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ELECTRONIC DOCUMENT 
PREPARATION AND 
MANAGEMENT 
CURRICULUM FORMS 3 - 5 
A division of the Caribbean Secondary 
Education Certificate Syllabus 
Effective September 2013 
Based on the following allocation of periods 
Form 3 3 – 35 minutes periods per week 
Form 4 & 5 5 – 35 minutes periods per week 
Jacqueline Richardson 
Business Education Officer
Prepared from EDPM CSEC Syllabus 
15 December 2014 
Ministry of Education, Sports, Youth and Gender Affairs 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
2
Prepared from EDPM CSEC Syllabus 
15 December 2014 
Introduction 
Teachers should ensure that all work presented by students adhere to the correct formatting 
guidelines and are free of errors. All students (Form 3-5) should be encouraged to keep a 
portfolio of their work. This could be electronic or hard copy. Each item should be clearly 
labeled with the student’s name and the item being presented. 
Regular speed drills should be given to ensure that student gains a speed of 35 words per 
minute (wpm) at the end of the three year period. 
Formula for calculating Typing Speed 
Gross WPM 
All typed entries = Total Key Strokes (or key depression) 
Gross WPM is really the typing speed that you typed in one minute its getting by total key 
Stroke (Key depression) divided by 5 (One word = 5 character) and then divided by total 
minute to get word per minute speed. 
If you type 200 character in 1 minute then your typing speed will be = 200/5 = 40 WPM 
But GWPM is not your actual speed, actual speed is calculating by correct word you typed 
known as 'Net WPM'. 
Net WPM Formula 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
3
Prepared from EDPM CSEC Syllabus 
15 December 2014 
Calculation of Net WPM 
Net speed can be calculated by deducting errors in gross wpm. For example if you typed 40 
Word in 1 Minute but you typed 3 word wrong then your Net WPM = 40 - 3 = 37 WPM 
Calculation of Errors 
Errors are calculated by following two criteria 
1. Errors that’s corrected 
If you correct wrong word that you typed then you will use backspace to delete that word will 
not calculated in WPM. 
2. Errors that are incorrect 
If you not correct the errors you made then you will penalize 5 character for each word error 
(Regardless of how many character in this wrong word). So always try to type accurate and if 
mistake made then correct it. 
Calculation of Accuracy 
Accuracy is a ratio of GWPM and NWPM for example if your GWPM = 40 and NWPM = 37 
then Accuracy =(37/40)*100 = 92.5% 
Here is an online link that can be used for speed test. 
http://www.indiatyping.com/index.php/typing-test/typing-test 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
4
Prepared from EDPM CSEC Syllabus 
15 December 2014 
FORM 3 
TOPICS OBJECTIVES CONTENT 
Fundamentals of 
Computing 
Define the computer 
Identify types of 
computers 
Discuss the advantages 
and disadvantages of 
computer usage 
Explain the use of the 
various input devices 
Explain the use of the 
various output devices 
List various types of 
storage media and their 
practical applications 
Distinguish between 
operating system 
define as a electronic machine or device that 
accepts data, processes and produces 
information 
Mainframe, minicomputer, microcomputers 
including laptop, desktop, tablet palmtop and 
other current devices 
Advantages and disadvantages of computer 
usage in terms of speed, accuracy, storage and 
reliability 
Input Devices 
Keyboard, touch screen, Mouse, laser pen, 
microphone, document scanner, character 
readers (OCR, OMR), barcode readers, digital 
camera, PC camera, and other current devices 
Output Devices 
Printer (impact and non-impact) types, line, 
page, laser, inkjet, dot matrix, monitors, 
speakers, multimedia projector and other 
current devices 
Storage Medias 
Compact disc (CD ROM), digital video disc 
(DVD), floppy disk, hard disk, CD-RW flash 
drives and memory cards and other current 
storage media 
Operating System Software 
Programmes that co-ordinate the activities 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
5
Prepared from EDPM CSEC Syllabus 
15 December 2014 
software and 
application software 
Describe ways of caring 
for computers and 
peripherals in the 
working environment 
Discuss health and 
safety factors associated 
with computers 
among computer devices. They contain 
instructions that allow the user to run 
application software. 
Application Software 
Programmes that perform specific tasks for 
users, including, word processing software, 
spreadsheet software, database management 
software, presentation software, and anti-virus 
software 
General care and physical protection of the 
computer. 
Health 
Ergonomics 
Effects of extended use. 
Inadequate lighting 
Inappropriate furniture 
Bad posture 
Safety 
Overloading electric sockets 
Position of work stations 
Location of extension cords 
Keyboard Mastery Demonstrate 
competence in 
keyboarding 
techniques 
Demonstrate correct 
posture at the 
computer 
Demonstrate 
competence in the 
use of special keys 
Use correct spacing 
after punctuation 
marks 
Practice and develop speed and accuracy 
at the keyboard using proper touch 
keyboarding techniques 
Practice correct posture, arm reach, seat-height, 
screen-to-eye-level contact 
Apply special keys, for example, Tab, 
Escape, Insert. 
