Hello everyone. I’m going to start by talking about some of the findings from some interviews we did it May. This will give some context to the rest of the webinar.
As many of you will have seen, we sent out an invitation to various mailing lists in May to take part in interviews. We wanted to find out how colleges are currently showing value and impact of e-resources through use of data. We had 11 people come forward and interviewed 8, so we had a good response to this.
I am not going to go through all the findings in detail, but I’ll briefly highlight the points most relevant to JUSP.
The first thing we wanted to confirmed was: is there any interest or demand in showing value and impact of e-resources? What are the drivers and barriers?
One of our main observations from the interviews was that it was a really mixed picture across institutions and individuals. For example, some had to report to senior management, others had no internal push or struggled to get an interest from higher up.
However, all considered showing value and impact to be important. But as many of you will relate to there are lots of other demands and sometimes it was different to make time to devote to anayalising data
These factors could be both drivers and barriers depending on the situation and no applicable to all. [speak to each point]
There was lots of interest in finding out what other colleges were doing. And another thing that come out strongly, was a demand for practical guidance, direction, and support.
The next thing we wanted to find out was what colleges are doing now.
Now, we did see some common themes across the board here.
Data was collected via publisher portals or received by email, and then saved in a single central location. This was carried out monthly.
When it comes to make renewal or purchasing decisions, these were driven by:
Cost and affordability obviously
Recommendations or requirements form teaching staff
Subject area and fit with curriculum were important
And actual or expected use also factored
One other observation was that most of those we spoke to liked to be pushed information, for example by email. This is interesting for us, and it opposite to the trend in higher education, where the they usually prefer to pull data
A follow up question was: are they happy with these workflows?
The final thing I want to pick up on, and this is the key one for us: do JUSP and COUNTER meet FE needs?
Hilary will speak more about JUSP next, and I’ll explain more about COUNTER later, but for now talk through this to give context to the webinar.
[go through points]
So we are looking at where we can make improvements to JUSP, but in the short term this webinar is one way for us to help you get the most of out of JUSP right now.
And with that, I’ll hand over to Hilary
JUSP is a service that collects journal, book, database, and platform usage report on behalf of Jisc members and pulls it all together.
We support librarians and learning resource centre managers through being a single point of access to view usage data from a range of publishers and suppliers
Began in 2010 and stood for Journal Usage Statistics Portal
We work with COUNTER compliant data; this means that it is providing the data in the right format that we can use
We collect and aggregate the data and to produce reports to help you in reporting and analysing
As a single reference source we can help reduce the effort of data collection
We can assist in the management of e-resources
We currently have over 100 FE participants
Collects data to allow you to do regular reporting, as well as querying of reports at any time
Helps inform decision making, whether that is looking at renewals, substitutions, or cancellations
By assisting in understanding e-resource usage, it helps with evaluation, whether that is in selecting packages or individual purchases
It can also help with value and impact both of the library or resource centre itself as well as making effective use of staff time
We cannot provide cost information This could be different for each institution and we have no way of knowing if you are paying for something as part of a package or individually
We cannot collect data for non-COUNTER compliant publishers This is to make sure the data we have is all to the same standard
We do not collect subject or curriculum information. This isn’t something that is available through COUNTER and we would need to collect this information from a different source
We cannot tell you who is viewing the data This is something you would have to get from another service such as OpenAthens. What we can tell you, that they can’t, is what exact data is being viewed and in what ways
Before Hilary dives into showing you JUSP and the reports, I want to introduce and hopefully demystifying some jargon, as I know this is a particular barrier.
COUNTER is a standard for measuring and presenting usage data. It enables JUSP to work with data at scale.
Needs to work across suppliers – terms need to apply do different situations and platforms. COUNTER needs clearly defined terms – lots of technical stuff
It also has lots of flexibility to cover range of use cases – but means it is quite complex.
However, you don’t need to know the detail to use the reports. I’m just going to walk you through a few key terms you need to know to get started with JUSP and COUNTER. Everything else you can ignore unless you are interested in finding out more.
I am just going to give you a little bit of background about JUSP and then a demonstration of how it works.
(Laura, FYI, I will be showing:
Home page of portal and quick overview of 'supplier status' tab and the 2 'Your data' tabs
Individual Title report
All Titles report
Top Titles report
Compare your institution
Trends for Jisc band or peer group
Point out the 'Support' area
Still in early planning stages
Exploring email delivery of reports
Thinking about alternative presentations of the website and data