	Universi3es
18	
Welcome	to	University	2016	
Goodbye	to	the	Tenured		
Academic?
19	
Sessional	Academics	–	Some	Defini3ons		
Casual	academic	staff	may	be	
engaged	on	a	sessional	basis	
to	perform	specified	tasks	
(such	as	delivering	lectures	
or	tutorials,	conduc3ng	
prac3cal	classes	or	
workshops	or	marking	
examina3ons)	over	a		
defined	period	of	Cme.			
			
[University	of	Sydney]	
19	
	
“Sessional	=	not	on	permanent		
or	conCnuing	contracts”	
	
[Macquarie	University]	
	
	
“The	‘full-@me’,	permanent,	centrally-
located	teaching/research	academic	
is	no	longer	the	norm	around	which	
policy	can	be	formed”		
	
[Percy	et	al.2008:7]
20	
Sessional	Academics	in	Australia	
13	
22	
50	
61	
1989	 2007	 2008	 2015	
Percentage	Sessional	Academics	
Australian	Higher	Educa3on	
system	is	one	of	the	most	
casualised	employment	
markets	in	the	world	
“Sessional	university	teaching	
has	entered	the	mainstream”	
FROM	HUGO	(2008),	PERCY	&	
SUPERANNUATION	INFO	(2010)	
[Susan	Ryan,	Sessional	Academics	
1991-2012,	University	of	Newcastle]	
	
20
21	
31	
45	
1991	 2012	
57%	
61%	
1991	 2012	
4	Traits	of	Sessional	Academics	
1.5	
4.9	
1991	 2012	
Older,	female,	longer	employed,	beNer	qualified	
	[Susan	Ryan,	Sessional	Academics	1991-2012,	University	of	Newcastle]	
Sessional	Academics	–	
Average	Age	
Sessional	Academics	–	
Female	%	
Mean	DuraCon	of	
Employment	(Years)	
21
22	
Who’s	Who	in	the	University	Sessional	Workforce?	
Office workers Seasonal Workers“On-call”
Consultants Semi-ReCred	Professionals	
Freelancers
23	
Posi3ve	ANributes	of	Sessional	Academics	
Consultants
Higher	qualificaCons		
Time	&	cost	flexibility	
Freelancers
-	Modern	skills	
-	Flexibility	around	tenure	
Semi-ReCred	
Professionals	
Experience	
“On-call”
24	
The	Reac3on	of	Australian	Universi3es?		
Issues	–	Sessional	Academics:	
•  PotenCal	high	turnover	rates	
and	lack	of	organisaConal	
loyalty	
		
•  O-en	overlooked	and	poorly	
managed,	regarded		
–	this	can	impact:		producCvity,	
overCme	and		
labour	costs	
	
•  New	regulaCon	around	part-
Cme	&	casual	labour		
	
Solu3ons:	
•  Implement	systems	that	facilitate	
greater	visibility	across	the	
organisaCon	
•  10-15%	of	Australian	universiCes	
rolling	out	workforce	management	
systems		
•  Rethink	how	to	manage	your	
extended	conCngent	team
25	
Benefits	of	Workforce	Management	SoQware	
Control	the	variety	and	complexity	of	mulCple	pay	rates	&	
varied	hours	
	
EffecCve	management	of	contractors,	their	Cme,	and	shi-s	
in	demand	
	
Deploying	the	right	resources	into	the	right	areas		
	
Using	technology	to	deliver	a	consolidated	view	of	all	
workers	
Save	money	and	boost	producCvity	
Demonstrate	ROI	beyond	‘payback	periods’
26	
MeeCng	OrganisaConal	Need	
La	Trobe	University	Solu3on
27	
Overview	of	the	La	Trobe	Solu3on	
WorkForce	SoQware	
p	
SuccessFactors	Employee	Central	
HANA	Cloud	Integra3on	
SAP	Payroll	
Single	Sign	On	
Solu3on	Licensed
28	
Key	features	of	WorkForce	SoQware	
AutomaCon	of	leave	accrual	policies	including	long	service	
leave	
	
Ability	to	route	approvals	based	on	cost	centres	such	as	
locaCons,	subjects,	acCviCes	
	
Automated	award	interpretaCon	including	reporCng	Cme	
against	different	jobs	which	will	drive	rates	and	consistent	
applicaCon	of	pay	rules
29	
Integra3on	and	Branding	
Important	for	La	Trobe	University	to	have	a	“one	stop	
shop”	HR	soluCon	that	caters	for	all	staff	
	
IntegraCon	between	SuccessFactors	and	WorkForce	
So-ware	is	seamless	
	
Ability	to	apply	company	colour	scheme	
	
SSO	works	well
30	
Integra3on	and	Branding	Example	
Accessing	WorkForce	So-ware	via	SuccessFactors
31	
Integra3on	and	Branding	Example	
WorkForce	So-ware	integrated	with	SuccessFactors
32	
Improving	the	Casual	Timesheet	Experience		
One	online	Cmesheet	soluCon	for	all	casual	staff	
	
No	free	text	fields	on	the	Cmesheet	screen	(apart	from	
comments	opCon),	removing	data	entry	and	payment	
issues	such	as	incorrect	cost	centre	coding	
	
Quicker	turnaround	from	Cmesheet	submission	to	payment		
	
Ability	to	see	status	of	Cmesheet	approvals	online	
	
System	calculates	award	enCtlements	such	as	rates,	OT,	
meal	enCtlements,	etc.
33	
Casual	Timesheet	example	
Professional	Casual	
•  Built	in	award	interpretaCon	
•  Approval	routes	to	manager	provided	from	HR	system	(Employee	Central)
34	
Casual	Timesheet	example	
Academic	Casual	
•  Approval	routes	to	subject	co-ordinator
35	
Leave	
SoluCon	includes	over	30	leave	types	with	mulCple	accrual	banks.		
	
SoluCon	caters	for	Australian	specific	enCtlements	including	Long	
Service	Leave.
36	
Leave	Example
37	
Key	Takeaways	
Key	benefits:		eliminated	manual	processes,	ability	to	cover	
both	full-Cme	employees	and	casual	workers	and	giving	
“One	La	Trobe”	Cmesheet	
	
Ability	to	calculate	complex	award	intepretaCons,	over	30	
types	of	leave	requests,	and	see	status	of	Cmesheets	giving	
La	Trobe	full	transparency	of	all	employees	
	
Seamless	integraCon	between	SuccessFactors	and	
WorkForce	So-ware
38	
+1	877	493	6723			|			workforceso-ware.com

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