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Mac Management

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An overview of how to manage Macs in a corporate environment.

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Mac Management

  1. 1. © 2015 CompuCom. Managing Macs Enterprise Solutions
  2. 2. © 2015 CompuCom.
  3. 3. © 2015 CompuCom.
  4. 4. © 2015 CompuCom.
  5. 5. © 2015 CompuCom. End-User Lifecycle Enablement
  6. 6. © 2015 CompuCom.
  7. 7. © 2015 CompuCom. The Device Enrollment Program (DEP) provides a fast, streamlined way to deploy corporate-owned Mac or iOS devices. • Zero-touch configuration • Mandatory and lockable MDM enrollment • Wireless supervision • Streamlined Setup Assistant • MDM help, and more
  8. 8. © 2015 CompuCom. Advanced Staging, Configuration and Deployment Center • Mature Inventory Management and Control System (coordinated with distribution partners) • Cross Industry (Retail, Medical, Transportation, Financial, Manufacturing, Healthcare, etc.) • Deployment & Logistics SME • High quality with ability to manage high volume • Birth Certificate Integration with Distribution & Field Services • Full Asset Lifecycle Services – Birth to Disposition Paulsboro Statistics • 350,000 sq. ft. facility • 200,000 sq. ft. warehouse • 80,000 sq. ft. configuration • 35,000 sq. ft. Service Logistics Depot • 1,200+ devices shipped per day • 25,000 orders per month • < .01% client affecting errors • ISO9001:2008 & quality philosophy • 24 Hour Security • Culture • Win/Win, Integrity, Respect, Excellence • Training, low turn-over, staffing levels, multiple shift accommodation Advanced Staging, Configuration and Deployment Center • Mature Inventory Management and Control System (coordinated with distribution partners) • Cross Industry (Retail, Medical, Transportation, Financial, Manufacturing, Healthcare, etc.) • Deployment & Logistics SME • High quality with ability to manage high volume • Birth Certificate Integration with Distribution & Field Services • Full Asset Lifecycle Services – Birth to Disposition Paulsboro Statistics • 350,000 sq. ft. facility • 200,000 sq. ft. warehouse • 80,000 sq. ft. configuration • 35,000 sq. ft. Service Logistics Depot • 1,200+ devices shipped per day • 25,000 orders per month • < .01% client affecting errors • ISO9001:2008 & quality philosophy • 24 Hour Security • Culture • Win/Win, Integrity, Respect, Excellence • Training, low turn-over, staffing levels, multiple shift accommodation Advanced Staging, Configuration and Deployment Center • Mature Inventory Management and Control System (coordinated with distribution partners) • Cross Industry (Retail, Medical, Transportation, Financial, Manufacturing, Healthcare, etc.) • Deployment & Logistics SME • High quality with ability to manage high volume • Birth Certificate Integration with Distribution & Field Services • Full Asset Lifecycle Services – Birth to Disposition Paulsboro Statistics • 350,000 sq. ft. facility • 200,000 sq. ft. warehouse • 80,000 sq. ft. configuration • 35,000 sq. ft. Service Logistics Depot • 1,200+ devices shipped per day • 25,000 orders per month • < .01% client affecting errors • ISO9001:2008 & quality philosophy • 24 Hour Security • Culture • Win/Win, Integrity, Respect, Excellence • Training, low turn-over, staffing levels, multiple shift accommodation
  9. 9. © 2015 CompuCom.
  10. 10. © 2015 CompuCom.
  11. 11. © 2015 CompuCom.
  12. 12. © 2015 CompuCom.
  13. 13. © 2015 CompuCom. MAM – Mobile Application Management MCM – Mobile Content Management
  14. 14. © 2015 CompuCom. The JAMF Casper Suite Simplifies IT and Accelerates Remote Management • Imaging and configuration • Application installation and removal • Inventory and usage information • Remote assistance • Remediation tool (diagnostics, scripts) • Device policy refresh • User policy refresh • Interactive command prompt
  15. 15. © 2015 CompuCom. Modular imaging Reduces storage, tracks changes, and ensures consistency. Complete process Include pre- and post- imaging tasks (such as running custom scripts and binding to directory services) in the initial image to eliminate any manual intervention. Ongoing management All computers are automatically under management, reporting data back to the JAMF Software Server (JSS) and responding to management tasks. Thin imaging Over-the-air imaging IT is able to enroll a new Mac into the Casper Suite and then pull down the base image over-the-air for convenient imaging, anywhere there's an Internet connection. Pre-stage imaging Easily image large batches of Macs using the PreStage imaging, designed especially for times when hundreds or thousands of computers are delivered all at once. Faster service Thin imaging allows for a shorter stop at IT, getting new hardware into production quickly. Network friendly Thin imaging makes it easy on your network by reducing file sizes, eliminating the need to beef up connections during an imaging project.
  16. 16. © 2015 CompuCom.
  17. 17. © 2015 CompuCom. • Apple DEP - Device Enrollment Program • Apple VPP - Volume Purchase Program • JAMF Casper Suite
  18. 18. © 2015 CompuCom.
  19. 19. © 2015 CompuCom.
  20. 20. © 2015 CompuCom.
  21. 21. © 2015 CompuCom.
  22. 22. © 2015 CompuCom.
  23. 23. © 2015 CompuCom. Program Mgmt. Mobile Device Management
  24. 24. © 2015 CompuCom. Thank You ! Apple@CompuCom.com

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