Shortcut keys, for example ctrl and alt; and 
Function keys for example F1 
After full stop, comma, semicolon, colon, 
question mark, exclamation mark, 
apostrophe, parenthesis, quotations marks. 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
6
Prepared from EDPM CSEC Syllabus 
15 December 2014 
Interpret manuscript 
signs 
Use different types of 
headings 
Prepare typescript 
from manuscript or 
typed notes using 
accepted rules 
Apply appropriate 
language skills to 
produce a 
professional finished 
document 
Type at a minimum 
speed of 35 words 
per minute 
Application of manuscript signs 
Main head, sub-head, shoulder, 
paragraph, marginal and others; 
appropriate use of the headings 
Application of rules governing 
paragraphing (blocked, indented and 
hanging paragraphs), inset paragraph, 
abbreviations, typing of figures and 
ellipsis. 
Correct use of punctuation, grammar, 
spelling and knowledge of abbreviation 
Incorporation of all the skills in specific 
objectives 
Introduction and 
use of Application 
Software 
Identify various 
types of application 
software 
Explain the purpose 
of a word processor 
Determine the 
appropriate software 
to be used to perform 
specific task 
Apply appropriate 
formatting features to 
enhance specific 
Word processing, spreadsheet, database 
management and presentation 
Instances in which word processing 
should be used. Manipulation of text data. 
Illustration of the features of a work 
processing application. 
Selection of appropriate word-processing, 
spreadsheet, database management, 
presentation and other specialized 
software 
Guidelines for selection of font types, 
styles, sizes, colour and effects for business 
documents, bold, underline italics. 
Ling spacing 
Alignment 
Bullets and numbering, margins 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
7
Prepared from EDPM CSEC Syllabus 
15 December 2014 
documents 
Apply editing 
techniques to prepare 
documents 
Create simple 
presentations using 
presentation software 
Integrate information 
to produce complete 
documents for 
dissemination 
Symbols 
Borders and shading 
Background, watermarks 
Endnotes, footnotes, headers, footers, page 
numbering 
Proof-reading of documents and correcting 
errors on screen to produce a document 
suitable to be mailed 
Application of techniques such as: cut, 
copy, paste, move, search, find and 
replace, add and delete, spelling and 
grammar check thesaurus, font type; type 
over and insert mode 
Presentations including the use of Title 
slides, transitions, timing, appropriate 
fonts, animations, layouts and graphics; 
effective communication. 
Documents created using objects or data 
from different application software, for 
example, mail merge, using an external 
data source 
Business 
Document 
Preparation 
Identify sizes and 
orientation of paper 
Identify types of 
stationery 
Size: letter, legal and customize sizes. 
Orientation: Portrait and Landscape 
Full range of international sizes 
(a) A3 – 29.7 cm. x 42 cm 
(b) A4 – 21 cm. x 29.7 cm 
(c) A5 – 14.8 cm x 21 cm 
(d) A6 – 41.3 cm x 5.83cm 
(e) B5 – 17.6 cm. x 25 cm 
(f) C5 – 16.2 cm x 22.9 cm 
(g) DL – 11 cm x 22 cm 
Envelopes: range of international sizes: 
quality and types, including air mail and 
window envelopes 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
8
Prepared from EDPM CSEC Syllabus 
15 December 2014 
Electronic 
Communication 
Discuss the various 
types of electronic 
communication 
Explain various 
features of e-mail 
Discuss the 
advantages and 
disadvantages of 
electronic 
communication 
media 
Compare other new 
and emerging 
communication 
technologies 
Discuss file 
organization methods 
using e-mails 
Identify factors to be 
considered in the 
selection of 
communication 
media 
Including: 
Telecommuting 
Electronic mail 
Internet: world wide web 
Social media (eg internet, forums, weblogs 
podcast) 
Social networking services (eg facebook, 
twitter) 
Facsimile, multifunctional devices 
Scan to mail, scan to file 
Other current electronic communication 
Including To. Cc and Bcc 
Sending attachments 
Advantages and disadvantages including: 
(a) speed of delivery 
(b) cost 
(c) sending to multiple recipients 
Comparison of usage and features of 
emerging communication technologies, for 
example, twitter, Facebook, smart-phones, 
blogging 
Storing and sorting mail by date, sender 
and subject 
Contact list organization 
Degree of urgency 
Genre (oral, written, visual) 
Level of confidentiality 
Location/time zone 
Cost, efficiency, effectiveness 
Word Processing Select appropriate 
editing features in the 
preparation of a 
document 
Describe commonly 
available features 
Deleting and inserting characters, words, 
lines, sentences, paragraphs. Type-over 
mode. Selecting block of text. Copying and 
moving sections of text 
Page numbers, page breaks, text 
alignment, word-wrap, margins, tabs page 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
9
Prepared from EDPM CSEC Syllabus 
15 December 2014 
Select appropriate 
formatting features 
for the preparation of 
a document 
Apply appropriate 
character formatting 
features 
Use search and 
replace functions 
appropriately 
Use mail-merge 
facilities 
Maintain an 
electronic filing 
system 
Manipulate the 
system to move or 
delete text 
Move around with a 
length, default settings, font size 
Margins tab stops, line spacing, page 
breaks, page numbers, left and right 
justification, centre line, underline, 
highlight, uppercase, bold italic 
