Asset Management - The Scalable Solution

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  • Asset Management - The Scalable Solution

    1. 1. IV.1 Asset Management The Scaleable Solution
    2. 2. Asset Management The Scaleable Solution Bob Dickey Strategist CIBER, Inc. Chicago, Illinois
    3. 3. CIBERCIBER CIBER builds, integrates and supportsCIBER builds, integrates and supports mission-critical business applications.mission-critical business applications. We build new applications and implement market- leading software packages quickly and with high quality. Build We integrate applications and design enterprise architectures to leverage IT investments and extend application functionality. Integrate We manage and maintain applications to improve service levels and lower production support costs. Support
    4. 4. AgendaAgenda IntroductionIntroduction The Digital Hospital VisionThe Digital Hospital Vision Enabling TechnologyEnabling Technology Why Asset Management?Why Asset Management? Scaleable StrategyScaleable Strategy SummarySummary
    5. 5. The Never-ending ChallengeThe Never-ending Challenge Continually improveContinually improve the quality of patientthe quality of patient care delivered ….care delivered …. While at the sameWhile at the same time, reducing thetime, reducing the total cost of deliverytotal cost of delivery
    6. 6. ““Earlier this year, American BiomedicalEarlier this year, American Biomedical Group, Inc. …… wrapped up a six-month,Group, Inc. …… wrapped up a six-month, $500,000 RFID pilot project at Vanderbilt$500,000 RFID pilot project at Vanderbilt Children’s Hospital in Nashville, TN. TheChildren’s Hospital in Nashville, TN. The hospital’s pediatric critical care unit hadhospital’s pediatric critical care unit had been plagued by equipment thatbeen plagued by equipment that accidentally wound up in other parts of theaccidentally wound up in other parts of the facility, or just disappeared. In the earlyfacility, or just disappeared. In the early stages of the project, ABGI determinedstages of the project, ABGI determined that less than 50% of the floor’s assetsthat less than 50% of the floor’s assets were actually on the floor at any givenwere actually on the floor at any given time”.time”.
    7. 7. The Never-ending ChallengeThe Never-ending Challenge Continually improveContinually improve the quality of patientthe quality of patient care delivered ….care delivered …. While at the sameWhile at the same time, reducing thetime, reducing the total cost of deliverytotal cost of delivery
    8. 8. The Digital Hospital VisionThe Digital Hospital Vision
    9. 9. Enabling TechnologyEnabling Technology Bar CodesBar Codes RFIDRFID PassivePassive ActiveActive WiFiWiFi Mobile Computing DevicesMobile Computing Devices Tag Reader Antenna Current System
    10. 10. The Software SideThe Software Side Real timeReal time datadata Real timeReal time datadata ““Static”Static” datadata ““Static”Static” datadata MM ii dd dd ll ee ww aa rr ee Data managementData management ApplicationApplication integrationintegration ProcessProcess managementmanagement Packaged contentPackaged content ScaleabilityScaleability Data managementData management ApplicationApplication integrationintegration ProcessProcess managementmanagement Packaged contentPackaged content ScaleabilityScaleability
    11. 11. Asset Tracking-Why Start Here?Asset Tracking-Why Start Here? Measurable ROIMeasurable ROI Scalable building blocksScalable building blocks Technology availableTechnology available Evolutionary process changeEvolutionary process change ““RFID will continue to make inroads intoRFID will continue to make inroads into healthcare via track-and-trace solutions, firsthealthcare via track-and-trace solutions, first as asset and inventory management tools,as asset and inventory management tools, then gravitating toward personnel, patient andthen gravitating toward personnel, patient and clinical monitoring devices”.clinical monitoring devices”. Rick Krohn – President, Healthsense, Inc.Rick Krohn – President, Healthsense, Inc.
    12. 12. Finding the ROIFinding the ROI Hard BenefitsHard Benefits Loss preventionLoss prevention Inventory reductionInventory reduction ComplianceCompliance Increased utilizationIncreased utilization of staff and assetsof staff and assets Reduced rental feesReduced rental fees
    13. 13. “….nursing, support services and Biomed specialists combined total of 7,760 minutes per month spent in searching for lost mobile equipment. This translated to over $4,000/day or $1,460,000 per year of lost productivity”. Gary Bayston, Manager of Biomed Engineering, Rockford Memorial Hospital. (note: this is a 376 bed facility). (reported in NETWORKWORLD).
    14. 14. Finding the ROIFinding the ROI BenefitsBenefits More responsiveMore responsive patient carepatient care Medical staffMedical staff satisfaction &satisfaction & retentionretention SecuritySecurity
