Performance management framework


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Performance management framework

  1. 1. REGENERATION PERFORMANCE MANAGEMENT FRAMEWORK REPORT TO CHELTENHAM STRATEGIC PARTNERSHIP EXECUTIVE 20th JANUARY 2005 1 Introduction 1.1 In line with our discussions at the December meeting, this report is brought to the CSP as a means of taking forward our new regeneration focus. It sets out a number of proposals for the use if second homes funding to appoint a consultant to help us be clear about how we as an executive can make difference to supporting sustainable regeneration activities. 2 Background to regeneration in Cheltenham 2.1 The wealthy image of Cheltenham obscures the fact that the town has areas of significant poverty and deprivation and that the town is becoming increasingly divided between the richer areas to the south and east, and poorer areas to the north and west. The latest Indices of Multiple Deprivation 2004 (IMD) illustrate the extent to which some of our communities are falling behind the rest of the town as the cumulative impacts of unemployment, poverty, crime, low educational attainment and poor health create a cycle of deprivation. 2.2 The map of the Indices of Multiple Deprivation 2004, clearly shows a broad band of deprivation running from Hesters Way and Springbank and crossing the town centre through St. Pauls and then across to Oakley, but that within that, there are five deprivation hot-spots that are amongst the 20% most deprived areas in the country and show consistently high deprivation scores in terms of income, health, crime, and learning themes. In contrast, at the other end of the scale, Cheltenham has four areas that are in the top 2.5% of least deprived areas in the country. 2.3 However, the relative affluence of the town has made it ineligible for external regeneration funding such as that provided through the Neighbourhood Renewal Unit. Currently, as there is no external funding available to support regeneration, successful delivery depends on local partners allocating resources to support regeneration against locally agreed strategies. With this in mind, there is a key role for Cheltenham Strategic Partnership (CSP) to set the strategic framework and ensure local partners are working collaboratively on regeneration projects. 3 The role of Cheltenham Strategic Partnership (CSP) 3.1 The CSP has been meeting since May 2002 and produced a community plan in October 2003 which sets out five broad priorities; • Affordable housing • Crime and disorder • Protecting and improving the environment • Tackling inequalities • Sustainable transport
  2. 2. 3.2 In December 2004, the CSP agreed to focus its activities on supporting regeneration in order to provide a more coherent structure to guide its work. The CSP saw this as an opportunity to make a visible difference to improve well-being in Cheltenham. 3.3 The areas in which the CSP can make a difference is through developing a strategic vision, guiding investment decisions and enabling collaborative working eg: • Re-shaping services to remove blockages to ensure they benefit deprived areas (this may also include increasing the level of support); • Joining-up different programmes to avoid gaps; • Developing and running policies that target the needs of deprived people or areas; • Learning from existing good practice and building other attempts based on those lessons. 3.4 Key to this is developing a performance management framework that will guide all partners in the process consisting of a strategy, delivery framework, resource plans, agreement on outputs and outcomes and plans for monitoring and evaluation. Part of this work will be to develop the evidence base to guide effective interventions. 4 Where are we to date 4.1 Cheltenham has been relatively successful in supporting regeneration activities; there are currently three regeneration partnerships that are at various stages of development and the range of activities delivered to date include SRB funded regeneration of an inner urban area, housing-led regeneration, community-led regeneration and regeneration at both macro and micro levels. 4.2 The CSP has prepared a draft regeneration framework that sets out the case for further intervention in three areas of multiple deprivation; • Hesters Way • West Central • Whaddon, Lynworth and Priors 4.3 The strategy proposes a vision and six policy themes for partners to work collectively on; • Tackling worklessness and supporting weaker economies • reducing crime and disorder, and the fear of crime, in our communities • Improving education and skills • Reducing health inequalities • Tackling poor housing and increasing the provision of affordable housing • Improve and protect the natural and built environment 4.4 For each of the policy themes, a number of outcomes have been identified which relate back to national guidance on public service agreements. Further work is needed to define local targets associated with these outcome areas. (see below) 4.5 The draft strategy is due to go out to wider consultation in the new year, but this may be delayed pending the findings of the review proposed in this paper. 4.6 Now that the CSP has thrown its full weight behind the regeneration agenda, there is a exciting opportunity to put our regeneration activities on a much a more firmer footing and