Use headers, footers, footnotes and 
endnotes appropriately 
Combine documents 
Perform block operations 
Use columns and tables appropriately 
Use search and replace functions 
appropriately 
Use mail merge facilities 
Use spell check 
Importing files 
Underline, bold, italics, font types and 
sizes, superscript and subscript 
Creation of primary documents and data 
files in mail merge application; field names 
Creating folders and subfolders; finding 
and replacing files 
Extension copying - File name extension 
.doc document 
.txt text 
.jpg photograph 
.gif file 
.bmp picture 
.exe files containing codes 
Moving and deleting files and folders 
using techniques, such as, cut and paste, 
drag and drop, find and replace; sharing 
and protecting files and images; disposal; 
creating shortcuts, formatting and labeling 
Navigation keys, home keys, end key Ctrl 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
10
Prepared from EDPM CSEC Syllabus 
15 December 2014 
document using 
special keys 
Edit various types of 
documents 
Keyboarding Skills 
key, PgUp, PgDn and Shift key 
Use of technology by application of 
techniques such as: cut, copy, paste, move, 
search, find and replace, add and delete, 
spelling and grammar, check, thesaurus, 
font type; type over and insert mode 
Practice of proper keyboarding skills 
with the use of MAVIS BEACON 
Spreadsheets 
Explain the purpose 
of spreadsheet 
Use appropriately the 
notions commonly 
associated with 
spreadsheets 
Develop simple 
arithmetic formulae 
involving cell 
addresses and 
constants 
Copy, move, delete 
sections of a 
spreadsheet 
Format spreadsheet 
Sort a spreadsheet 
Instances in which spreadsheets should be 
used. Manipulate the numeric data; 
illustrate the features of a spreadsheet 
application 
Row, column, cell, cell address, label, 
numeric data formula, function, 
worksheet, template, range, title, window, 
record 
Use of addition, subtraction, 
multiplication, division and absolute 
address 
Effects of move, copy, delete operations on 
formulae 
Numeric data formatting, text formatting, 
alignment, borders 
Primary field, secondary field, ascending 
vs descending order 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
11
Prepared from EDPM CSEC Syllabus 
15 December 2014 
FORM 4 
TOPICS OBJECTIVES CONTENT 
Introduction and use 
of Application 
Software 
Explain the purpose 
of a database 
management system 
Prepare documents 
using tabulations 
Create a database 
using a single table 
Instances in which databases should 
be used. Electronic storage and 
manipulation of data in tables for easy 
retrieval. Illustration of features of a 
database application 
Simple tabulations 
Create column and row headings and 
oblique and vertical headings; 
Apply borders 
Table alignment on page 
Sorting data in tables 
Advanced tabulations 
Using simple formulae; using 
spreadsheet or database software to 
perform predefined functions: sum, 
average, minimum, maximum; 
Insert charts and graphs, formatting of 
tables using % and $; 
Invoices, 
Debit notes 
Credit notes 
Populate a database using no more 
than 5 fields; perform a simple query 
one or two fields 
Business Document 
Preparation 
Select and use 
appropriate 
stationery for a given 
assignment 
Produce letters using 
the most appropriate 
styles 
Letterhead, memo, copy paper, forms, 
labels index cards, document covers 
and templates 
Styles including blocked, indented, 
semi-blocked. 
Short letter 
Two-page letter 
Circular letter 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
12
Prepared from EDPM CSEC Syllabus 
15 December 2014 
Prepare envelopes 
and labels 
Prepare 
correspondence from 
skeleton notes and 
various media; 
Produce memoranda 
in various styles 
using appropriate 
stationery; 
Prepare documents 
for meeting 
Manipulate simple 
graphics for insertion 
into a document 
Letter with a table 
Letter with inset 
Letter with enumeration 
Prepare letterhead 
Preparation of envelopes and labels 
using mail merge or any other method 
(using samples) 
Composition at the computer of notes, 
letters and memoranda including 
audio messages 
Short, long, indented and block 
Notice of meeting, agenda, minutes 
and chairman’s agenda 
Graphics including graphs, charts, 
pictures 
Document 
Management 
Distinguish between 
a manual and 
electronic filing 
system 
Indentify types of 
documents used in 
data processing 
Manipulate an 
electronic filing 
system 
Explain issues related 
to the integrity of 
files 
Discuss issues related 
to the security of files 
Definitions and comparisons. 
Advantages and disadvantages 
Source documents, turnaround 
documents and machine readable 
documents 
Organization of drives, folders and 
files in a hierarchical structure 
Overwrite protection, restricted 
access, virus protection and 
encryption, read only access. 
Use of passwords, firewall, disaster 
recovery mechanisms, for example, 
fireproof and waterproof storage, 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
13
Prepared from EDPM CSEC Syllabus 
15 December 2014 
Examine issues 
related to the 
retention of files 
Explain methods for 
tracing document 
versions 
backup system 
Archiving, retention period and 
disposal; legal limit for retaining files 
Traceability of document versions. 
Versioning: 
Successive versions of documents that 
change over time; 
Metadata: data stored on document, 
including date created, date modified, 
date accessed, owner, access 
privileges. 