    15. 15. Multi-directional ScalingMulti-directional Scaling BreadthBreadth Scope of coverageScope of coverage AssetsAssets LocationLocation GranularityGranularity DepthDepth Application of informationApplication of information Integration with other business systemsIntegration with other business systems
    16. 16. Find and Track Maintenance Management Life cycle Management Staff Integration Patient Integration Billing Integration
    17. 17. Find and TrackFind and Track
    18. 18. Find and TrackFind and Track
    19. 19. Find and TrackFind and Track
    20. 20. Find and TrackFind and Track Where is it?Where is it? Where is the closest piece of equipment I need?Where is the closest piece of equipment I need? Where can I find a piece of equipment?Where can I find a piece of equipment? Where was its last location? History? Utilization?Where was its last location? History? Utilization? When is the last time a piece of equipment wasWhen is the last time a piece of equipment was calibrated, and where can I find it?calibrated, and where can I find it? How many of each type of equipment are out there andHow many of each type of equipment are out there and where are they?where are they? What’s on the 3What’s on the 3rdrd floor?floor? The rental company wants their pumps back…The rental company wants their pumps back…
    21. 21. Maintenance ManagementMaintenance Management MaintenanceMaintenance ScheduleSchedule WhenWhen WhatWhat HowHow MaintenanceMaintenance ScheduleSchedule WhenWhen WhatWhat HowHow MaintenanceMaintenance HistoryHistory WhoWho WhenWhen WhatWhat MaintenanceMaintenance HistoryHistory WhoWho WhenWhen WhatWhat
    22. 22. GAO ReportGAO Report ““The property control databases for the 6The property control databases for the 6 medical centers we visited containedmedical centers we visited contained incorrect or incomplete information ……..incorrect or incomplete information …….. As a result, we were unable to select aAs a result, we were unable to select a statistical sample…..Instead, westatistical sample…..Instead, we performed a case study of 100 propertyperformed a case study of 100 property items selected from each location’sitems selected from each location’s property control record. Of the 600property control record. Of the 600 items that we selected….propertyitems that we selected….property officials were only able to locate 201….”.officials were only able to locate 201….”.
    23. 23. Asset TrackingAsset Tracking Visibility of all tagged assets available with real-time data on location, status and service levels.
    24. 24. Work OrdersWork Orders Specific tasks can be created to deliver, retrieve or service a SPECIFIC asset. If specified, employees will receive the current location of the specific asset as part of their workflow task. Asset location information is continually auto- tracked if tagged.
    25. 25. Safety and Incident Management Safety Management • Web-based incident reporting • Safety orders and tracking • Hazard/Recall management • Statement of Conditions • Plan for improvement reporting Planning Budgeting ERP Customized Interfaces • WO System Requisitions to/from Purchase Orders • Invoice Generation from WO System Data • Link to capital planning and budgeting Location Data RFID/Location Management • Enhaced Utilization ALU • Availability Tracking • Device based Service Requests Asset Manager CMMS • Equipment & Service Mgmt • Worker/Vendor Management PM Scheduling & Procedures • Contract/T & M Management • Parts Inventory & Requisitions • medTester & Ansur Interfaces • PDA & Laptop Mobility Service Center Manager Service Center Manager • Web-based service requests • Skill assign/Auto escalation • Global dispatching/dashboard • Worker receipt notification • User asset & work order viewing Asset Logistics and Utilization Logistics and Utilization • Web Requests for Mobile Assets • Comprehensive Mgmt of Mobile Assets • Enhanced Rental/Lease Mgmt & Billing • Patient Use Billing (ADT) Aggregated Enterprise Data Decision Engine Business Intelligence • Web-based Enterprise • Multi-dimension Reporting • Drag & Drop Cube Browser • Dashboard Monitoring • Trending of Strategic Data Comprehensive Reporting Information Management Capital Management Life-cycle ManagementLife-cycle Management
    26. 26. Life-cycle ManagementLife-cycle Management DashboardDashboard
    27. 27. Where to StartWhere to Start Gather Requirements and Strategize Determine Technology Install & Test Execution Site Survey Process Review Complete Requirement Definition Technology Selection System Design Technology Procurement Integrate Components System Testing Install System Cutover Support Integration Testing Document Benefits
    28. 28. SummarySummary Healthcare identified as a keyHealthcare identified as a key market for RFID/WiFimarket for RFID/WiFi Asset tracking ideal entry pointAsset tracking ideal entry point Deployment and ROI scaleableDeployment and ROI scaleable Opportunity for integration acrossOpportunity for integration across business and medical care deliverybusiness and medical care delivery systems – drivessystems – drives The digital hospitalThe digital hospital

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