Symposium Outcomes and The Way Forward

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  • Performance measures are important management tools for providers, regulators and users. Economic and management performance measurement can be applied to all aspects of air navigation services and to all ANSPs, large or small, regardless of the form of ANSP’s governance/ownership
  • The c ommon understanding on minimum reporting requirements in relation to information disclosure on economic and management performance of ANSPs is that they should apply to four main areas: 1. Safety 2. Quality of service (such as capacity, delay and flight efficiency) 3. Productivity 4. Cost-effectiveness
  • To measure economic and management performance, key, high level, value-added indicators should be used, taking into account local/regional circumstances, and in consultation with users. Performance measurement should focus on results, not on the process. The indicators should be based on reliable information, while the data collection should not be onerous, and should be simple and relevant.
  • States should encourage their ANSPs to measure performance at least in the areas of safety, quality of service, productivity and cost-effectiveness based on the optional guidelines on economic and management performance of ICAO’s document “ Performance Management and Measurement for Air Navigation Services Providers ”, which is available on the Symposium Web site.
  • Economic and management performance of ANSPs will be on the Agenda of the Conference on the Economics of Airports and Air Navigation Services (CEANS), to be held in September 2008.
  • Symposium Outcomes and The Way Forward

    1. 1. Marinus C. F. Heijl Acting Director Air Navigation Bureau ICAO 30 March 2007 SYMPOSIUM OUTCOMES AND THE WAY FORWARD
    2. 2. Presentation outline <ul><li>Review of the week </li></ul><ul><li>What we learned </li></ul><ul><li>The way forward </li></ul><ul><ul><li>Secretariat follow-up </li></ul></ul><ul><ul><li>Participants follow-up </li></ul></ul><ul><li>What’s next? </li></ul>
    3. 3. Review of the week <ul><li>Day 1: High level introductions to set the framework </li></ul><ul><li>Day 2: Operational Performance </li></ul><ul><li>Day 3: Economic and Management Performance </li></ul><ul><li>Day 4: Systems performance </li></ul><ul><li>Day 5: The way forward </li></ul>
    4. 4. Keynote highlights <ul><li>The emphasis on performance comes from the growing reality of corporatized air navigation services and the pressure for greater accountability </li></ul><ul><li>It is important that all regions gradually reach equivalent levels in performance management </li></ul><ul><li>Global harmonization is critical if we are to establish a global performance-based air traffic management system </li></ul><ul><li>We need a seamless system, and that means working together to standardize and develop a consistent way to measure performance </li></ul>
    5. 5. Summary of day 1 <ul><li>High level introductions to set the framework </li></ul><ul><ul><li>Review of the air navigation system </li></ul></ul><ul><ul><li>Transition to a global air navigation system </li></ul></ul><ul><ul><ul><li>Global Air Navigation Plan </li></ul></ul></ul><ul><ul><ul><li>Global Aviation Safety Plan </li></ul></ul></ul>
    6. 6. Summary of day 1 <ul><li>Operational performance </li></ul><ul><ul><li>Setting Performance objectives </li></ul></ul><ul><ul><li>Performance based transition </li></ul></ul><ul><ul><li>Meeting expectations </li></ul></ul><ul><li>Economic and Management Performance </li></ul><ul><ul><li>Productivity measures and governance </li></ul></ul><ul><ul><li>User charges </li></ul></ul><ul><li>Systems performance </li></ul><ul><ul><li>Communications, navigation, surveillance </li></ul></ul><ul><li>Safety performance </li></ul><ul><ul><li>Measuring safety </li></ul></ul><ul><ul><li>Data collection and analysis </li></ul></ul><ul><ul><li>Acceptable levels of safety </li></ul></ul>
    7. 7. Measuring performance by meeting expectations <ul><ul><li>Capacity </li></ul></ul><ul><ul><li>Cost-effectiveness </li></ul></ul><ul><ul><li>Efficiency </li></ul></ul><ul><ul><li>Environment </li></ul></ul><ul><ul><li>Flexibility </li></ul></ul><ul><ul><li>Global interoperability </li></ul></ul><ul><ul><li>Access and equity </li></ul></ul><ul><ul><li>Participation </li></ul></ul><ul><ul><li>Predictability </li></ul></ul><ul><ul><li>Safety </li></ul></ul><ul><ul><li>Security </li></ul></ul>Summary of day 1
    8. 8. Performance Hierarchy <ul><li>Initially defined in Global ATM Operational Concept </li></ul><ul><li>Layers represent different views of the ATM system </li></ul><ul><li>Allows tracing of performance impact </li></ul><ul><ul><li>Changes at lower levels impact next layer above </li></ul></ul><ul><ul><li>Leads to expectations </li></ul></ul><ul><ul><li>Helps understand and communicate performance case </li></ul></ul>Summary of day 2 Level 1: Political and Socio-Economic Requirements Level 2: Expectations - RASP Level 3: ATM Component Functionality - RTSP Level 4: System Requirements (e.g., RNP, RCP) Level 5: Technologies (incl. standards, specifications)
