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"The performance begins long before the show starts"-a presentation for Globe Theatre
A presentation I did for the amazing crowd at Globe Theatre, they were awesome!! A lot of chocolate and lottery tickets given away (that means they were asking lots of questions).
To sum up the five points of customer service:
2. Use reciprocity
3. It’s always the little things
4. No one loves a company
5. Create ‘wow’ moments
Have you made someone feel awesome today?