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  • Gregg Kreizman Gartner Information Security and Privacy Team Research Director Prior to joining Gartner, Mr. Kreizman served in: State government as director of distributed computing where he managed shared computing platform services and client support. He also served as a senior technical architect and developed enterprise technical architecture. Mr. Kreizman was the project manager for selection and implementation of a state public-key infrastructure and also managed other security-related initiatives. Prior to this, Mr. Kreizman held several technical and managerial positions at the World Bank and with CBSI and Unisys in support of the U.S. federal government
  • Symbol Technologies is a world leader in mobile data management systems and services. The company approaches the market with: Innovative, high-performance products, principally laser bar code scanners, hand-held computers and wireless communications networks for voice and data; the company adds deep value with complementary capabilities in ergonomics, ruggedization, miniaturization and power management. Industry systems expertise, and business partnerships delivering value-added capabilities in retailing, transportation/logistics, warehousing, manufacturing, healthcare, education, government/military, hospitality and finance. Superior professional services, customer support, and education and training worldwide. ------------------------------------- Symbol Technologies, Inc., founded in 1975, is a global leader in secure mobile information systems that integrate application-specific handheld computers with wireless networks for data, voice and bar code data capture. Symbol products and services increase productivity and reduce costs for the world's leading retailers, logistics and transportation companies, government agencies, manufacturers and providers of healthcare, hospitality and homeland security. Symbol’s proven technology delivers efficiency. A unique combination of industryleading innovation and award-winning ergonomic design, with miniaturization, superior power management and product ruggedization is the hallmark of Symbol’s products. -----Symbol's commitment to quality is exemplified by ISO 9001 certification — products are tested in the ISO 17025 accredited Product Qualification Laboratory. -----For confidence before and after purchase, Symbol Services provides seamless professional services, installation, technical support and training. Symbol also works with a large global network of valued business partners, software developers, resellers and distributors to implement solutions for Symbol’s customers. ------------------------------------- Industry Leader Symbol Technologies, Inc. is a global leader in mobile data management systems and services with innovative customer solutions based on wireless local area networking for voice and data, application-specific mobile computing and bar code data capture. Symbol's wireless LAN solutions are installed at more than 45,000 customer locations, and more than seven million Symbol scanners and application-specific scanner-integrated mobile computer systems are in use worldwide. Symbol and its global network of business partners provide solutions for retailing, transportation and distribution logistics, parcel and postal delivery, healthcare, education, manufacturing and other industries. Recent recognition: 1999 National Medal of Technology Fortune's America's Most Admired Companies 2003 Shingo Prize for Excellence in Manufacturing 2003 Business Week #51 of the Top 100 Global Information Technology Companies Forbes Top 400 Best Big Companies in America Forbes Top 100 Most Dynamic Companies in America Business Week/Industrial Design Society of America gold & silver awards (1996 and 1998)
  • RFID stands for Radio Frequency Identification. There are many technologies that fall under that umbrella definition including GPS and the like, but RFID usually refers to low power systems that are relatively short range. There are 2 major types of RFID systems: Active – where the tag has a battery (generally having longer read ranges of upwards to 100 feet, but tag costs caqn be $20-50) Passive – Shorter range, usually 20 ft or less, but tags cost under a dollar. Passive tags make up most of the installed market today There are several different frequencies for passive tags but the industry seems to be settling in on UHF tags (902-928 MHz in the US). Bit no matter what the frequency, all passive systems have a reader and a tag as basic components
  • Simultaneous Identification Unlike other auto ID methods where items must be physically separated or read individually, numerous RFID smart label transponders can be read simultaneously identifying multiple labels, containers or items all at the same time as they pass a reading location or are read with a handheld scanner. This need is critical in supply chain logistics, especially at the item-tagging level, where there could be 25 different items in a box traveling on a pallet with 30 other boxes passing through a tunnel reader or portal all at the same time. RFID is the only technology that can read individual items simultaneously. Non Line-Of-Sight RFID provides a contactless data link without the need for line-of-sight. With this technology, labels can be hidden or embedded in items, but still read. This isn’t possible with other auto ID methods such as bar codes. Data Storage RFID can store upwards of 30 times more data than bar codes, allowing the tag to carry a range of real-time information about an item at multiple points in the supply chain. Mass serialization or the ability to store a unique serial number for each and every item is something that cannot be accomplished with bar codes. Read/Write RFID tags act as data carriers. Information can be written to and updated on the tag, which is specific to an item, container or pallet in the supply chain. This information is then held with that item, acting as a traveling item history or self-contained database. Read/write tags could also potentially provide a migration path to the EPC Network once is has been built to support electronic track and trace using networked databases. Durability Without concerns about harsh or dirty environments that restrict other auto ID technologies, the durability of RFID technology is especially suited to fit the needs of supply chain and warehousing applications. In warehouses where harsh environments are the norm, RFID smart labels can be read through dirt, soiled packaging or other materials. Difficult To Replicate While linear or 2-D bar codes can easily be replicated by counterfeiters by simply scanning and printing them, the RFID tag manufacturing process would require a great deal more expertise, investment, and time to copy. Counterfeiters would potentially have to build or have access to a semiconductor wafer fabrication facility in order to manufacture the chips and assemble them to inlays or labels. It would also require significantly more time to replicate the individual EPC serial numbers.
