Copyright © OpenText Corporation. All rights reserved.Information ExchangeMessaging Services OverviewJaap-Jan PeppingRegio...
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Enterprise Information Management3SalesMarketingR&DFinanceHRManufacturingLogisticsLegalCustomers PartnersSuppliers Governm...
Information Exchange4SalesMarketingR&DFinanceHRManufacturingLogisticsLegalCustomers PartnersSuppliers GovernmentEnterprise...
IX within the EnterpriseFragmented• Multiple Systems, Vendorsand Solutions• You are the integrator• Disconnected experienc...
External Pressure on IX practices6GlobalBusinessDemandRegulatoryPressureSecurityRisksMobileBYODCloud
Internal External Recurring External Frequent External Ad-hocVolume Velocity Risk CostThe Enterprise Business Problem with...
Internal External Recurring External Frequent External Ad-hocCost Velocity Risk VolumeOpenText Information Exchange8Reduce...
Evolution of Information Exchange99Pre-DigitalAnalog communications• Fax Machines• Telex• CourierWeakness• Slow• Cumbersom...
10In the CloudOn-PremisesAny Information Any FormatAny DeviceInformation Exchange Vision
EDI & Notification ServicesSecureMessaging andFile TransferFax Solutions11Information Exchange OfferingRightFaxRightFaxCon...
The leader in Enterprise InformationManagement Solutions12Fax SolutionsSecure Messaging andCollaborationB2B Services
Business Benefits13Reduce Risk• Protect content in transit• Secure intellectual property• Guarantee information integrity•...
Next Step Information Exchange audit with our Solutions Specialists Identify Information Exchange Processes Establish C...
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Thank youSign up for a free SecureIX Trialtodaywww.opentextsecureix.com16
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Open text Information Exchange

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Here is our vision for Information Exchange. It explains where we are driving our Information Exchange offering. In a nutshell: being able to exchange any information, on any device regardless of the format

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  • Let’s talk about the landscape that organizations are dealing with when it comes to Information Exchange todayGlobal Business Demand: 3 statistics describing different realities but all giving an idea of the growing volumes of information exchange:E-mail: Radicati Group predicts that by 2015, there will be more than 1B corporate e-mail accounts (from 850M today) – At the same time, average number of e-mails per day per person will grow from 100 to 125Network Traffic: A Cisco studies, shows that the current network traffic worldwide is of 6,000 Petabytes per month – It will triple by 2016EDI usage: Finally, the US Census (statistics office), showed that 73% of US manufacturer sales, 72% of US wholesale sales and 97% of Medicare claims are done over EDI. These represent growth of 14%, 12% and 36% YoY respectivelyRegulatory Pressure: a significant number of key regulations have a direct impact on the way organizations exchange information – Most of these regulations come from governments, but some of them come from the private sector – All of them carry hefty fines which can range in multi-million dollars and dozens of years in jaili. Healthcare: HIPAA – Protection of patient private informationii. Retail or Financial: PCI-DSS – Payment Card Industry, Data Security Standard - Protection of credit card holder personal informationiii. Financial: GLB - Gramm–Leach–Bliley Act – Privacy of customersiv. For a complete list, go here: http://en.wikipedia.org/wiki/Information_security#Laws_and_regulationsSecurity Risks and Business Agility:According to the results of a recent IDG Research survey, survey of large-organization CIOs, the top two concerns and areas of budget spend for the business are: a) Ensuring information security across both internal and external processes and participants; and b) Making sure that the systems that capture, manage, and exchange business information are available at all times.According to the site privacyrights.org which indexes all the security breaches and identity thefts that have happened in the US since 2005, there has been more than 600 Billion records breached or stolen over the past 8 years. What this means, is that for each person on earth, there is a strong likelihood that our information have been stolen at least 1 time, and more likely 100 times each on average !!!!Eventually it all comes down to increasing costs and risks for an organization. Forrester estimates that in case of a security breach, a company will pay between $50 to $297 per record that has been stolen. Imagine what that number is if 1000 records get stolen. What about 1 million ? What about TJMax, who had 10 million records stolen?Mobile:when Steve Jobs unveiled the iPad to the world, he famously coined the expression: “the post PC era”. Since then, Apple sold more tablets in the last quarter of 2011 than PCs were sold in the world for the same period. In the 3rd quarter of 2012, PC Sales dropped by 8.6%. Windows 8 has been received with mixed interest by the market, worldwide shipments of processors have declined by 9% while ARM processors shipments have been rising, Dell has gone private to fix his business model, most PC vendors are backing out of the intelUltrabook initiative … We are in a post-PC era, and it belongs to mobile devices, cell phones and tablets.BYOD: Bring your Own Device – By 2015, there will be 15 Billion network connected devices according to Cisco Systems. That means more than 2 per every person on the planet. 75% of companies allow BYOD (Aberdeen). Biggest opportunity of BYOD: increase productivity and more cost effective to the enterprise. Biggest concern: securityOf course the single biggest disruptive trend in the IT landscape for the past years has been the rapid rise of Cloud ComputingThe cloud was the result of a simple and logical observation: maintaining an IT infrastructure is very expensive, and most organization under-utilize their infrastructure. Microsoft has an interesting study that says that 70% of IT budget is spent maintaining data center operations. Yet, 85% of datacenter capacity is idle on averageTherefore, the Cloud stands as the obvious solution to that problem. By moving their on-premises infrastructure to a cloud-based infrastructure, organizations gain a number of significant benefits:Simplified IT management processDecreased IT performance challengesReduced Cost of infrastructureAlleviate pressure on internal resourcesImproved end-user experienceThe net result: increased business agility while enabling a more flexible and elastic view of IT services
