Millennials prefer direct modes of contact with sources they use in making career decisions.
1%
43%
THE CHALLENGE OF
FACILITIES MANAGEMENT: WHAT MILLENNIALS KNOW
STUDENTS ARE UNAWARE OF CAREERS IN FM
45%
29%
18%
14%
9%
20%
3%
FM: HOW TO RECRUIT MILLENIALS
What are the students surveyed studying?
Older millennials are more
likely to know about FM:
Men are also more likely
to know about FM:
What types of roles do today’s students
see themselves in following graduation?
Today’s facilities management workforce is aging, creating a talent gap. Companies
are at risk because of the difficulties in recruiting and attracting millennials. JLL
commissioned an independent study in March, 2014, asking over 200 students
about FM as a career. Here’s what we learned.
INTEGRATED FACILITIES MANAGEMENT
ATTRACTING MILLENNIALS TO
FM
SOURCE
Based on an independent March 2014 study
of 207 North American post-secondary students
and professionals born between 1980 and 1998.
76%
60%
59%
Most useful sources for choosing a career, according to millennials
Self-performers lack the resources to recruit FM talent:
to learn more about the talent gap and millennial
awareness of facilities management careers.
Just
Vs.
think they
will enter
a career in
facilities
management!
Science, engineering, or math
Business or accounting
Architecture or building science
53%
22%
14%
6%
4%
Scientist, technologist, engineer, mathematician
Business management, accounting audit
Government (including defense)
Building science/architect
Project/construction management
}}
VISIT }}
67% 25%
of those who are
30-34 years old
of students
who are 21-24
Vs.
56% 30%
of men
Among students who have heard of FM,
few knew what the job actually entails
have heard of facilities management
didn’t specify or just left the
question blank
mentioned they believed FM
involves “managing facilities”
or a general “managing” role
mentioned daily operations
or upkeep of a facility
mentioned building or
facilities maintenance
Campus
recruiting
Internships
of women
Internships
Friends and Family
Talks from industry professionals
44%
49%
57%
Company website or brochure
Career centers
Online sources
Vs.
Social media
recruiting
www.us.jll.com/fm-millennials
Skills learned from the science, technology, engineering, and math fields support increasingly
technology-driven facilities management (FM) roles, but despite a wide-open job pipeline, few qualified
students envision a career in FM after they graduate. Companies are being exposed to risk as a result.