  • Federal Gov’t, the DOD Where the problem is how to get perfect delivery from the factory to the fox hole. The picture you see is from an inventory hold in Afghanistan. Imagine if you quickly needed to find a fuel pump for an Abrams Tank. Fir this reason the DOD has been one of the leading pioneers in RFID . They started using active tags to track the large air transport bins that fly into military zones. Now they are tracking individual cases and pallets with passive RFID Starting this year, military suppliers will have to start tagging all shipments to the two large distribution centers running today (Susquehanna, PA, and San Jaoquin, CA)
  • International paper has implemented RFID in one of their warehouses 7x24 without barcodes. At issue was their inability to put bar codes on the outside of paper rolls. The only stable place was the core - which was impossible to hand scan RFID tags solved this. The could be read through the paper and detected by an RFID equipped clamp truck. Once they knew they had the correct roll they also wanted to ensure it was in the proper place. So they encased RFID location tags into their floor and placed an antenna on the bottom of the fork lift. Now once they rolled to that spot they could confirm the roll was being placed in the proper floor location. An extra benefit was that they could track the fork lift paths and plan more efficient routing All told, a 20% operational savings… and a great example of a bar code application where bar codes didn’t work well enough but RFID did.
  • International paper has implemented RFID in one of their warehouses 7x24 without barcodes. At issue was their inability to put bar codes on the outside of paper rolls. The only stable place was the core - which was impossible to hand scan RFID tags solved this. The could be read through the paper and detected by an RFID equipped clamp truck. Once they knew they had the correct roll they also wanted to ensure it was in the proper place. So they encased RFID location tags into their floor and placed an antenna on the bottom of the fork lift. Now once they rolled to that spot they could confirm the roll was being placed in the proper floor location. An extra benefit was that they could track the fork lift paths and plan more efficient routing All told, a 20% operational savings… and a great example of a bar code application where bar codes didn’t work well enough but RFID did.
  • International paper has implemented RFID in one of their warehouses 7x24 without barcodes. At issue was their inability to put bar codes on the outside of paper rolls. The only stable place was the core - which was impossible to hand scan RFID tags solved this. The could be read through the paper and detected by an RFID equipped clamp truck. Once they knew they had the correct roll they also wanted to ensure it was in the proper place. So they encased RFID location tags into their floor and placed an antenna on the bottom of the fork lift. Now once they rolled to that spot they could confirm the roll was being placed in the proper floor location. An extra benefit was that they could track the fork lift paths and plan more efficient routing All told, a 20% operational savings… and a great example of a bar code application where bar codes didn’t work well enough but RFID did.
  • Sun has millions of $ in demo equipment inventory that is constantly being shipped back and forth. They constantly lose track of it – requiring an outside auditing firm to come in each year and reconcile. By placing tags on the hardware and using fixed and HH readers, they can better manage what comes and goes. Fixed readers record when items leave and HHs can be used to take quick cycle counts. The result – properly managed inventory and a savings of $2.1 miilion that they no longer pay the auditing firm.
  • Reatailers are using RFID inside their stores as well Abercrombie and Fitch had a problem of lost sales. Shoppers would come into a store looking for a particular size and style and not find it on the shelf. As a result, they would go to another store in the mall. But over 65% of the time the merchandise WAS in the store – just in the wrong location (backroom, changing area, wrong rack, etc.) By tagging blue jeans and regularly taking inventory with a handheld scanner, Abercrombie was able to gain visibility on where items were and what needed to be restocked. Early indications are that sales will increase significantly.
  • Most others use one DSP, we have 2 which speeds up the signal data recognition The RFID Journal Test is significant because we ranked the highest even when using other vendors tags. The data results shown include ThingMagic Mercury 4, Alien ALR-9000, AWID MPR-3014
  • 90% of the time the large AN400 is used. The others work when that might be too big.