  3. 3. to create a transparent framework that will support collaborative working. Through the proposals set out in this paper, we want to get to a point where partners are clear about: • the importance of regeneration to supporting the well-being of the whole town • what the regeneration priorities are • the level of input they are making in the regeneration areas and the outcomes this has • where the gaps are in existing service provision • how they can work together to fill these gaps and what outcomes this will have • whether or not interventions have been successful or not 4.7 Ultimately, this is about mainstreaming - encouraging existing services to think of how they are funded and how services are distributed and how this should be changed to reflect the needs of deprived communities. So instead of creating extra streams of funding that will eventually dry up, it is actually about making service areas take ownership of how they approach sustainable service delivery 5 Proposals - what we need to do Identify existing patterns of service delivery in • What are the inputs made by key partners the regeneration areas to produce a baseline under the six policy themes of the picture of intervention regeneration strategy? • Where are the gaps? • What information is there direct from users in the community about service delivery? Identify coincidences of interest where • Could service delivery be improved through partners can work together to improve better linkages across service areas and outcomes across organisations? • Could service delivery be improved by more focused targeting on priority groups? • Could service delivery be improved by more focused targeting on particular places? Establish performance management From the above: framework for regeneration to demonstrate the • Evolve and refine the draft strategy to added value of the CSP in regeneration provide a framework for delivery activities • Preparation of delivery framework for the three regeneration areas identifying contributions to be made by individual partners • Agreement on how actions are to be resourced • Agreement on outputs and outcomes to measure success • Plans for monitoring and evaluation against baseline figures
  4. 4. 6 Key partners Cheltenham Borough Council Green environment Community services Environmental maintenance Integrated transport Neighbourhood Regeneration Health and wellbeing Housing benefit Council tax benefit Economic development Cheltenham Borough Homes Housing repairs Investment programme Cheltenham and Tewkesbury Primary Care Trust Gloucestershire Partnership Trust Social Services Young people Older people Youth and Community Local Education Authority Early years education Pre-16 education Police Sure Start Cultural sector Community and voluntary sector Neighbourhood Projects Job Centre Plus Learning and Skills Council RSLs
  5. 5. 7 Regeneration outcomes as set out in the draft regeneration strategy Priority outcomes Local Targets Tackling Increase the employment rates of disadvantaged areas and groups, worklessness taking account of the economic cycle - lone parents, ethnic and supporting minorities, people aged 50 and over, and those with the lowest weaker qualifications economies Increase the employment rate of people with disabilities taking account of the economic cycle, and significantly reduce the difference between their employment rate and the overall rate. Work to improve the rights of disabled people and to remove barriers to their participation in society. Reducing crime Reduce crime and fear of crime by measuring: and disorder, • vehicle crime and the fear of • domestic burglary crime, in our • robbery communities Increase the participation in problem drug users in drug treatment programmes and increase year on year the proportion of users successfully sustaining or completing treatment programmes Improving Reduce school truancies by 10% compared to 2002, sustain the new education and lower level, and improve overall attendance levels thereafter skills Raise standards in schools and colleges so that the proportion of those aged 16 who get qualifications equivalent to 5 GCSE's at grades A* to C increases each year on average, and in all schools at least 20% of pupils achieve this standard by 2004, rising to 25% by 2006 Improve the life chances for children, including by: • improving the level of education, training and employment outcomes for care leavers aged 19, so that levels for this group are at least 75% of those achieved by all young people in the same areas, and at least 15% of children in care attain five good GCSE's. • narrowing the gap between the proportion of children in care and their peers who are convicted or cautioned • reducing the under 18 conception rate by 50% by 2010. Reducing health • By 2010 reduce inequalities in health outcomes by 10% as inequalities measured by infant mortality and life expectancy at birth • Improve the quality of life and independence of older people so that they can live at home wherever possible, by increasing the number of those supported intensively to live at home as a proportion of the total being supported by Social Services at home or in residential care Tackling poor Bring all social housing and the majority of private housing currently housing and occupied by vulnerable households into decent condition by 2010 increasing the with most of this improvement taking place in community provision of regeneration areas. affordable
  6. 6. housing Improve and Improve air quality in the most deprived areas by meeting targets for protect the carbon monoxide, lead, nitrogen dioxide, particles, sulphur dioxide, natural and built benzene and 1-3 butadiene. environment Increase the recycling and composting of household waste Reduce fuel poverty among vulnerable households by improving the energy efficiency of homes Reduce the incidents of abandoned vehicles and fly-tipping in the community regeneration areas.