Ethics Explain the concept 
of intellectual 
property 
Describe the rights 
that are protected by 
intellectual property 
laws 
Discuss ethical 
standards with 
respect to intellectual 
property 
Intellectual property conceptualized 
as the protection of the rights of 
persons who produce, gather or 
disseminate ideas and information, 
including authors, singer and 
journalists 
Rights that are protected 
Economic rights; the level of payment 
for use of the product by third parties 
Moral rights: violating the integrity 
and reputation of the author through 
misrepresentation or misquote of the 
work 
The copyright Concept 
Publishers or distributors as those 
who enter into agreements with 
producers to record, film or print the 
material and distribute it in ways that 
would secure the financial interest of 
producers and prevent the unethical 
use of the material. 
Consumers or users as those who 
have access to all types of information 
but must acknowledge the source or 
seek permission of the producer 
through the publisher, who may 
charge a fee under certain 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
14
Prepared from EDPM CSEC Syllabus 
15 December 2014 
Explain the concept 
of plagiarism 
List guidelines to 
avoid plagiarism 
Plan and order 
priorities to ensure 
acceptable standards 
of work 
Demonstrate 
awareness of 
desirable habits and 
work attitudes 
circumstances. 
Producer or owners as those who 
maintain ownership and control over 
their material and receive financial 
reward from the user, through the 
publisher. 
Plagiarism conceptualized as the use 
of someone’s intellectual property 
without giving appropriate credit 
Guideline to avoid plagiarism 
Acknowledgement of references in 
text and bibliography, for example, 
use of referencing formats 
obtaining approval for other persons’ 
work 
organization of work and work 
station; (APA style) 
submission of assignments; 
execution of effective time 
management; 
follow-up procedures 
Elements of desirable habits and 
work attitudes 
(a) Individual responsibility or 
working without supervision 
(b) Willingness 
(c) Meeting deadlines 
(d) Team spirit 
(e) Co-operation 
(f) Recognition of diversity 
(g) Courtesy 
(h) Punctuality and regularity 
(i) Good grooming 
(j) Personal integrity 
(k) Respect for others 
BUSINESS 
CORRESPONDENCE 
Produce letters in 
various types 
-block 
-indented 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
15
Prepared from EDPM CSEC Syllabus 
15 December 2014 
Print letters and 
envelopes using 
appropriate 
stationery 
Fold different types 
of documents to fit 
various envelopes 
Prepare envelopes 
and labels 
Produce memoranda 
in various styles 
using appropriate 
stationery 
Prepare documents 
for meetings 
Transmit information 
electronically 
-semi-blocked 
-two-page 
-circular 
-mail merge 
-with a table 
- with an inset 
-with enumeration 
- short - long 
- indented - blocked 
- notice of meeting - agenda 
- chairman’s agenda - minutes 
sending of e-mail, routing of copies 
via internet, sending of faxes 
electronically 
TABULATIONS 
Prepare tabulations 
using spreadsheets 
Simple tabulations 
Financial statements 
- trial balance 
- Balance sheet 
- Profit and loss statement 
- Income and expenditure 
Advance tabulations 
- Vertical headings 
- Oblique headings 
- Importing spreadsheet files 
- Invoices 
- Debit notes 
- Credit notes 
Use of drawing tools 
PRODUCTION 
FORMS 
Type forms from 
drafts 
Complete forms on 
Preparation and completion of forms 
- Application forms for jobs and 
scholarships 
Business documents 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
16
Prepared from EDPM CSEC Syllabus 
15 December 2014 
the computer 
according to specific 
instructions 
Design and type 
forms from given 
information 
- Invoices -Statements 
- Pay slips -Faxes 
- Labels -Index cards 
With or without the use of the wizard 
and help functions 
FORM 5 
TOPICS OBJECTIVES CONTENT 
PRODUCTION 
DISPLAY 
Manipulate simple graphics 
for insertion into a document 
Use keyboard techniques to 
produce effective and creative 
displays given a specific task 
Prepare different types of 
documents using appropriate 
formatting 
Explain the uses of 
presentation software 
-Word Art - Clip Art 
- Corel Draw - Print Shop 
Simple Displays 
- centering and display work 
- columnar work (ruled and 
unruled) 
- notices 
- menus 
- invitations 
- cards 
- one and two page programmes 
- flyers 
Advanced Displays 
- flow charts 
- organization charts 
- graphs 
Newsletters 
- 4/6/8 page leaflets 
- Reports 
- Proposals 
- Storyboards 
- Continuation pages 
- News and other forms of press 
releases 
Instances in which presentation 
software should be used. Presentations 
including delivery of lectures, speeches 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
17
Prepared from EDPM CSEC Syllabus 
15 December 2014 
PRESENTATIONS 
Create documents using 
appropriate software 
Integrate information to 
produce complete documents 
and reports. Illustration of features of a 
presentation application. 