  • As evidenced from the latest Gartner Magic Quadrant, Symbol has established itself as the leader in RFID systems
  • like California government

    1. 2. DTS Introduction - Housekeeping <ul><li>Welcome! </li></ul><ul><ul><li>Dennis Dearbaugh, DTS Director of Operations </li></ul></ul><ul><li>DTS Technology Days and Customer Forums </li></ul><ul><ul><li>Partnering with Symbol and others </li></ul></ul><ul><ul><li>Slides will be available on the DTS website Up coming DTS events </li></ul></ul><ul><ul><ul><li>DB2 User Group (December 14 th) </li></ul></ul></ul><ul><ul><ul><li>Technology Services Board of the Department of Technology Services </li></ul></ul></ul><ul><ul><ul><li>Network Customer Forum </li></ul></ul></ul><ul><ul><ul><li>Chain of Custody Technology Day </li></ul></ul></ul><ul><ul><ul><li>Cal Net II Customer Forum </li></ul></ul></ul><ul><ul><ul><li>Web Master User Group Meeting and Training Sessions </li></ul></ul></ul><ul><ul><ul><li>Look for more DTS events coming soon at http:// / </li></ul></ul></ul><ul><ul><li>Event Evaluation Survey </li></ul></ul>
    2. 3. Today’s Agenda <ul><li>9:00 - 9:05 Welcome and Orientation </li></ul><ul><li>(Dennis Dearbaugh, DTS Director of Operations ) </li></ul><ul><li>9:05 - 9:45 RFID and Associated Technologies </li></ul><ul><li>(Symbol) </li></ul><ul><li>9:45 - 10:30 Related Asset Management and Applications (Symbol Application Partners) </li></ul><ul><li>10:30 - 10:45 Break </li></ul><ul><li>(Coffee, punch and cookies) </li></ul><ul><li>10:45 - 12:00 Truck Demonstration Sessions </li></ul><ul><li>(Symbol and Symbol Application Partners) </li></ul><ul><li>Concurrent RFID Discovery and Discussion Sessions </li></ul><ul><li>(Symbol and Symbol Application Partners) </li></ul>
    3. 4. RFID Use Cases For Government John Rommel – RFID Channel Development Symbol Technologies
    4. 5. Symbol at a Glance Founded: 1975 Revenue: 2003 $1.53B 2004 $1.73B Employees: ~5,000+ Globally Partners: 10,000+ (provide 70% of revenue) Patents: 875+ Advanced Data Capture Mobile Computing Wireless Infrastructure Mobility Software RFID Global Services Retail Government Transportation & Travel Healthcare Manufacturing Wholesale Distribution
    5. 6. Innovating Technology for Nearly 30 Years 1980 1990 1991 1993 1998 2000 2002 2006 2004 First Spread Spectrum Wireless LAN First Scanner Integrated Self-Checkout First Switch Wireless Network First Mobility Software Suite First Handheld First Laser Readable 2-D Technology First VolP WAN Technology First Rugged PDA First Enterprise Digital Assistant RFID
    6. 7. RFID – What Is It? <ul><li>R adio F requency ID entification </li></ul><ul><li>A technology that identifies objects using low-power radio frequency technology. </li></ul>Passive tags are 95% of the market <ul><li>All RFID systems require two components: </li></ul><ul><ul><li>RFID Reader </li></ul></ul><ul><ul><li>RFID Tag </li></ul></ul><ul><li>Two Major Classifications </li></ul><ul><ul><li>Active – battery powered tags </li></ul></ul><ul><ul><li>Passive – tags powered by the reader </li></ul></ul>
    7. 8. How It Works 164B28F34 Host Computer Reader Antenna Radio command signal issued from reader Modified signal containing data returned
    8. 9. RFID Characteristics <ul><li>Positives </li></ul><ul><li>Non Line-of-Sight </li></ul><ul><li>Volume Reads </li></ul><ul><li>Read/Write </li></ul><ul><li>Durability </li></ul><ul><li>Difficult to Replicate </li></ul><ul><li>Typically Automated </li></ul><ul><li>Negatives </li></ul><ul><li>Non-Isolating </li></ul><ul><li>Interference Issues </li></ul><ul><ul><li>Water, Metal </li></ul></ul><ul><li>Lack of Established Infrastructure </li></ul><ul><li>Cost </li></ul>
    9. 10. Agenda Real World Examples
    10. 11. Government Supply Chain <ul><li>Inability to track and locate supplies in the field impacted military readiness. </li></ul><ul><li>Phased approach to compliance for suppliers on cases and pallets to use EPC Gen 1 RFID tags with a migration to Generation 2 </li></ul><ul><li>Two DLA distribution centers, San Joaquin, CA and Susquehanna, PA, up and running </li></ul>SOLUTION <ul><li>Shipping and receiving accuracy already up 3%* </li></ul><ul><li>Better visibility and more efficient distribution of supplies to the war fighter once materials reach their destination </li></ul>BENEFITS BUSINESS ISSUE *Enabling the Supply Chain with RFID Technology, A. Estevez, April 2005
    11. 12. Permit Validation <ul><li>Hoboken has over a million cars who park in the one square mile city. </li></ul><ul><li>Fraudulent and expired parking permits were common </li></ul><ul><li>Manual and bar code inspection tool up to several minutes since permits were not always visible. </li></ul><ul><li>RFID labels on parking permits. </li></ul><ul><li>Officers equipped with hand held RFID readers that easily read the tags even if they are hidden from view . </li></ul><ul><li>Increased revenue from citations </li></ul><ul><li>Reduction of illegally parked cars </li></ul><ul><li>Customer satisfaction as permits can now be renewed on-line </li></ul>SOLUTION BENEFITS BUSINESS ISSUE