  • Here is our vision for Information Exchange. It explains where we are driving our Information Exchange offering. In a nutshell: being able to exchange any information, on any device regardless of the formatYou can look at this vision from 2 different, yet complimentary anglesFirst angle is from the end-user standpoint. We want to enable enterprise users, no matter where they are, to send and receive information to anyone regardless of the format. To give you an idea of how we are already fulfilling some of this vision, we allow you to receive a fax that will automatically be transformed into an e-mail and delivered to the device of your choice. Now imagine we extend this to a lot more communication methods, a lot more type of information and allow you with a global address book to exchange messages securely and quickly with anyone, no matter where they are located and no matter what device they are on. That’s our vision at the end-user level.The second angle from which you can look at our vision is from the B2B standpoint. Businesses today are struggling to exchange information with one another. Many reasons for that: formats are different, capabilities are different, requirements are different … We want to extend our any to any vision to the world of B2B services. Giving you the services that will empower your business to communicate and exchange information with other businesses, no matter the format, the type of information or the device. The way this vision is coming through life, is through a set of B2B managed services and B2B integration services that are tailored and customized for specific use cases of information exchange. Services such as insurance claim management processing, or invoice processing for example.
  • Most organizations have been relying on point solutions to build their Information Exchange platform. As you can see, there is a variety of vendors in that space, each offering one or several solutions to tackle a specific information exchange issue. Problem with this approach, is that companies end up with a collection of vendors and solutions. We call that Information Exchange fragmentation. The result: solutions are not integrated resulting in an increasing total cost of ownership while it reduces user adoption and increases learning curve. OpenText offers an integrated information exchange platform that addresses every aspect of the Information Exchange needs, from Fax and EDI to Managed File Transfer, Notifications or Integrated Secure Messaging. Obviously this approach offers sizable benefits for any organization: reduced cost of ownership, ability to deal with a single vendor, integrated solutions, seamless user experience ….
  • Besides Integration however, our Information Exchange solutions have also been designed to drive 4 specific types of benefits for our customers.First is the ability to accelerate their information exchange processes whether it is by offering better performances, or a simplified user interface, or even an easier way to plug into their existing information system. Our objective is to increase our customer’s productivity, improve their processes while helping them manage efficiently and securely growing volumes of information.Security is a critical factor when exchanging information. That is why OpenText offers state of the art security in all of our solutions: strong encryption, FIPS 140-2 validated cryptographic modules, robust authentication and data integrity mechanisms. This help ensures that we protect your intellectual property and secure information while in transit.When it comes to compliance, OpenText Information Exchange solutions help organizations stay compliant with government and industry regulations. We provide audit trails which allow complete traceability of information exchange operations in addition to more industry specific mechanism depending on the regulation requirements.The last things I would like to highlight is how we help organizations grow and extend their business networks. All of our solutions are designed to easily onboard 3rd parties such as partners, vendors, customers and give your organization the ability to exchange more information with more parties regardless of the format, the device or the location.
  • I would like to close this presentation by thanking you for your time and allowing me to give you an introduction to Information Exchange. I suggest that as a next step we open a dialog on your Information Exchange challenges and needs. Our teams of experts can help you assess your information exchange landscape, determine your needs and look at how your current systems could be improved. We would be happy to contribute to your information exchange strategy from determining the strategic goals to helping you build an ROI model for Information Exchange solutions. We already have quite a number of customers and partners who have taken that path, and we would be extremely happy to take you through it and offer you the same success in the field of Information Exchange that they enjoy today.
