Asset Management Presentation

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Asset Management Presentation

  1. 1. Asset Management Delivering quality housing services to diverse communities
  2. 2. The Asset Team We are a ten strong team consisting of: Asset and Partnering Manager Tony Jones Project Manager Ian Collins 3No. Senior Building Surveyors Andrew Bannister, Paul Morey and Steve Williams 3No. Building Surveyors Dave Bevan, Mike Laws and Steven Seaborn Resident Liaison Officer Lesley King Administration Assistant Teressa Smith We undertake all of the major improvements to the housing stock, such as: § Kitchens, bathroom, window replacement, tarmacing of garage forecourts, roofing, etc. etc. § In addition we undertake and arrange asbestos surveys, assist in producing Energy Performance Certificates and undertake a 20% stock condition survey of the stock each year Delivering quality housing services to diverse communities
  3. 3. Our Stock 5396 Properties § 1047 Sheltered units § 1258 Non Traditional properties 2047 garages § Linked Garage Strategy that identifies and addresses demand issues § Priority list of garage sites established and are either due to be improved or options appraisals to be carried out for development opportunities 404 Leaseholders § Leaseholder forum used to develop leasehold standards, etc. § S20 consultation undertaken 29 shops, 12 play areas and 3 offices Delivering quality housing services to diverse communities
  4. 4. Improvements undertaken to date The first five years to November 2007 § The first five years we spent over 40 Million pounds improving the stock § The majority of the works was to complete the transfer promises, for example, installing over 2182 kitchens, 1309 central heating systems, etc. § Other works undertaken were, externally insulating properties at Coldstone Cross, adapting properties for disabilities, etc. Delivering quality housing services to diverse communities
  5. 5. Improvements undertaken to date The next five years upto March 2013 § We will spend over 43 Million pounds improving the stock § We will continue with the day to day improvements, such as, kitchens, roofing, windows, etc. § In addition we intend to improve the estates by carrying out landscape works, new car park areas, relaying footpaths § We will undertake Affordable Warmth measures to help reduce fuel poverty, for example, installing ground source heat pumps, additional insulation, etc. § Undertaking Garage improvements re-laying tarmac, etc. Delivering quality housing services to diverse communities
  6. 6. Improvements undertaken to date Integrated Asset Management Strategy § Links to 30 year Long Term Financial Plan - £174m with £26m brought forward to deal with problem stock Decent Homes Standard to be met by the end of 2010 § Top quartile performer at 98.5% § Will meet Government target one year early Affordable Warmth § Strategy in place that focuses on ‘worst’ properties those with a SAP of 65 or less § Top quartile performer at 73.2 (SAP 2001) Delivering quality housing services to diverse communities
  7. 7. Involving customers to improve the service Service Review Groups § Have been used for over three years § They have helped decide door manufacturer, set questions for contractor interviews, define what local contractor means, etc. Contract Tender process § Residents assess quality submission and interview prospective contractors Resident Inspectors § Resident Inspectors speak directly to residents who have recently had an improvement to their home to establish both positive and negative aspects in completing the work Delivering quality housing services to diverse communities
  8. 8. Procuring the business Work is completed by using both external contractors and our own in- house team External Contractors § Approximately 80% of the improvement work is completed with external contractors § External contractors complete all types of work and all work is tendered Property Services § Approximately 20% of the improvement work is completed by our own in- house team § The in-house team predominately complete kitchens, bathrooms, external doors and some minor aids and adaptations Delivering quality housing services to diverse communities
  9. 9. What the Asset Management Strategy Delivers Delivering quality housing services to diverse communities
  10. 10. What the Asset Management Strategy Delivers - 26 million pounds to rectify problem stock Maisonette block refurbishments 6.7 million There are 8 Maisonette blocks comprising 16 flats per block (128 flats in total) These are split on two sites, Moor Farm and Tupsley They offer good 3 bedroom family accommodation accessed at ground and first floor They have a communal entrance and stairwell which serves the first floor properties only Delivering quality housing services to diverse communities