    12. 13. Access Control <ul><li>Security issues increased with rise in terrorism </li></ul><ul><li>No way to monitor who had access to garage and who did not </li></ul><ul><li>Standard gate passes provided no data trail </li></ul><ul><li>Install RFID coded tags on windshield </li></ul><ul><li>RFID readers built into gate control </li></ul><ul><li>Now all entry and exit is controlled and recorded </li></ul><ul><li>Improper tag IDs can be quickly prohibited </li></ul><ul><li>Various reporting features now available </li></ul>SOLUTION BENEFITS BUSINESS ISSUE
    13. 14. Disaster Planning <ul><li>Hurricane Rita caused evacuation of millions of people, many using public resources. </li></ul><ul><li>No accurate way of tracking people in crisis times. </li></ul><ul><li>No accurate way of disbursing aid to those in need. </li></ul><ul><li>Issue RFID enabled wrist bands at all sites of embarkation and/or aid. </li></ul><ul><li>Fixed readers to track who gets on and off vehicles, who collects relief items, etc. </li></ul><ul><li>All state organizations can use RFID number as primary identifier for coordinated activities. </li></ul><ul><li>Multiple databases can be cross referenced quickly. </li></ul><ul><li>Fast accurate data collection </li></ul>SOLUTION BENEFITS BUSINESS ISSUE State of Texas
    14. 15. Asset Tracking <ul><li>Tracking fixed assets was difficult and costly </li></ul><ul><li>Third Party inventory firm had to be used to accurately account for all equipment </li></ul><ul><li>RFID tags on all items </li></ul><ul><li>Portable readers to record items and locations </li></ul><ul><li>Weekly inventories versus annual counts </li></ul>SOLUTION <ul><li>Savings of tens of thousands of dollars as third party inventory firm no longer required </li></ul><ul><li>Better inventory accuracy throughout the year </li></ul>BENEFITS BUSINESS ISSUE
    15. 16. Border Control <ul><li>Increased security requirements at US border causing delays </li></ul><ul><li>Increased biometric information required while decreasing processing time </li></ul><ul><li>RFID tags embedded into passports and I-94 forms </li></ul><ul><li>Identity information and possibly biometrics entered into tag </li></ul><ul><li>RFID readers at checkpoints </li></ul>SOLUTION <ul><li>Identities can be detected at a distance and relevant information made available when needed </li></ul><ul><li>Cleared citizens can be processed without stopping </li></ul>BENEFITS BUSINESS ISSUE
    16. 17. Agenda Symbol Products
    17. 18. RFID - Not Just Portals Anymore Inlays Label Converters Printers RFID Software Handheld Readers. Fixed Readers Symbol Components MidSouth Plitek Zebra Avery Dennison Metalcraft Others Zebra Printronix Paxar Microsoft GlobeRanger Sybase BEA Others Mobile Readers
    18. 19. Metal Mount CD/DVD Cattle Tag Shelf Tag <ul><li>RFID Inlays for Labels </li></ul><ul><ul><li>Various Sizes </li></ul></ul><ul><ul><li>Converted into paper labels through various partners </li></ul></ul><ul><ul><li>Used in Supply Chain </li></ul></ul><ul><ul><li>Hard Asset Tags </li></ul></ul><ul><ul><li>Warehouse Shelf Tag </li></ul></ul><ul><ul><li>Metal Mount Asset Tag </li></ul></ul><ul><ul><li>Used for Asset Tracking </li></ul></ul><ul><ul><li>Custom Tags </li></ul></ul><ul><ul><li>Various Applications </li></ul></ul><ul><ul><li>Form Follows Function </li></ul></ul>Tags For All Applications Cargo Tag
    19. 20. XR400 – Fixed Reader <ul><ul><li>Proven Superior Radio </li></ul></ul><ul><ul><ul><li>Two top end Digital Signal Processors </li></ul></ul></ul><ul><ul><ul><li>Dense reader mode certified </li></ul></ul></ul><ul><ul><ul><li>20+ feet read distance </li></ul></ul></ul><ul><ul><ul><li>Multiple antenna options </li></ul></ul></ul><ul><ul><li>Embedded CE 5.0 OS </li></ul></ul><ul><ul><ul><li>Allows applications to run directly on the reader </li></ul></ul></ul><ul><ul><li>Digital I/O Ports </li></ul></ul><ul><ul><li>Proven in Independent Tests </li></ul></ul><ul><ul><ul><li>RFID Journal’s “Top Performer” </li></ul></ul></ul><ul><ul><li>Proven in the Real World </li></ul></ul><ul><ul><ul><li>Over 12,000 readers deployed </li></ul></ul></ul><ul><ul><ul><li>More than any other company </li></ul></ul></ul><ul><ul><li>Performance </li></ul></ul>
    20. 21. <ul><li>General Purpose Antenna (11”x11”) </li></ul><ul><li>AN200 </li></ul><ul><li>Single Transmit / Single Receive </li></ul><ul><li>Weatherized – Indoor/Outdoor </li></ul><ul><li>May be coupled </li></ul><ul><li>Left circular and right circular antennas available </li></ul>Antenna Offerings <ul><li>Small Area Antenna (8”x 8”) </li></ul><ul><li>AN100 </li></ul><ul><li>Single Transmit / Single Receive </li></ul><ul><li>May be coupled </li></ul><ul><li>Ideal for confined and short range reads </li></ul><ul><li>High Performance Antenna (28”x12”) </li></ul><ul><li>AN400 </li></ul><ul><li>Combined Transmit and Receive </li></ul><ul><li>Provides Optimal Performance </li></ul>
