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Digital Transformation Trends and Strategies

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Heightened customer expectations, new digital realities, more disruptive competitors and new models and ecosystems are upon us. Manufacturers must transform their execution and go-to-market models to succeed in the new digital world. But how do they fare? Content is based on a global 2018 Digital Transformation Survey, sponsored by Jabil.

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Digital Transformation Trends and Strategies

  1. 1. MANUFACTURERS MUST TRANSFORM THEIR EXECUTION AND GO-TO-MARKET MODELS TO SUCCEED IN THE NEW DIGITAL WORLD. BUT HOW DO THEY FARE? TRENDS DIGITAL CONTENT BASED ON A JABIL-SPONSORED GLOBAL 2018 DIGITAL TRANSFORMATION SURVEY TAKEN BY OVER 300 MANUFACTURING PROFESSIONALS ACROSS MULTIPLE INDUSTRIES. 94% EXPECT THE RATE OF DIGITAL TRANSFORMATION TO ACCELERATE. 89%ARE IN THE PROCESS OF THEIR DIGITAL TRANSFORMATION DIGITAL TRANSFORMATION GAINS EXECUTIVE VISIBILITY MORE COMPANY BOARDS ARE AWARE AND SUPPORTIVE OF A DIGITAL TRANSFORMATION TODAY COMPARED TO 2016.62% COMPANIES ARE MAKING SIGNIFICANT INVESTMENTS AS PART OF THEIR DIGITAL TRANSFORMATION JOURNEY: 0 20 40 60 80 100 Internal and Partner Ecosystems Customer and Production Innovation New Digital Business Models Significant Investments 54% 40% 31% 45% 54% 57% 1% 6% 12% Minor Investments No Investments THE BENEFITS OF THE DIGITAL TRANSFORMATION AREN'T FAR OFF: 1 2 10YEARS 41% EXPECT MATERIAL IMPACT FROM THE DIGITAL TRANSFORMATION WITHIN THE YEAR 83% EXPECT MAXIMUM BENEFIT TO COME IN 2-10 YEARS SINCE 2016, THESE CHALLENGES HAVE BECOME TOUGHER MISMATCH OF CAPABILITIES AND EXISTING TOOLSETS LIMITED BUDGETS LACK OF DIGITIZATION EXPERTISE EASIER EMPLOYEE PUSHBACK ON CHANGES HANDLING ORGANIZATIONAL STRUCTURE ISSUES UNITY IN DIGITIZATION PROJECTS FIND CULTURAL AND ORGANIZATIONAL CHANGES HARDER TO NAVIGATE THAN TECHNOLOGY CHANGES 74% STILL 3 IN 4 REPORT THAT INFRASTRUCTURE LIMITATIONS IMPACT THEIR DIGITAL TRANSFORMATION JOURNEY. 4 IN 5 PLAN TO TRANSFORM THEIR FACTORIES AS PART OF THEIR INITIATIVES. MINOR IMPACT CRITICAL IMPACT SIGNIFICANT IMPACT 27% “WE HAD TO FIGURE IT OUT, BUT WE MANAGED WITHOUT MUCH HASSLE” 15% “WE HAVE NOT BEEN ABLE TO DO SIGNIFICANT PORTIONS OF OUR PLANS BECAUSE OUR INFRASTRUCTURE DOESN'T SUPPORT IT” 58% “WE HAVE HAD TO DELAY OUR PLANS BECAUSE OF INFRASTRUCTURE ISSUES” INFRASTRUCTURE ISSUES CAUSE SIGNIFICANT IMPACT ON THE JOURNEY: 88% BELIEVE THEIR OWN CAPABILITIES NEED TO EVOLVE 12% BELIEVE TECHNOLOGY NEEDS TO EVOLVE WHAT NEEDS TO CHANGE TO SOLVE INFRASTRUCTURE ISSUES? INTERNET OF THINGS SOLUTIONS ARE MOVING FORWARD AGGRESSIVELY: 53% DON'T CURRENTLY OFFER ANY, BUT PLAN TO 35% ARE ACTIVELY SHIPPING THEIR SOLUTIONS 11% ARE EVALUATING THEIR OPTIONS COMPANY SIZE – NUMBER OF EMPLOYEES MORE THAN 1,000 – 29% 1,000-5,000 – 43% MORE THAN 5,000 – 28% JOB LEVEL 24% EXECUTIVE 43% TEAM MANAGER 33% SENIOR INDIVIDUAL CONTRIBUTOR SOURCE WWW.JABIL.COM/BLOG JABIL © 2018 ALL RIGHTS RESERVED. HEIGHTENED CUSTOMER EXPECTATIONS, NEW DIGITAL REALITIES, MORE DISRUPTIVE COMPETITORS AND NEW MODELS AND ECOSYSTEMS ARE UPON US. CHALLENGES PERSIST IN THE DIGITAL TRANSFORMATION JOURNEY TECHNOLOGY AND INFRASTRUCTURE ISSUES REMAIN SURVEY DEMOGRAPHICS ROLE 44% IT OR TECHNOLOGY 29% MANUFACTURING OPERATIONS OR LOGISTICS 21% GENERAL BUSINESS EXECUTIVE 6% OTHER

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