  • Open text Information Exchange

    1. 1. Copyright © OpenText Corporation. All rights reserved.Information ExchangeMessaging Services OverviewJaap-Jan PeppingRegional Manager Continental Europe– InformationExchangeMay 9th 2013
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    3. 3. Enterprise Information Management3SalesMarketingR&DFinanceHRManufacturingLogisticsLegalCustomers PartnersSuppliers Government010110101110Data Structured UnstructuredContracts POs ReportsPDF Files Word Docs PresentationsAll KindAll PurposeAll FormatEnterprise Content ManagementGoverning the Power of InformationBusiness Process ManagementAccelerating the Power of InformationCustomer Experience ManagementExperiencing the Power of InformationInformation ExchangeExtending the Power of InformationDiscoveryDiscovering the Power of InformationEnterprise Eco-SystemEnterpriseEIM
    4. 4. Information Exchange4SalesMarketingR&DFinanceHRManufacturingLogisticsLegalCustomers PartnersSuppliers GovernmentEnterprise Eco-SystemEnterpriseProximity -+Volume+-InternalExternalRecurringExternalFrequentExternalAd-HocProcess CentricInformation is beingexchanged betweeninformation systemsboth inside andoutside of thedatacenter.People CentricInformation is beingexchanged withpeople both insideand outside theorganization.B2B CentricInformation is beingexchanged withtrading partners usingindustry standardsformat.
    5. 5. IX within the EnterpriseFragmented• Multiple Systems, Vendorsand Solutions• You are the integrator• Disconnected experienceand capabilities• Atomic approachUnmanaged• Manual, paper based,resource intensive, people-driven• Absence of security andcompliance policy• Lack of best practicesExpensive• Raising transaction cost• Decreased productivity• No scalability• In-house infrastructure• Cost of SLA & businesscontinuity5
    6. 6. External Pressure on IX practices6GlobalBusinessDemandRegulatoryPressureSecurityRisksMobileBYODCloud
    7. 7. Internal External Recurring External Frequent External Ad-hocVolume Velocity Risk CostThe Enterprise Business Problem with IX7IX Bliss IX Hell Clearly defined processes Integrated automatedinformation chain Controlled cost oftransactions Ad-hoc or absence ofprocesses Reliance on human andmanual operations Out of control transaction cost
    8. 8. Internal External Recurring External Frequent External Ad-hocCost Velocity Risk VolumeOpenText Information Exchange8ReduceRiskDecreaseCostsIncreaseVelocityEnterprise IX
    9. 9. Evolution of Information Exchange99Pre-DigitalAnalog communications• Fax Machines• Telex• CourierWeakness• Slow• Cumbersome• Inefficient• Error Prone• Not always real-timeElectronicCommunicationsProtocol-basedcommunication software• FTP• Email• HTTP• AS1, AS2Weakness• Not Secure• Not user-friendly• Highly technical• Require custom integrationPoint SolutionsSingle-Purpose:• Fax Server• EDI• File Transfer• NotificationsWeakness• Point solutions – Nointegration with one another• Expensive• High MaintenanceInfrastructureEnterpriseInformationExchangeIntegrated any-to-any IX• Messaging Services• Access Services• Capture Services• B2B Cloud ServicesBenefits• Fast, Efficient and Secure• Outsourced infrastructure• Auditable• Regulatory Compliance• Cost Effective1900 1960 1990 2010 Future
    10. 10. 10In the CloudOn-PremisesAny Information Any FormatAny DeviceInformation Exchange Vision
    11. 11. EDI & Notification ServicesSecureMessaging andFile TransferFax Solutions11Information Exchange OfferingRightFaxRightFaxConnectEasyLinkFax2MailEasyLinkProductionFaxRightFaxExpressEasyLinkBroadcastFaxSecureIXManaged File TransferEasyLink EDI VANEasyLinkEDIManagedServicesEasyLinkWeb EDIEasyLinkEDIServiceBureauEasyLinkNotificationServicesSMSVoiceE-mailFaxOn PremisesIn The Cloud
    12. 12. The leader in Enterprise InformationManagement Solutions12Fax SolutionsSecure Messaging andCollaborationB2B Services
    13. 13. Business Benefits13Reduce Risk• Protect content in transit• Secure intellectual property• Guarantee information integrity• Follow regulatory policies• Provide audit trail• Improve eDiscovery defensibilityIncrease Velocity• Integrate Information Exchange atthe heart of your business processand applications• Exchange any information withanyone on any device• Get the right information to theright person quickly• Expand your IX ChannelsDecrease Cost• Reduce transaction cost• Increase user productivity• Leverage the power of the Cloud• Achieve elasticity, scalability andavailability• Manage growing volumes ofinformation
    14. 14. Next Step Information Exchange audit with our Solutions Specialists Identify Information Exchange Processes Establish Compliance Requirements Determine Business Needs Build your Information Exchange Strategy Critical Path Time table ROI Model Join 36,000 customers and 1,100 partners who havealready invested in this journey14
    15. 15. 15
    16. 16. Thank youSign up for a free SecureIX Trialtodaywww.opentextsecureix.com16

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