    21. 22. DC600 - Dock Door System <ul><li>Stand-Alone System </li></ul><ul><ul><li>Designed for 15 minute installation </li></ul></ul><ul><ul><li>Lower installation and maintenance costs </li></ul></ul><ul><li>Durable Housing </li></ul><ul><li>4 read points per door </li></ul><ul><li>4 antennas / unit </li></ul><ul><ul><li>2 facing each direction </li></ul></ul><ul><ul><li>1 reader supports ½ of 2 doors </li></ul></ul><ul><li>Ethernet Connection </li></ul><ul><li>Visible/Audible alerts </li></ul><ul><li>Motion Sensors </li></ul>
    22. 23. MC9000-G Hand Held Reader <ul><li>First Complete Handheld with RFID, Bar Code and Wireless </li></ul><ul><li>Ruggedized design </li></ul><ul><ul><li>Withstands 6 ft drops </li></ul></ul><ul><li>Supports EPC Gen 1, 2 </li></ul><ul><li>Windows Pocket PC Operating System </li></ul><ul><li>Full Color Touch Screen Display </li></ul><ul><li>Industry Leading Ergonomics </li></ul>“ The Symbol MC-906R stands out as the strongest performer” “ Symbol won top honors in 9 of 16 categories” ODIN Technologies RFID Handled Report
    23. 24. RD5000 Mobile Reader <ul><li>No cables </li></ul><ul><ul><li>Long Life Battery </li></ul></ul><ul><ul><li>Wireless Communication </li></ul></ul><ul><li>Ruggedized Design </li></ul><ul><ul><li>IP 66 rating </li></ul></ul><ul><li>Proximity Sensor conserves power </li></ul><ul><li>Additional antenna adapter </li></ul><ul><li>Designed to read pallet tags and location tags </li></ul><ul><li>X-scale with Win CE 5.0 </li></ul><ul><li>Available in 2 weeks </li></ul>
    24. 25. Why Symbol for RFID? <ul><li>Broadest array of RFID products </li></ul><ul><ul><li>Tags (Gen 1, Gen 2, Multiple Sizes) </li></ul></ul><ul><ul><li>Readers (Fixed, Portals, Handhelds, Forklifts) </li></ul></ul><ul><li>Over 15,000 EPC readers installed </li></ul><ul><li>Over 100 million tags shipped </li></ul><ul><li>World Class systems support capabilities </li></ul><ul><li>Largest network of integrators and partners </li></ul><ul><li>Looking beyond “Compliance” and “Slap & Ship” applications </li></ul><ul><ul><li>Taking RFID to the enterprise </li></ul></ul><ul><li>Lowest Total Cost of Ownership </li></ul><ul><li>Ability to merge with existing data collection, WLAN and mobile computing solutions </li></ul>
    25. 26. Symbol RFID Leadership Magic Quadrant for RFID Generation 2 Equipment, 2006 Source: Gartner (July, 2006) completeness of vision challengers leaders niche players visionaries Symbol Technologies Alien Technology Intermec Technologies Sirit Technologies LXE TagSys Impinj ThingMagic ability to execute
    26. 27. THANK YOU! For Your Time & Attention [email_address] 832-326-0076
    27. 28. Better Asset Management with RFID Leanne Smullen VP, Marketing December 5, 2006
    28. 29. Where Is RFID Being Used Most? <ul><li>Asset Tracking </li></ul><ul><ul><li>Tracking and managing high-value mobile or fixed assets </li></ul></ul><ul><ul><li>Parts, equipment, inventory, people tracking </li></ul></ul><ul><li>Supply Chain Management </li></ul><ul><ul><li>Product tracking between manufacturer and retail outlet </li></ul></ul><ul><ul><li>Transportation and logistics – yard, dock, fleet management </li></ul></ul><ul><li>Work in Process Manufacturing </li></ul><ul><ul><li>Automotive assembly process </li></ul></ul><ul><ul><li>Aerospace and defense – parts and equipment tracking </li></ul></ul><ul><li>Security and Access Control </li></ul><ul><ul><li>IT assets in data centers – physical and data security </li></ul></ul><ul><ul><li>Entry and exit points – constant, real-time monitoring </li></ul></ul>
    29. 30. Transforming Your Business with RFID <ul><li>RFID tags + readers do not equal transformation </li></ul><ul><li>But when implemented, they do give you more efficient data collection and better visibility </li></ul><ul><li>Add to that: </li></ul><ul><ul><li>Applications that are integrated with your existing business systems </li></ul></ul><ul><ul><li>Business process change </li></ul></ul><ul><ul><li>Proactive decision making </li></ul></ul><ul><li>With all of this, you can achieve better results and optimize your supply chain or business strategy </li></ul><ul><li>RFID is one of many enablers you can use </li></ul>
    30. 31. Developing an RFID Strategy <ul><li>Strategic </li></ul><ul><ul><li>How can RFID enable our overall business strategy? </li></ul></ul><ul><ul><li>Should we be a leader or a “fast follower”? </li></ul></ul><ul><ul><li>Which trading partners should I pilot with and when? </li></ul></ul><ul><li>Organizational </li></ul><ul><ul><li>What are the change management implications? </li></ul></ul><ul><ul><li>What are the risks associated with an RFID implementation? </li></ul></ul><ul><li>Financial </li></ul><ul><ul><li>What is the expected ROI of our RFID investment? </li></ul></ul><ul><ul><li>What specific RFID applications can drive value for us? </li></ul></ul><ul><ul><li>What is a realistic adoption rate for us? </li></ul></ul><ul><li>Technological </li></ul><ul><ul><li>What are our technology requirements for an RFID implementation? </li></ul></ul><ul><ul><li>What is the architecture that best delivers on my strategic technology plan? </li></ul></ul><ul><ul><li>How will an RFID implementation impact our current applications? </li></ul></ul>