Legal documents 
- Wills - leases 
- Conveyance documents 
- Agreements 
- Endorsements and contracts 
Technical document 
- Specifications 
- Bills of quantity 
Literary documents 
- Plays 
- Poems 
Formatting 
- column and pay layout 
- inserting graphics 
- pagination and drop caps 
- page column and section breaks 
- slides and transparencies 
- power Point and Lotus 
Presentation 
letters incorporating a spreadsheet file 
and a database file 
SBA 
ASSIGNMENTS 
Completion of SBA Reference 
Manual 
Completion of ten(10) as stated by the 
syllabus 
(A) Letters 
(1) Two pages indented or block letter 
(2) Circular letter or Form with tear-off 
(B) Manuscript 
(3) A Report OR Specification OR 
Play (with actor’s part) 
(C) Tabular Work 
(4) Ruled table with main heading and 
multiple columnar heading applying 
oblique or vertical heading; sorting 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
18
Prepared from EDPM CSEC Syllabus 
15 December 2014 
SBA Production Assignments 
(D) Committee Documents 
(5) Notice of a meeting with agenda 
(6) Chairman’s Agenda OR Minutes of 
a meeting 
(E) Display 
(7) An invitation with a menu OR 
programme ( a creative design should 
be used) 
(8) A flow chart OR organizational 
chart 
(F) Legal Work 
(9) Lease OR hire purchase agreement 
OR will with an endorsement 
(10) Contract of employment 
Three production assignments testing 
the three profiles 
- Accuracy 
- Speed 
- Presentation and Use of 
technology 
Students should be tested using past paper question under exam conditions. 
Students should be given clear guidelines on their SBA Projects as outlined in the Syllabus. The 
SBA component should begin no later than Term 1 in Form 5. 
Term 2 Form 5 should be used for completion of SBA Projects, revision and further practice on 
Past Papers. 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
19
Prepared from EDPM CSEC Syllabus 
15 December 2014 
Bibliography 
India Typing (2011-2014) Typing Speed Calculation formula. Retrieved December 15, 2014 
from http://www.indiatyping.com/index.php/typing-tips/typing-speed-calculation-formula 
Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ 
Business Education Officer 
20

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Electronic Document Preparation and Management Outline

  • 1. ELECTRONIC DOCUMENT PREPARATION AND MANAGEMENT CURRICULUM FORMS 3 - 5 A division of the Caribbean Secondary Education Certificate Syllabus Effective September 2013 Based on the following allocation of periods Form 3 3 – 35 minutes periods per week Form 4 & 5 5 – 35 minutes periods per week Jacqueline Richardson Business Education Officer
  • 2. Prepared from EDPM CSEC Syllabus 15 December 2014 Ministry of Education, Sports, Youth and Gender Affairs Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 2
  • 3. Prepared from EDPM CSEC Syllabus 15 December 2014 Introduction Teachers should ensure that all work presented by students adhere to the correct formatting guidelines and are free of errors. All students (Form 3-5) should be encouraged to keep a portfolio of their work. This could be electronic or hard copy. Each item should be clearly labeled with the student’s name and the item being presented. Regular speed drills should be given to ensure that student gains a speed of 35 words per minute (wpm) at the end of the three year period. Formula for calculating Typing Speed Gross WPM All typed entries = Total Key Strokes (or key depression) Gross WPM is really the typing speed that you typed in one minute its getting by total key Stroke (Key depression) divided by 5 (One word = 5 character) and then divided by total minute to get word per minute speed. If you type 200 character in 1 minute then your typing speed will be = 200/5 = 40 WPM But GWPM is not your actual speed, actual speed is calculating by correct word you typed known as 'Net WPM'. Net WPM Formula Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 3
  • 4. Prepared from EDPM CSEC Syllabus 15 December 2014 Calculation of Net WPM Net speed can be calculated by deducting errors in gross wpm. For example if you typed 40 Word in 1 Minute but you typed 3 word wrong then your Net WPM = 40 - 3 = 37 WPM Calculation of Errors Errors are calculated by following two criteria 1. Errors that’s corrected If you correct wrong word that you typed then you will use backspace to delete that word will not calculated in WPM. 2. Errors that are incorrect If you not correct the errors you made then you will penalize 5 character for each word error (Regardless of how many character in this wrong word). So always try to type accurate and if mistake made then correct it. Calculation of Accuracy Accuracy is a ratio of GWPM and NWPM for example if your GWPM = 40 and NWPM = 37 then Accuracy =(37/40)*100 = 92.5% Here is an online link that can be used for speed test. http://www.indiatyping.com/index.php/typing-test/typing-test Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 4
  • 5. Prepared from EDPM CSEC Syllabus 15 December 2014 FORM 3 TOPICS OBJECTIVES CONTENT Fundamentals of Computing Define the computer Identify types of computers Discuss the advantages and disadvantages of computer usage Explain the use of the various input devices Explain the use of the various output devices List various types of storage media and their practical applications Distinguish between operating system define as a electronic machine or device that accepts data, processes and produces information Mainframe, minicomputer, microcomputers including laptop, desktop, tablet palmtop and other current devices Advantages and disadvantages of computer usage in terms of speed, accuracy, storage and reliability Input Devices Keyboard, touch screen, Mouse, laser pen, microphone, document scanner, character readers (OCR, OMR), barcode readers, digital camera, PC camera, and other current devices Output Devices Printer (impact and non-impact) types, line, page, laser, inkjet, dot matrix, monitors, speakers, multimedia projector and other current devices Storage Medias Compact disc (CD ROM), digital video disc (DVD), floppy disk, hard disk, CD-RW flash drives and memory cards and other current storage media Operating System Software Programmes that co-ordinate the activities Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 5