  11. 11. What the Asset Management Strategy Delivers - 26 million pounds to rectify problem stock Maisonette block refurbishments 6.7 million What are the problems? •Aesthetically they look poor and tired •The external envelope requires maintenance, the stairwells, in particular are very poor and are the biggest concern for the tenants. Main roof leaks •Security is poor with no effective modern door entry systems •External areas can be problematic with concerns over a lack of individual garden areas, unsightly bin stores and sheds, etc. •Sound transference between the properties is poor Delivering quality housing services to diverse communities
  12. 12. What the Asset Management Strategy Delivers - 26 million pounds to rectify problem stock Maisonette block refurbishments 6.7 million What is the solution? •Fit a new roof •Install an external cladding system •Fit new windows •Alter the existing stairwells and enclose the balconies at the rear •Improve the communal areas especially to the rear of the blocks Work will be completed via a Design and Build contract which will involve full resident consultation commencing March/April 2009 Delivering Working with quality housing Communities to services to diverse Provide decent communities homes
  13. 13. What the Asset Management Strategy Delivers - 26 million pounds to rectify problem stock Improvements to Wimpey No Fines 1.7 million There are 12 Wimpey No Fine blocks containing 180 flats in total. These are split on two sites, Newton Farm and Redhill. They offer good two bedroom internal accommodation off a communal stairwell which serves 6 flats These properties have concrete walls forming the main load bearing structure of the building with an external undecorated rendered finish Delivering quality housing services to diverse communities
  14. 14. What the Asset Management Strategy Delivers - 26 million pounds to rectify problem stock Improvements to Wimpey No Fines 1.7 million What are the problems? •Aesthetically they look poor and tired •The render is loose in places and requires major repairs to make good and prevent further deterioration •Security is poor with no effective modern door entry systems •External areas can be problematic with uneven footpaths, unsightly bin stores and sheds, etc. Delivering quality housing services to diverse communities
  15. 15. What the Asset Management Strategy Delivers - 26 million pounds to rectify problem stock Improvements to Wimpey No Fines 1.7 million What is the solution? •Externally clad the blocks in an insulated render system. This would dramatically improve the look of the block and protect the concrete from further deterioration. As an added bonus the block would have an increased thermal efficiency •Improve the security by installing new external doors and door entry systems •Carry out alterations to communal areas including altering footpaths, bin stores, landscaping, etc. Delivering quality housing services to diverse communities
  16. 16. What the Asset Management Strategy Delivers - 26 million pounds to rectify problem stock Non Traditional improvements 8.8 million Herefordshire Housing owns approximately 1350, Non-Traditional properties. They offer good sized accommodation for families and single persons Typical construction is of: •Pre-cast concrete panels and/or columns such as Cornish properties in Newton Farm and the Reema properties in Ross-on-Wye •Steel clad properties such as the BISF properties in Hunderton Delivering quality housing services to diverse communities
  17. 17. What the Asset Management Strategy Delivers - 26 million pounds to rectify problem stock Non Traditional improvements 8.8 million What are the problems? •The reinforced concrete is subject to deterioration due to the reinforcement oxidising causing rust •The steel clad properties (BISF) are subject to corrosion •High levels of condensation are found within the properties •They have a poor thermal efficiency (SAP for the Reema properties is 46) •Aesthetically they look poor Delivering quality housing services to diverse communities
  18. 18. What the Asset Management Strategy Delivers - 26 million pounds to rectify problem stock Non Traditional improvements 8.8 million What is the solution? The proposed solution would be to externally clad the properties in an insulated render system and install an efficient ventilation system. The benefits would be: •Protect the concrete and steel from further deterioration giving an additional life span of 30 years •Improve the thermal efficiency of the properties (Gives approximately 20% increase in SAP rating) •Dramatically improve the look of the properties •Ventilation systems would also be installed reducing the level of condensation thereby improving health Delivering quality housing services to diverse communities
  19. 19. Questions? Delivering quality housing services to diverse communities

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