    31. 32. End-to-End RFID Solutions <ul><li>A complete, end-to-end RFID solution includes: </li></ul><ul><ul><li>Hardware selection and software </li></ul></ul><ul><ul><li>Integration of multiple technologies involved in the RFID infrastructure </li></ul></ul><ul><ul><li>An infrastructure that can manage large amounts of RFID data </li></ul></ul><ul><ul><li>RFID adapters that help with seamless RFID integration with existing applications </li></ul></ul><ul><ul><li>Robust asset management software that enables new customer business concepts </li></ul></ul>
    32. 33. Fluensee Mission Statement <ul><li>To be the global leader in the delivery of RFID-enabled software solutions to track physical assets, people and inventory. </li></ul>
    33. 34. Fluensee Overview <ul><li>Founded in 2005 - headquartered in Denver, CO </li></ul><ul><li>We are a single-source provider of RFID-enabled asset tracking and supply chain management solutions : </li></ul><ul><ul><li>Provide a low-cost entry point for scalable and highly-configurable software that grows with a customer’s business </li></ul></ul><ul><ul><li>Support multiple automatic identification technologies simultaneously (e.g. RFID, barcode, GPS and sensors) </li></ul></ul><ul><ul><li>Integrate best-of-breed hardware technologies that are right for each customer (via strong partnerships) </li></ul></ul><ul><li>Fluensee improves the visibility, accuracy, security and utilization of a company’s mobile and fixed assets </li></ul>
    34. 35. Differentiated Solution <ul><li>Scalable platform architecture </li></ul><ul><ul><li>Proven scalability – from smaller point solutions to enterprise-wide deployments </li></ul></ul><ul><ul><li>Intellectual property - 7 registered patents that span the entire product suite </li></ul></ul><ul><li>We reduce risk for our customers by: </li></ul><ul><ul><li>Working with their existing systems and configuring the right solution for each client </li></ul></ul><ul><ul><li>Using best-of-breed technology to support our customer needs today, to help them take advantage of new technology tomorrow </li></ul></ul><ul><li>Flexible, responsive and solution-focused team </li></ul><ul><ul><li>100+ years of technology and logistics experience </li></ul></ul>
    35. 36. RFID Impact Across the Value Chain Dist. Center Crossdock Manufacturers Retail Stores Consumers Transport Physical Product Flow Production Efficiencies Improved Trading Partner Productivity Improved On-Shelf Availability / Promotions Asset Management Reduced Shrinkage Improved Inventory, Receiving and Shipping Accuracy Demand / Information Flow More Efficient Reverse Logistics
    36. 37. Fluensee AssetTrack™ <ul><li>Web-based asset visibility </li></ul><ul><li>Activity planning </li></ul><ul><li>Monitoring of asset status changes </li></ul><ul><li>Proactive alerting </li></ul><ul><li>Full lifecycle management </li></ul><ul><li>Improved asset utilization </li></ul><ul><li>Asset history </li></ul>
    37. 38. <ul><li>Asset configuration and workflow planning </li></ul><ul><li>Critical asset visibility </li></ul><ul><li>Monitoring and alerting </li></ul><ul><li>Significant reduction in labor </li></ul>Fluensee DataCenter ™ <ul><li>More frequent and accurate inventory </li></ul><ul><li>Physical assets match financial records (SOX compliance) </li></ul><ul><li>Asset utilization / management reporting </li></ul><ul><ul><li>Improved tax reporting </li></ul></ul><ul><ul><li>Reduced maintenance and labor costs </li></ul></ul><ul><ul><li>Reduced licensing </li></ul></ul>
    38. 39. Fluensee Dock ™ <ul><li>RFID-enabled shipping and receiving </li></ul><ul><li>Shipment visibility and prioritization of dock activity </li></ul><ul><li>Dynamic task assignments </li></ul><ul><li>Event notification and alerting </li></ul><ul><li>Improves cycle time and labor utilization </li></ul><ul><li>Eliminates mis-shipments </li></ul><ul><li>Labor productivity and dock management reports </li></ul><ul><li>Integration with Yard and Fleet products </li></ul>
    39. 40. Fluensee Fleet™ <ul><li>Dynamic Area Planner – create balanced geographical work areas </li></ul><ul><li>Pre-Day Planner – create dynamic pre-day routes </li></ul><ul><li>Order Management – consolidate, manage and map orders </li></ul><ul><li>Intelligent Route Optimization – maximize asset utilization and increase customer service </li></ul><ul><li>Dispatch Management – effective assignment and management of drivers, equipment and routes </li></ul><ul><li>Adaptive Execution – dynamically update routes, tasks and service in response to real-time status updates </li></ul><ul><li>Business Intelligence – improved visibility into fleet performance </li></ul>