  • 6. Prepared from EDPM CSEC Syllabus 15 December 2014 software and application software Describe ways of caring for computers and peripherals in the working environment Discuss health and safety factors associated with computers among computer devices. They contain instructions that allow the user to run application software. Application Software Programmes that perform specific tasks for users, including, word processing software, spreadsheet software, database management software, presentation software, and anti-virus software General care and physical protection of the computer. Health Ergonomics Effects of extended use. Inadequate lighting Inappropriate furniture Bad posture Safety Overloading electric sockets Position of work stations Location of extension cords Keyboard Mastery Demonstrate competence in keyboarding techniques Demonstrate correct posture at the computer Demonstrate competence in the use of special keys Use correct spacing after punctuation marks Practice and develop speed and accuracy at the keyboard using proper touch keyboarding techniques Practice correct posture, arm reach, seat-height, screen-to-eye-level contact Apply special keys, for example, Tab, Escape, Insert. Shortcut keys, for example ctrl and alt; and Function keys for example F1 After full stop, comma, semicolon, colon, question mark, exclamation mark, apostrophe, parenthesis, quotations marks. Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 6
  • 7. Prepared from EDPM CSEC Syllabus 15 December 2014 Interpret manuscript signs Use different types of headings Prepare typescript from manuscript or typed notes using accepted rules Apply appropriate language skills to produce a professional finished document Type at a minimum speed of 35 words per minute Application of manuscript signs Main head, sub-head, shoulder, paragraph, marginal and others; appropriate use of the headings Application of rules governing paragraphing (blocked, indented and hanging paragraphs), inset paragraph, abbreviations, typing of figures and ellipsis. Correct use of punctuation, grammar, spelling and knowledge of abbreviation Incorporation of all the skills in specific objectives Introduction and use of Application Software Identify various types of application software Explain the purpose of a word processor Determine the appropriate software to be used to perform specific task Apply appropriate formatting features to enhance specific Word processing, spreadsheet, database management and presentation Instances in which word processing should be used. Manipulation of text data. Illustration of the features of a work processing application. Selection of appropriate word-processing, spreadsheet, database management, presentation and other specialized software Guidelines for selection of font types, styles, sizes, colour and effects for business documents, bold, underline italics. Ling spacing Alignment Bullets and numbering, margins Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 7
  • 8. Prepared from EDPM CSEC Syllabus 15 December 2014 documents Apply editing techniques to prepare documents Create simple presentations using presentation software Integrate information to produce complete documents for dissemination Symbols Borders and shading Background, watermarks Endnotes, footnotes, headers, footers, page numbering Proof-reading of documents and correcting errors on screen to produce a document suitable to be mailed Application of techniques such as: cut, copy, paste, move, search, find and replace, add and delete, spelling and grammar check thesaurus, font type; type over and insert mode Presentations including the use of Title slides, transitions, timing, appropriate fonts, animations, layouts and graphics; effective communication. Documents created using objects or data from different application software, for example, mail merge, using an external data source Business Document Preparation Identify sizes and orientation of paper Identify types of stationery Size: letter, legal and customize sizes. Orientation: Portrait and Landscape Full range of international sizes (a) A3 – 29.7 cm. x 42 cm (b) A4 – 21 cm. x 29.7 cm (c) A5 – 14.8 cm x 21 cm (d) A6 – 41.3 cm x 5.83cm (e) B5 – 17.6 cm. x 25 cm (f) C5 – 16.2 cm x 22.9 cm (g) DL – 11 cm x 22 cm Envelopes: range of international sizes: quality and types, including air mail and window envelopes Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 8
  • 9. Prepared from EDPM CSEC Syllabus 15 December 2014 Electronic Communication Discuss the various types of electronic communication Explain various features of e-mail Discuss the advantages and disadvantages of electronic communication media Compare other new and emerging communication technologies Discuss file organization methods using e-mails Identify factors to be considered in the selection of communication media Including: Telecommuting Electronic mail Internet: world wide web Social media (eg internet, forums, weblogs podcast) Social networking services (eg facebook, twitter) Facsimile, multifunctional devices Scan to mail, scan to file Other current electronic communication Including To. Cc and Bcc Sending attachments Advantages and disadvantages including: (a) speed of delivery (b) cost (c) sending to multiple recipients Comparison of usage and features of emerging communication technologies, for example, twitter, Facebook, smart-phones, blogging Storing and sorting mail by date, sender and subject Contact list organization Degree of urgency Genre (oral, written, visual) Level of confidentiality Location/time zone Cost, efficiency, effectiveness Word Processing Select appropriate editing features in the preparation of a document Describe commonly available features Deleting and inserting characters, words, lines, sentences, paragraphs. Type-over mode. Selecting block of text. Copying and moving sections of text Page numbers, page breaks, text alignment, word-wrap, margins, tabs page Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 9
