Having a Contingency Plan
Calling your Department to action
Evaluating and Assessing
CONTINUITY OF OPERATIONS
(COOP) PLAN ORIENTATION
What is Continuity of Operations (COOP) and Continuity of Government (COG)?
COOP – Continuity of
Capability to continue
essential program functions
and to preserve essential
facilities, equipment and
records across a broad range
of potential emergencies.
COG – Continuity of
Capability to ensure
and the continuity of
WHAT IS A COOP PLAN?
A COOP Plan addresses more than immediate emergency
A COOP Plan must also:
Effectively coordinate and implement the resumption of operations
under “non-normal” conditions;
Consider all departments and business functions, not just IT;
Achieve a timely and orderly recovery from an emergency and
resumption of services to internal and external customers
WHAT IS A COOP PLAN?
The first thing to remember about a COOP Plan is that it IS NOT an
emergency response plan. This plan is not intended to describe what
the Department would do in the event a catastrophic disaster struck
the entire City. The purpose of this plan is to describe what the
Department would do if a catastrophic disaster struck us!
The Code COOP Plan describes the plans, arrangements, and
procedures to maintain critical business functions and minimize
interruptions when internal or external influences impact departmental
operations. The purpose of the Code COOP Plan is to ensure the
Department continues to perform it’s essential functions during any
WHAT IS A COOP PLAN?
Department COOP plans were developed based on the hazards
identified in the City of Austin Hazard Mitigation Action Plan Update,
September 2010 and as a result is intended to ensure the continued
delivery of essential services in the event of those hazards identified.
1 Inland Flooding
4 Infectious Disease (Pandemic)
8 Hurricane Wind
9 Winter Storm
13 Extreme Heat
14 Dam Failure
CONCEPT OF OPERATIONS
How the Department will implement the
Generally consists of three phases:
• Plan Activation and Relocation
• Alternate Facility Operations
• Reconstitution and Return to Normal
PHASE 1: PLAN ACTIVATION & RELOCATION
Known threats and emergencies (with warning)
Unanticipated threats and emergencies during non-duty hours
Unanticipated threats and emergencies during duty hours (no
If a situation arises that adversely impacts or threatens the City
of Austin or The Austin Code Departments ability to perform
essential functions the COOP plan may be activated by 1)
Director of Austin Code 2) Successor to the Director of Austin
Code 3) Assistant City Manager of Austin Code
ALERT, NOTIFICATION, &IMPLEMENTATION
An alert is the process by which Austin Code personnel
are informed that a continuity situation may arise.
A notification is the process by which Austin Code
personnel are informed that this plan has been activated
and they should take the appropriate action.
Implementation: Continuity staff will receive instructions
regarding movement, reporting, and transportation details
to an assembly site or a designated alternate facility.
Some of the relocation objectives that have to be met to result in
the transition of operations to the alternate facility are listed
Notification and deployment of essential continuity personnel.
Transportation of staff and required resources.
Continued maintenance of minimum communication, and
direction and control standards.
Providing staff with deployment instruction and maps.
Notification of critical service providers of the plans activation.
Orientation of personnel at the alternate facility.
Ensuring that all deployment responsibilities outlined in the
section Continuity Planning Responsibilities are met.
During an emergency, orders of succession provide for the orderly
and predefined assumption of senior management duties in the
event that any senior management staff members are unavailable
or unable to execute their duties.
Department Director Assistant Director Division Manager Admin Support
WHAT IS THE NATIONAL INCIDENT MANAGEMENT SYSTEM (NIMS)?
NIMS is a comprehensive, national approach to incident
management that is applicable at all jurisdictional levels and
across functional disciplines. It is intended to:
Be applicable across a full spectrum of potential incidents,
hazards, and impacts, regardless of size, location or complexity.
Improve coordination and cooperation between public and
private entities in a variety of incident management activities.
Provide a common standard for overall incident management.
HOW DOES NIMS RELATE TO LOCAL INCIDENT COMMAND?
A basic premise of NIMS is that all incidents begin and end
locally. NIMS does not take command away from State and local
authorities. NIMS simply provides the framework to enhance
the ability of responders, including the private sector and NGOs,
to work together more effectively. The Federal Government
supports State and local authorities when their resources are
overwhelmed or anticipated to be overwhelmed. Federal
departments and agencies respect the sovereignty and
responsibilities of local, tribal, and State governments while
rendering assistance. The intention of the Federal Government
in these situations is not to command the response, but rather
to support the affected local, tribal, and/or State governments.
NATURAL DISASTER STRIKES
ONION CREEK FLOOD HISTORY
RESPONSE 10/31/2013 Radar of 20” Rain
CODE RESPONDS TO FLOOD
10/31/2013 Code responds to a major flood in
Onion Creek ( in Pleasant Valley Road area)
20” of rain fell in one night causing flood waters 6’
high in some areas
580 homes were effected
A command center was set up on Pleasant Valley
Rd for the emergency response team
ONION CREEK FLOOD STATS
* These stats will change as the properties are bought out or repaired
Original buy out offers – 116
Declined offer – 13
Second group of buy outs – 140
City owned properties demolished – 33 as of 7/7/2014
Fenced properties – 37 original – 17 remain as of
Active abatement cases – 28 as of 7/17/2014
City owned abatement cases – 6 as of 7/22/2014
ROW cuts on Pleasant Valley Rd 7/11/2014
Closed abatement cases since flood - 119
Garage conversions not in buy out – (Courtney
Jameson with Watershed working on the number)
CODE MONTH KICK-OFF BBQ
Located at 1520 Rutherford Lane, Bldg 1
Auxiliary parking will be located in lot next to
Rutherford Building in front of APD
Volunteers will assist you through the
Check in at the front desk
Enjoy the BBQ!