    40. 41. Fluensee Yard™ <ul><li>Visibility to equipment and inventory across all yards </li></ul><ul><li>Inbound / outbound gate management </li></ul><ul><li>Carrier appointment scheduling </li></ul><ul><li>Dock door scheduling </li></ul><ul><li>Event-driven task dispatching </li></ul><ul><li>Equipment location and inventory management </li></ul><ul><li>Productivity and utilization reports </li></ul><ul><li>RFID, GPS, barcode, sensor integration </li></ul>
    41. 42. RFID Case Study Fluensee and Symbol
    42. 43. Fluensee Yard™ Guard House RFID Infrastructure <ul><li>Symbol XR400 RFID reader </li></ul><ul><li>Symbol RFID antenna on both the entrance and exit </li></ul><ul><li>PCs for access to the Yard application </li></ul><ul><li>Registration of temporary RFID tags using a tethered barcode reader </li></ul>Inbound antenna location Outbound antenna location
    43. 44. Guard House Functionality <ul><li>Inbound Equipment </li></ul><ul><ul><li>Dedicated equipment automatically identified </li></ul></ul><ul><ul><li>Non-dedicated equipment checked-in and temporarily tagged with RFID tags </li></ul></ul><ul><ul><li>Equipment and load information entered into Fluensee Yard ™ </li></ul></ul><ul><ul><li>Gate arrival time documented and location assigned </li></ul></ul><ul><li>Outbound Equipment </li></ul><ul><ul><li>All tagged equipment automatically identified </li></ul></ul><ul><ul><li>Exit information verified / entered </li></ul></ul><ul><ul><li>Gate exit time documented </li></ul></ul>
    44. 45. Shunt Trucks Infrastructure <ul><li>Symbol XR400 reader, two antennas directed towards the rear of the unit and two antennas directed toward the right side of the unit </li></ul><ul><li>Xplore iX104 configured with Wi-Fi and GPS extensions </li></ul><ul><li>Fluensee ShuntBuddy application </li></ul>Rear facing antenna Side facing antenna XR400 and iX104 unit
    45. 46. Shunt Truck Functionality <ul><li>Process equipment moves </li></ul><ul><ul><li>System and driver directed moves </li></ul></ul><ul><ul><li>Shipping and receiving request equipment moves through Fluensee Yard </li></ul></ul><ul><ul><li>Move requests are received and processed </li></ul></ul><ul><ul><li>Confirmations are updated automatically </li></ul></ul><ul><li>RFID Drive-By Inventory </li></ul><ul><ul><li>Reconcile equipment and location </li></ul></ul><ul><ul><li>Validate equipment information </li></ul></ul><ul><li>All movements are tracked </li></ul>
    46. 47. Shipping and Receiving operations <ul><li>Existing workstations used to access Fluensee Yard </li></ul><ul><li>Visibility to available doors </li></ul><ul><li>Visibility to equipment in doors </li></ul><ul><li>Shipping desk </li></ul><ul><ul><li>Visibility to empty equipment in the yard </li></ul></ul><ul><ul><li>Request for empty equipment </li></ul></ul><ul><ul><li>Visibility to loaded outbound equipment </li></ul></ul><ul><ul><li>Complete loading process </li></ul></ul><ul><li>Receiving desk </li></ul><ul><ul><li>Visibility to inbound loads received </li></ul></ul><ul><ul><li>Communication with the guard house </li></ul></ul><ul><ul><li>Request inbound trailers to doors </li></ul></ul><ul><ul><li>Complete unloading process </li></ul></ul>
    47. 48. Equipment <ul><li>Symbol hardened cargo RFID tags are attached to the equipment </li></ul><ul><ul><li>Attached to the front of the equipment </li></ul></ul><ul><ul><li>Bar codes are printed on the front of the tags </li></ul></ul><ul><li>Dedicated Equipment </li></ul><ul><ul><li>Tags are permanently attached to the to the equipment </li></ul></ul><ul><li>Non-Dedicated Equipment </li></ul><ul><ul><li>Tags are temporarily attached to the equipment using a chain </li></ul></ul>Tag location
    48. 49. Wi-Fi Hotspot in Yard <ul><li>Wi-Fi hotspots in yard where all movements are synchronized with the Fluensee Yard server </li></ul><ul><ul><li>Dispatch trailer </li></ul></ul><ul><ul><li>Guard house </li></ul></ul><ul><ul><li>Receiving doors </li></ul></ul>
    49. 50. The Benefit of Fluensee’s Approach <ul><li>Fluensee’s approach to RFID provides you with immediate and long-term benefits: </li></ul><ul><ul><li>Protect your investment in existing systems – we help you grow into RFID and our solution grows with your business </li></ul></ul><ul><ul><li>Highly scalable, open architecture </li></ul></ul><ul><ul><li>Integrates multiple data capture technologies simultaneously (RFID, barcode, GPS, sensor) </li></ul></ul><ul><ul><li>We provide an out-of-the-box solution that enables you to implement RFID solution to better comply with mandates and customer demands </li></ul></ul><ul><ul><li>Can be quickly implemented and integrated </li></ul></ul>
    50. 51. 8310 South Valley Highway Suite 3000 Englewood, CO  80112 Tel:   (303) 799-0700 [email_address]
    51. 52. Managing Critical Assets Using Strategic Asset Management Presented By: Charles Johnson, PMP Senior Vice President Interloc Solutions Inc.