  • 10. Prepared from EDPM CSEC Syllabus 15 December 2014 Select appropriate formatting features for the preparation of a document Apply appropriate character formatting features Use search and replace functions appropriately Use mail-merge facilities Maintain an electronic filing system Manipulate the system to move or delete text Move around with a length, default settings, font size Margins tab stops, line spacing, page breaks, page numbers, left and right justification, centre line, underline, highlight, uppercase, bold italic Use headers, footers, footnotes and endnotes appropriately Combine documents Perform block operations Use columns and tables appropriately Use search and replace functions appropriately Use mail merge facilities Use spell check Importing files Underline, bold, italics, font types and sizes, superscript and subscript Creation of primary documents and data files in mail merge application; field names Creating folders and subfolders; finding and replacing files Extension copying - File name extension .doc document .txt text .jpg photograph .gif file .bmp picture .exe files containing codes Moving and deleting files and folders using techniques, such as, cut and paste, drag and drop, find and replace; sharing and protecting files and images; disposal; creating shortcuts, formatting and labeling Navigation keys, home keys, end key Ctrl Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 10
  • 11. Prepared from EDPM CSEC Syllabus 15 December 2014 document using special keys Edit various types of documents Keyboarding Skills key, PgUp, PgDn and Shift key Use of technology by application of techniques such as: cut, copy, paste, move, search, find and replace, add and delete, spelling and grammar, check, thesaurus, font type; type over and insert mode Practice of proper keyboarding skills with the use of MAVIS BEACON Spreadsheets Explain the purpose of spreadsheet Use appropriately the notions commonly associated with spreadsheets Develop simple arithmetic formulae involving cell addresses and constants Copy, move, delete sections of a spreadsheet Format spreadsheet Sort a spreadsheet Instances in which spreadsheets should be used. Manipulate the numeric data; illustrate the features of a spreadsheet application Row, column, cell, cell address, label, numeric data formula, function, worksheet, template, range, title, window, record Use of addition, subtraction, multiplication, division and absolute address Effects of move, copy, delete operations on formulae Numeric data formatting, text formatting, alignment, borders Primary field, secondary field, ascending vs descending order Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 11
  • 12. Prepared from EDPM CSEC Syllabus 15 December 2014 FORM 4 TOPICS OBJECTIVES CONTENT Introduction and use of Application Software Explain the purpose of a database management system Prepare documents using tabulations Create a database using a single table Instances in which databases should be used. Electronic storage and manipulation of data in tables for easy retrieval. Illustration of features of a database application Simple tabulations Create column and row headings and oblique and vertical headings; Apply borders Table alignment on page Sorting data in tables Advanced tabulations Using simple formulae; using spreadsheet or database software to perform predefined functions: sum, average, minimum, maximum; Insert charts and graphs, formatting of tables using % and $; Invoices, Debit notes Credit notes Populate a database using no more than 5 fields; perform a simple query one or two fields Business Document Preparation Select and use appropriate stationery for a given assignment Produce letters using the most appropriate styles Letterhead, memo, copy paper, forms, labels index cards, document covers and templates Styles including blocked, indented, semi-blocked. Short letter Two-page letter Circular letter Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 12
  • 13. Prepared from EDPM CSEC Syllabus 15 December 2014 Prepare envelopes and labels Prepare correspondence from skeleton notes and various media; Produce memoranda in various styles using appropriate stationery; Prepare documents for meeting Manipulate simple graphics for insertion into a document Letter with a table Letter with inset Letter with enumeration Prepare letterhead Preparation of envelopes and labels using mail merge or any other method (using samples) Composition at the computer of notes, letters and memoranda including audio messages Short, long, indented and block Notice of meeting, agenda, minutes and chairman’s agenda Graphics including graphs, charts, pictures Document Management Distinguish between a manual and electronic filing system Indentify types of documents used in data processing Manipulate an electronic filing system Explain issues related to the integrity of files Discuss issues related to the security of files Definitions and comparisons. Advantages and disadvantages Source documents, turnaround documents and machine readable documents Organization of drives, folders and files in a hierarchical structure Overwrite protection, restricted access, virus protection and encryption, read only access. Use of passwords, firewall, disaster recovery mechanisms, for example, fireproof and waterproof storage, Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 13
  • 14. Prepared from EDPM CSEC Syllabus 15 December 2014 Examine issues related to the retention of files Explain methods for tracing document versions backup system Archiving, retention period and disposal; legal limit for retaining files Traceability of document versions. Versioning: Successive versions of documents that change over time; Metadata: data stored on document, including date created, date modified, date accessed, owner, access privileges. Ethics Explain the concept of intellectual property Describe the rights that are protected by intellectual property laws Discuss ethical standards with respect to intellectual property Intellectual property conceptualized as the protection of the rights of persons who produce, gather or disseminate ideas and information, including authors, singer and journalists Rights that are protected Economic rights; the level of payment for use of the product by third parties Moral rights: violating the integrity and reputation of the author through misrepresentation or misquote of the work The copyright Concept Publishers or distributors as those who enter into agreements with producers to record, film or print the material and distribute it in ways that would secure the financial interest of producers and prevent the unethical use of the material. Consumers or users as those who have access to all types of information but must acknowledge the source or seek permission of the producer through the publisher, who may charge a fee under certain Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 14
