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UCISA digital capabilities survey

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November 2018

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UCISA digital capabilities survey

  1. 1. UCISA Digital Capabilities Survey Gillian Fielding, UCISA Digital Capabilities Survey Project Lead Associate Lecturer, University of Salford Slides on Slideshare Survey: www.ucisa.ac.uk/digcap g_fielding | g.fielding103@salford.ac.uk #digitalcapability
  2. 2. Overview UCISA Digital Capabilities Survey What is the Survey How it has been used How you could get involved
  3. 3. What is the Survey?
  4. 4. Survey background UCISA Digital Capabilities Survey Inspired by and complements the UCISA TEL Survey We believe in the C21st Digital Revolution Promotes digital capabilities Allows benchmarking Identify sector developments/trends
  5. 5. Survey background UCISA Digital Capabilities Survey Longitudinal surveys: 2014, 2017 and 2019 Six sections (2017): Context | Strategy | Delivery, Implementation and Practice | Accessibility for all | Looking to the Future | Concluding remarks Wide consultation: You/institutions | JISC | UCISA Groups | Society of College, National and University Libraries, SCONUL | CILIP | Association of Director of Estates (AUDE) | Universities Human Resources | Heads of eLearning (HeLF) | Association of Learning Technologist (ALT) | Staff and Educational Developers Association, (SEDA) | Higher Education Academy | Association of Graduate Careers Advisory Services, (AGCAS) | Higher Education Funding Council for England, (HEFCE) | National Union of Students (NUS)
  6. 6. Survey background UCISA Digital Capabilities Survey Named DC Institutional Representatives identified 157 institutions invited to complete in 2017 (156 in 2014) 68 completed (43%) in 2017 (63 in 2014) 75 target in 2019
  7. 7. Survey 2017 UCISA Digital Capabilities Survey Report 2017 (167 pages) 37 Conclusions 22 Recommendations 16 Further research suggestions Executive Summary (9 pages) Alternative formats: PDF | Web version | Audio version | epub | HTML | electronic braille Conferences – Spotlight on Digital Capabilities, ALT-C, LILAC, HEWIT/Gregynog Discussion on the Digital Capabilities Community http://digitalskillsanddevelopment.ning.com
  8. 8. Findings Section 2: Strategy Question 2.3 How important are these institutional strategies (or nearest equivalent) for supporting and reinforcing the importance of digital capabilities in your institution? Teaching, Learning, Assessment strategy Library/Learning Resources strategy Student Experience strategy Employability strategy Disability Support strategy Technology Enhanced Learning (TEL) or eLearning strategy Mobile strategy Information & Communications Technology (ICT) strategy Digital strategy Access/Widening Participation strategy Distance Learning strategy Estates/Learning Spaces strategy Communications strategy Research strategy Open resources strategy (covering use and management of open resources) Staff Development strategy Marketing strategy Procurement strategy
  9. 9. Findings Section 2: Strategy Question 2.3 How important are these institutional strategies (or nearest equivalent) for supporting and reinforcing the importance of digital capabilities in your institution? Institutional strategy – students Base Score Teaching, Learning, Assessment strategy 60 92% Library/Learning Resources strategy 59 90% Student Experience strategy 51 86% Employability strategy 55 84% Disability Support strategy 57 84%
  10. 10. Findings Section 2: Strategy Question 2.3 How important are these institutional strategies (or nearest equivalent) for supporting and reinforcing the importance of digital capabilities in your institution? Institutional strategy – students Base Score Staff Development strategy 56 50% Marketing strategy 51 43% Procurement strategy 49 27%
  11. 11. How the Survey has been used • To benchmark against the survey, e.g. 92% of respondents said their Teaching, Learning, Assessment strategy was very important • To have conversations with strategy/policy makers e.g. Staff development, Marketing, Procurement
  12. 12. Recommendations Section 2: Strategy Recommendation 2.4 That institutions place more emphasis on digital capabilities (of both students and staff) when marketing courses promoting the fact that students will leave the university as digitally capable subject specialists (which can but enhance graduate employability). Institutions also need to place more emphasis on digital capabilities when recruiting staff
  13. 13. Findings (2017) Section 3: Delivery, implementation & practice Q3.4 Which activities/processes directly encourage and support staff digital capabilities? 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Internally provided training in digital capabilities (60) Development of innovative pedagogic practices (60) Community/ies of practice/peer learning (60) Induction processes (60) Staff-student partnership projects (60) Awards, celebrations or similar (60) Annual appraisals/performance development reviews (60) Policies for use of personal devices/services (60) Staff digital champions or similar (60) Efficiency savings (60) Support from suppliers (60) Creation of a common user experience (60) Staff recruitment standards (60) Staff expected to have and manage digital profile (60) Can form part of promotion or financial reward case (60) Time off in lieu/backfill of time (60) Yes No, but working towards this No