    9. 9. Performance based transition <ul><li>Step 1 </li></ul><ul><ul><li>Expectations, performance objectives </li></ul></ul><ul><li>Step 2 </li></ul><ul><ul><li>Performance gaps </li></ul></ul><ul><li>Step 3 </li></ul><ul><ul><li>ATM operational concept </li></ul></ul><ul><ul><li>Operational improvements (Global Plan) </li></ul></ul><ul><ul><li>Implementation </li></ul></ul>
    10. 10. Summary of day 2 <ul><li>Acceptable levels of safety </li></ul><ul><ul><li>Safety performance indicators </li></ul></ul><ul><ul><li>Safety performance targets </li></ul></ul><ul><li>Implementation of performance based systems </li></ul><ul><ul><li>NextGen </li></ul></ul><ul><ul><li>SESAR </li></ul></ul>
    11. 11. Stakeholders’ perspective <ul><li>Collaborative decision making </li></ul><ul><li>Cooperation </li></ul><ul><li>Work together to establish performance indicators </li></ul>Summary of day 2
    12. 12. Summary of day 3 Economic and management performance measurement applies to all ANSPs, large or small, regardless of the form of ANSP’s governance/ownership
    13. 13. Summary of day 3 <ul><li>Common understanding on minimum reporting requirements – four main areas: </li></ul><ul><ul><li>Safety </li></ul></ul><ul><ul><li>Quality of service (such as capacity, delay and flight efficiency) </li></ul></ul><ul><ul><li>Productivity </li></ul></ul><ul><ul><li>Cost-effectiveness </li></ul></ul>
    14. 14. Summary of day 3 <ul><li>Taking into account local/regional circumstances, establish key, high level, value-added indicators that are: </li></ul><ul><ul><li>developed in consultation with users </li></ul></ul><ul><ul><li>based on reliable information </li></ul></ul><ul><ul><li>relevant </li></ul></ul><ul><ul><li>focused on results, not on process </li></ul></ul>
    15. 15. Summary of day 3 <ul><li>Optional guidelines on economic and management performance in ICAO’s document “ Performance Management and Measurement for Air Navigation Services Providers ” is available on the Symposium Web site </li></ul>
    16. 16. Summary of day 3 <ul><li>Economic and management performance of ANSPs is to be addressed by the Conference on the Economics of Airports and Air Navigation Services (CEANS) – September 2008 </li></ul>
    17. 17. Summary of day 4 Performance Based Navigation <ul><li>Final draft PBN manual on ICAO-NET </li></ul><ul><li>State Letter with all navigation specifications (April 2007) </li></ul><ul><li>“ Introduction to PBN” Seminars </li></ul><ul><ul><li>Ten seminars from June 2007 to June 2008 </li></ul></ul>
    18. 18. Performance-based communications and surveillance <ul><li>RCP type specifies communication transaction time, continuity, availability, integrity </li></ul><ul><ul><li>RCP manual on ICAO-NET </li></ul></ul><ul><ul><li>Standards for Annexes 6 and 11 </li></ul></ul><ul><li>The RSP framework shows a set of RSP values, each of which is associated with set figures for: </li></ul><ul><ul><li>Accuracy, availability, integrity, latency, update rate, continuity, coverage </li></ul></ul><ul><li>Panel work programme to progress RSP </li></ul>Summary of day 4
    19. 19. A performance-driven approach to safety requires <ul><li>Data </li></ul><ul><li>Just Culture </li></ul><ul><li>A measurement system </li></ul><ul><li>Analysis capability </li></ul><ul><li>Key Performance Indicators </li></ul><ul><li>A fully functioning SMS </li></ul>Summary of day 4
    20. 20. The way forward - ICAO <ul><li>Advance the performance work in the operational, technical, safety and economic areas </li></ul><ul><li>Secure global interoperability between major air navigation initiatives (SESAR-NexGen) and remaining regions </li></ul><ul><li>Develop and promote minimum reporting requirements for ANSPs on performance </li></ul><ul><li>Develop a methodology to measure the eleven expectations (KPAs) </li></ul><ul><li>Develop guidance to facilitate collaborative decision making </li></ul><ul><li>Accelerate PBN implementation </li></ul><ul><li>Progress the above with governing bodies </li></ul>
    21. 21. The way forward - participants <ul><li>Implement RNAV and RNP in accordance with the PBN concept </li></ul><ul><li>Use the Global Air Navigation Plan in performance based transition planning </li></ul><ul><li>Collaborate on establishing performance indicators </li></ul><ul><li>ANSPs to measure and report on performance </li></ul><ul><li>Use the ICAO KPAs for performance management </li></ul><ul><li>States implement Safety Programmes and establish acceptable levels of safety </li></ul><ul><li>Service providers, aircraft operators, aerodromes and maintenance organizations implement safety management systems </li></ul><ul><li>Use the Global Aviation Safety Plan to meet safety performance objectives </li></ul>
    22. 22. Global performance management? <ul><li>Performance framework </li></ul><ul><ul><li>performance targets </li></ul></ul><ul><ul><li>performance measurement </li></ul></ul><ul><ul><li>reporting mechanisms </li></ul></ul><ul><ul><li>performance review </li></ul></ul><ul><ul><li>transparency and public disclosure </li></ul></ul><ul><li>Global mechanism? </li></ul>

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