    52. 53. What is Strategic Asset Management? <ul><li>Strategic Asset Management is an approach that enables organizations of any kind to view and manage their entire asset infrastructure, or asset classes, from a comprehensive, enterprise-wide perspective. </li></ul>
    53. 54. Why Strategic Asset Management? <ul><li>It makes assets visible and makes it possible to manage them for strategic benefit and bottom-line impact . </li></ul><ul><li>Opportunities for operating efficiencies must be pursued to boost margins and remain competitive . </li></ul>
    54. 55. What does Strategic Asset Management do for you? <ul><li>Strategic asset management (SAM) maximizes the performance of fixed, physical or mission critical assets that have a direct and significant impact on achieving organizational objectives. </li></ul>
    55. 56. Asset Classes <ul><li>Equipment – Boilers, HVAC, Generators, Pumps, Motors </li></ul><ul><li>Facilities – Structures, Roads, Grounds, Trails, ROOMS </li></ul><ul><li>Fleet – Mobile Assets </li></ul><ul><li>Information Technology – PC’s, Telecomm </li></ul><ul><li>Resources – PEOPLE! </li></ul>
    56. 57. Basic Questions of Asset Management <ul><li>How can we manage critical infrastructure if we don’t know what we have? </li></ul><ul><li>How can we determine exactly what assets we have? </li></ul><ul><li>How can we identify which assets are most critical? </li></ul><ul><li>How can we be more effective and efficient in managing our critical assets? </li></ul>
    57. 58. Concepts of Strategic Asset Management <ul><li>All assets are managed using a single system. </li></ul><ul><li>Reduction or elimination of “Islands of Information”. </li></ul><ul><li>Lifecycle management of all critical assets </li></ul><ul><li>Plan -> Procure -> Deploy -> Track -> Maintain -> Retire </li></ul><ul><li>Performance Management </li></ul><ul><li>Real-Time Information </li></ul>
    58. 59. <ul><li>You have 50 or more individuals servicing facilities, office equipment, machinery, and/or fleet </li></ul><ul><li>You use paper-based work orders </li></ul><ul><li>Your technicians perform numerous jobs per day and/or complex activities </li></ul><ul><li>Your facilities are spread across a large area </li></ul><ul><li>Your workforce has minimal computer skills </li></ul><ul><li>You want more from your EAM or CMMS system </li></ul>Reasons to consider Mobility…
    59. 60. Benefits <ul><li>Minimize paperwork and data entry </li></ul><ul><li>Improve the quantity, quality and timeliness of information </li></ul><ul><li>Provide information at the point of performance </li></ul>
    60. 61. Additional Financial Benefits <ul><li>Economies of Scale </li></ul><ul><li>Reduced Training Costs </li></ul><ul><li>Decreased Dependency on Consultants </li></ul><ul><li>Accountability to Fund Source </li></ul>
    61. 62. Are You Ready? <ul><li>Application of Strategic Asset Management Methodologies </li></ul><ul><li>Application of Best Practices </li></ul><ul><li>Business Process Re-Design </li></ul>
    62. 63. Keys to Success <ul><li>Management Buy-in </li></ul><ul><li>Training </li></ul><ul><li>Staff Participation </li></ul><ul><li>More Training </li></ul><ul><li>User Acceptance </li></ul><ul><li>Just a Little More Training </li></ul>
    63. 64. Thank You
    64. 65. Next….. <ul><li>15 minute break – Refreshments </li></ul><ul><li>Symbol Truck Demonstration and Application Partner Breakout Discussions after the break </li></ul><ul><li>Conclusion – Please don’t forget to complete your evaluation surveys </li></ul>