  14. 14. How the Survey has been used • To support activities - 77% said that “internal training directly encouraged and supported staff digital capabilities” • To support requests for resources
  15. 15. Recommendations (2017) Section 4: Accessibility for all Recommendation 4.19 That institutions ensure staff awareness and training reinforces the understanding that accessible resources are not just about disability but there to benefit everyone
  16. 16. How the Survey has been used • Citing recommendations to support accessibility and inclusion, and good practice re digital capabilities
  17. 17. Recommendations Section 4: Accessibility for all Recommendation 4.16 That UCISA produce guidance and standard phrases/questions on accessibility which can be included in institutional tender documentation for IT systems reviews
  18. 18. How the Survey has been used • UCISA VLE Toolkit is launched soon and includes accessibility
  19. 19. Recommendations Section 5: Looking to the future Recommendation 5.22 That in order to address the barriers above, senior leadership within institutions should fully engage with, and pro-actively drive the digital agenda across all areas of their institution, for example, by appointing an executive member with sole responsibility
  20. 20. How the Survey has been used • ?
  21. 21. Further research 16 suggestions 5. To investigate how students are engaged and their roles specifically related to digital capabilities, or as part of broader student engagement in activities and processes. 8. Whether staff are not expected, by the institution, to have and manage a digital profile or that, if they are, it’s not contributing to their digital capability. 9. The extent to which digital capabilities are embedded within the full range of HR processes, e.g. investigating the inclusion of digital capabilities in job descriptions, job titles, recruitment procedures, induction, appraisal, CPD, etc. 11. The usefulness of the Social Media Toolkits (UCISA and JISC), as well as the concept of a positive digital identity and what is being done to help students develop a positive digital identity (as well as who takes the lead on this within institutions).
  22. 22. How the Survey has been used • PhD research • Research
  23. 23. How you could get involved
  24. 24. How you could get involved Be a Digital Capabilities Institutional Representative What it involves: Check who the DC Institutional Representative internally, or by emailing admin@ucisa.ac.uk If established support them, if not be the DC Institutional Representative Complete the Survey for your organisation Use the Survey to consult internally (Word version) Email particular questions/complete set Set-up meetings (soonest) Complete the survey Discuss potential opportunities to raise awareness and progress the DC agenda Compile the results into the single online institutional return
  25. 25. How you could get involved Be a Digital Capabilities Institutional Representative Timescales: Word version emailed out/on website 10th December Online Survey open 8th January – 14th February 2019 Deadline 14th February 2019 Report launched at the Spotlight on Digital Capabilities event in June Use the findings and the recommendations Share on social media and via networking
  26. 26. Spotlight on Digital Capabilities 5th conference in 2019 2 days of use cases, discussions, ideas, best practice Content from 2018 Change management | CPD | Training | Building DCs into the curriculum | benchmarking | strategies | practice | changing hearts and minds Launch of the Digital Capabilities Survey 2019 Monday 3rd – Wednesday 5th June 2019 York c£360 includes conference, accommodation, conference dinner, lunches Call for papers opens soon Space for pictur
  27. 27. Who we are UCISA Digital Capabilities Group (DCG) UCISA has 10 groups The DCG aims to share knowledge and good practice, and raise the profile of digital capability development throughout the sector What the DCG do: Digital Capabilities Forum Survey Case studies Webinars Influence e.g. HE Commission Spotlight on Digital Capabilities conference
  28. 28. Who we are UCISA Digital Capabilities Group Universities and Colleges Join us? Benefits Cross-sector knowledge Networks and influence Career development Requirement Meeting attendance: virtual (4-6 x 1 hr p.a.) and hybrid/face-to-face (2-3days p.a.) Work outside on activities Email - with role, experience and why Your photo?
  29. 29. 3 key takeaways UCISA Digital Capabilities Survey 1. Use the Survey’s recommendations and findings to progress Digital Capabilities 2. Become a Digital Capabilities Institutional Representative to progress Digital Capabilities 3. Complete the Survey to progress Digital Capabilities
  30. 30. Thank you How have you used the Survey? Questions? Slides on Slideshare www.ucisa.ac.uk/digcap g_fielding g.fielding103@salford.ac.uk #digitalcapability

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