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Villains united

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My imagined reasons why United Airlines cancelled my flight a day and a half before the plane departed because "pre-flight" checks identified a mechanical issue.

Published in: Travel, Business
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Villains united

  1. 1. Villains UnitedNot a dating agency for criminals or even a jail football team – ratherwhat I graphically imagined United Airlines thinking was behind them cancelling my flight. A Flight (not) 1
  2. 2. A Graphic FantasyA graphic fantasy about what I imagine led to United Airlines cancelling my flight from Chicago to London a day and a half before I was due to fly using the excuse that a pre-flight check identified a mechanical issue that caused it to be taken out of service.Disclaimer This graphic fantasy is purely fictional. I do not know or understand the thinking behind United Airlines actions (and doubt if anyone could). A Flight (not) 2
  3. 3. A Flight (not) 3
  4. 4. The cancellation E-mail – note the time (13:23) is London time –Chicago time is 08:23 – 37 hours 37 minutes before the scheduleddeparture - 22:00 hrs (10pm) 18th March. A Flight (not) 4
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  9. 9. 30 + minutes on hold March 18th A Flight (not) 9
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  11. 11. Has anyone ever seen a supervisor? A Flight (not) 11
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  13. 13. No response between the two emails. So many complaintsto deal with (even if United wanted to)? A Flight (not) 13
  14. 14. Letter March 18th – no reply! A Flight (not) 14
  15. 15. When I managed to get a responseto my complaints. United’s eventual explanation was even more imaginative and bizarre than my graphic story. A Flight (not) 15
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  19. 19. The "explanation" - "during pre-flight checks" - a day and a half beforehand??!!!! A Flight (not) 19
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  23. 23. The PrequelAll good fantasies and fairy stories should have a prequel and this is mine – about the flight from the UK to the USA.A flight that was 1/3rd full. A Flight (not) 23
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  29. 29. The MoralAll fairy stories need to have a moral – especially United’s fairy stories. AVOID FLYING UNITED A Flight (not) 29

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