  • 15. Prepared from EDPM CSEC Syllabus 15 December 2014 Explain the concept of plagiarism List guidelines to avoid plagiarism Plan and order priorities to ensure acceptable standards of work Demonstrate awareness of desirable habits and work attitudes circumstances. Producer or owners as those who maintain ownership and control over their material and receive financial reward from the user, through the publisher. Plagiarism conceptualized as the use of someone’s intellectual property without giving appropriate credit Guideline to avoid plagiarism Acknowledgement of references in text and bibliography, for example, use of referencing formats obtaining approval for other persons’ work organization of work and work station; (APA style) submission of assignments; execution of effective time management; follow-up procedures Elements of desirable habits and work attitudes (a) Individual responsibility or working without supervision (b) Willingness (c) Meeting deadlines (d) Team spirit (e) Co-operation (f) Recognition of diversity (g) Courtesy (h) Punctuality and regularity (i) Good grooming (j) Personal integrity (k) Respect for others BUSINESS CORRESPONDENCE Produce letters in various types -block -indented Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 15
  • 16. Prepared from EDPM CSEC Syllabus 15 December 2014 Print letters and envelopes using appropriate stationery Fold different types of documents to fit various envelopes Prepare envelopes and labels Produce memoranda in various styles using appropriate stationery Prepare documents for meetings Transmit information electronically -semi-blocked -two-page -circular -mail merge -with a table - with an inset -with enumeration - short - long - indented - blocked - notice of meeting - agenda - chairman’s agenda - minutes sending of e-mail, routing of copies via internet, sending of faxes electronically TABULATIONS Prepare tabulations using spreadsheets Simple tabulations Financial statements - trial balance - Balance sheet - Profit and loss statement - Income and expenditure Advance tabulations - Vertical headings - Oblique headings - Importing spreadsheet files - Invoices - Debit notes - Credit notes Use of drawing tools PRODUCTION FORMS Type forms from drafts Complete forms on Preparation and completion of forms - Application forms for jobs and scholarships Business documents Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 16
  • 17. Prepared from EDPM CSEC Syllabus 15 December 2014 the computer according to specific instructions Design and type forms from given information - Invoices -Statements - Pay slips -Faxes - Labels -Index cards With or without the use of the wizard and help functions FORM 5 TOPICS OBJECTIVES CONTENT PRODUCTION DISPLAY Manipulate simple graphics for insertion into a document Use keyboard techniques to produce effective and creative displays given a specific task Prepare different types of documents using appropriate formatting Explain the uses of presentation software -Word Art - Clip Art - Corel Draw - Print Shop Simple Displays - centering and display work - columnar work (ruled and unruled) - notices - menus - invitations - cards - one and two page programmes - flyers Advanced Displays - flow charts - organization charts - graphs Newsletters - 4/6/8 page leaflets - Reports - Proposals - Storyboards - Continuation pages - News and other forms of press releases Instances in which presentation software should be used. Presentations including delivery of lectures, speeches Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 17
  • 18. Prepared from EDPM CSEC Syllabus 15 December 2014 PRESENTATIONS Create documents using appropriate software Integrate information to produce complete documents and reports. Illustration of features of a presentation application. Legal documents - Wills - leases - Conveyance documents - Agreements - Endorsements and contracts Technical document - Specifications - Bills of quantity Literary documents - Plays - Poems Formatting - column and pay layout - inserting graphics - pagination and drop caps - page column and section breaks - slides and transparencies - power Point and Lotus Presentation letters incorporating a spreadsheet file and a database file SBA ASSIGNMENTS Completion of SBA Reference Manual Completion of ten(10) as stated by the syllabus (A) Letters (1) Two pages indented or block letter (2) Circular letter or Form with tear-off (B) Manuscript (3) A Report OR Specification OR Play (with actor’s part) (C) Tabular Work (4) Ruled table with main heading and multiple columnar heading applying oblique or vertical heading; sorting Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 18
  • 19. Prepared from EDPM CSEC Syllabus 15 December 2014 SBA Production Assignments (D) Committee Documents (5) Notice of a meeting with agenda (6) Chairman’s Agenda OR Minutes of a meeting (E) Display (7) An invitation with a menu OR programme ( a creative design should be used) (8) A flow chart OR organizational chart (F) Legal Work (9) Lease OR hire purchase agreement OR will with an endorsement (10) Contract of employment Three production assignments testing the three profiles - Accuracy - Speed - Presentation and Use of technology Students should be tested using past paper question under exam conditions. Students should be given clear guidelines on their SBA Projects as outlined in the Syllabus. The SBA component should begin no later than Term 1 in Form 5. Term 2 Form 5 should be used for completion of SBA Projects, revision and further practice on Past Papers. Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 19
  • 20. Prepared from EDPM CSEC Syllabus 15 December 2014 Bibliography India Typing (2011-2014) Typing Speed Calculation formula. Retrieved December 15, 2014 from http://www.indiatyping.com/index.php/typing-tips/typing-speed-calculation-formula Prepared by Jacqueline Richardson http://businesseducationantigua.webs.com/ Business Education Officer 20