Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
THE COACH APPROACH:
Helping Your Customers
G.R.O.W. into Success
Workshop Facilitators
Maxine Suka | Program Director, San Diego, CA
Samuel Garcia | Workshop Facilitator, San Diego, CA
Jo...
Who We Are….
 History
 Scope of
Service
 Current
Contracts
The potential of the average person is
like a huge ocean unsailed, a new
continent unexplored, a world of
possibilities wa...
BE THE BRIDGE
The Coach Approach…
MOBILIZES
EMPOWERS
ADDS FOCUS
STRATEGIZES
INSPIRES SELF-MOTIVATION
CHALLENGES
Coaching helps define the PATH…
Potential
Attained
Through
Hard Work
Let’s Define Coaching
Help to identify the skills and
capabilities that are within the person,
and empower them to use the...
THE ONE THING COACHES
CAN’T DO…
Maximize Motivation
The process that initiates, guides and
maintains goal-oriented behaviors
Motivation that is driven by an interest or
enjoyment in the task itself, and exists
within the individual rather than rel...
Motivation that
comes from
outside the
individual.
Common
extrinsic
motivations are
rewards like
money, and
grades, coerci...
So What...?
Effective coaches understand and
utilize the science of motivation to help
their clients achieve lasting resul...
The Question Is…
Introducing…
Set OALS
Goals
must be
SMART
Set OALS
Specific
Measurable
Attainable
Relevant
Time-Bound
Coaching Questions
What are you trying to accomplish?
What does success look like for you?
What are your goals…how would p...
Examine Current eality
Coaching Questions
What steps have you already taken?
Describe the difference between where you
are now and where you want...
Identify bstacles and ptions
Coaching Questions
What obstacles are in your way?
What do you need to start/stop doing to
accomplish your goals?
What els...
Establish the ill
Success isn’t
how far you
gone but the
distance
traveled from
where you
started
Proverb
Coaching Questions
So what will you do now and when?
What else will you do?
What could stop you moving forward?
And what w...
Let’s Recap…
Set Goals
Examine Current Reality
Identify Obstacles and Options
Establish the Will
www.kra.com
The Coach Approach: Help Your Customers G.R.O.W into Success
The Coach Approach: Help Your Customers G.R.O.W into Success
Upcoming SlideShare
Loading in …5
×

The Coach Approach: Help Your Customers G.R.O.W into Success

311 views

Published on

Workshop Presented at the National Association of Workforce Development Professional Annual Conference in Denver, CO this year.

“When we are no longer able to change a situation, we are challenged to change ourselves.”
Viktor Frankl

We often find ourselves working with customers that are in situations that they cannot change. It is our job, therefore, to help them become self-motivated to make the necessary changes to see lasting results. In this career-impacting workshop you will learn about new breakthroughs in the science of motivation as well the G.R.O.W. coaching model.

  • Be the first to comment

  • Be the first to like this

The Coach Approach: Help Your Customers G.R.O.W into Success

  1. 1. THE COACH APPROACH: Helping Your Customers G.R.O.W. into Success
  2. 2. Workshop Facilitators Maxine Suka | Program Director, San Diego, CA Samuel Garcia | Workshop Facilitator, San Diego, CA Joseph L. Seymour | Presentation Designer
  3. 3. Who We Are….  History  Scope of Service  Current Contracts
  4. 4. The potential of the average person is like a huge ocean unsailed, a new continent unexplored, a world of possibilities waiting to be released and channeled toward some great good. Brain Tracy
  5. 5. BE THE BRIDGE
  6. 6. The Coach Approach… MOBILIZES EMPOWERS ADDS FOCUS STRATEGIZES INSPIRES SELF-MOTIVATION CHALLENGES
  7. 7. Coaching helps define the PATH… Potential Attained Through Hard Work
  8. 8. Let’s Define Coaching Help to identify the skills and capabilities that are within the person, and empower them to use them to the best of their ability-and by that increasing the independence within the individual, and reducing reliance. COACHES…
  9. 9. THE ONE THING COACHES CAN’T DO…
  10. 10. Maximize Motivation The process that initiates, guides and maintains goal-oriented behaviors
  11. 11. Motivation that is driven by an interest or enjoyment in the task itself, and exists within the individual rather than relying on any external pressure Intrinsic Motivation
  12. 12. Motivation that comes from outside the individual. Common extrinsic motivations are rewards like money, and grades, coercion and threat of punishment.
  13. 13. So What...? Effective coaches understand and utilize the science of motivation to help their clients achieve lasting results
  14. 14. The Question Is…
  15. 15. Introducing…
  16. 16. Set OALS Goals must be SMART
  17. 17. Set OALS Specific Measurable Attainable Relevant Time-Bound
  18. 18. Coaching Questions What are you trying to accomplish? What does success look like for you? What are your goals…how would prioritize them? How long do you think it will take to accomplish your goal? How equipped are you to accomplish your goal?
  19. 19. Examine Current eality
  20. 20. Coaching Questions What steps have you already taken? Describe the difference between where you are now and where you want to be… What is happening right now? What is your current strategy? What would you change about your current situation?
  21. 21. Identify bstacles and ptions
  22. 22. Coaching Questions What obstacles are in your way? What do you need to start/stop doing to accomplish your goals? What else could you do? What are some alternate options? What help do you need addressing your obstacles? What can I do to help?
  23. 23. Establish the ill Success isn’t how far you gone but the distance traveled from where you started Proverb
  24. 24. Coaching Questions So what will you do now and when? What else will you do? What could stop you moving forward? And what will you do about it? How will you keep yourself motivated? What can I do to help?
  25. 25. Let’s Recap… Set Goals Examine Current Reality Identify Obstacles and Options Establish the Will
  26. 26. www.kra.com

×