This document discusses digital wellbeing and defines it as considering the impact of technologies and digital services on people's mental, physical, and emotional health. It can be viewed from individual, organizational, and societal perspectives, and includes emotional, social, physical, and mental aspects within personal, work, learning, and community contexts. The document provides examples of positive and negative impacts on digital wellbeing and discusses supporting digital wellbeing from both individual and institutional perspectives.
2. Digital wellbeing workshop
#digitalwellbeing2
Aims
• To share our new definition of
digital wellbeing and present the
findings of our study
• Reflecting on support your
organisation is providing to
students and staff
6. Digital wellbeing as a concept
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Breaking it down
Digital wellbeing is a complex concept that can be viewed from a variety of
perspectives, and has several aspects within a range of contexts
Perspectives
• Individual
• Organisational
• Community
• National
• Global
Aspects
• Emotional
• Social
• Physical
• Mental
Contexts
• Community
• Personal
• Work
• Learning
7. Digital wellbeing as a concept
digitalwellbeing7
Breaking it down
Digital wellbeing is a complex concept that can be viewed from a variety of
perspectives, and has several aspects within a range of contexts
Perspectives
• Individual
• Organisational
• Community
• National
• Global
Aspects
• Emotional
• Social
• Physical
• Mental
Contexts
• Community
• Personal
• Work
• Learning
8. An holistic view of digital
wellbeing - definition
digitalwellbeing8
Digital wellbeing considers the impact of
technologies and digital services on people’s
mental, physical and emotional health.
We can view this from an individual perspective in
personal, learning or work contexts. This means
understanding and identifying the positive and
negative impacts of engaging with digital activities
and being aware of ways to manage and control
these to improve wellbeing.
Individual examples
Managing digital workload
Safe and appropriate
use/interaction with digital
systems, services and content
Engaging mindfully to avoid
digital distraction and overload
Being confident and capable of
choosing the most appropriate
technologies for each task
Making sure digital activities
do not negatively impact
on physical or mental health
9. An holistic view of digital
wellbeing - definition
digitalwellbeing9
We can also view digital wellbeing from a broader
societal or organisational perspective where
service providers need to recognise and take
responsibility for ensuring that digital systems,
services or content are well managed, supported,
accessible and equitable. They also need to
empower and build capability in their staff, service
users and partners to engage with these in a way
that supports and or improves their wellbeing
Institutional examples
Recognising and acknowledging
the impact on users
Generating an organisational
culture that supports and
enhances digital
Gathering feedback from
staff and students about
their digital wellbeing
Making appropriate adjustments
Providing support and guidance
11. Digital wellbeing: Individual perspective
digitalwellbeing11
My own
awareness
and capacity
to change my
digital
practices
Positive
impacts of
technologies
on my
wellbeing
How
technologies
can improve
digital
wellbeing
Negative
impacts of
technologies
on my
wellbeing
12. Digital wellbeing: Organisational perspective
digitalwellbeing12
Enabling
people to
change their
digital
practices
Positive
impacts of
technologies,
content and
services we
provide
How we can
support digital
wellbeing
Negative
impacts of
technologies,
content and
services we
provide
13. Digital wellbeing: Societal perspective:
community, national & global
digitalwellbeing13
Providing
opportunities
and support
for digital
participation
Establish
controls to
make sure
digital services
are safe and
equitable
Fulfilling basic
human needs
to support
digital
participation
Allowing
personal
freedom of
choice and
accessibility
14. Basic human
rights to food,
water and
shelter
Inclusive
education
opportunities
Safe
technological
environment
Effective legal
frameworks
Inclusive
policies and
systems
Appropriate
guidance and
support
Responsive
services
My own
awareness
and capacity
to change my
digital
practices
Positive
impacts of
technology on
my wellbeing
How
technologies
can improve
digital
wellbeing
Negative
impacts of
technologies
on my
wellbeing
Bringing it all
together
Environmental,
economic and societal
conditions needed to
support individuals in
maintaining positive
digital wellbeing
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15. digitalwellbeing15
Emotional wellbeing
•Resilience and coping
•Self worth
•Self care
•Maintaining balance
•Reaching potential
•Managing feelings
Physical health
•Musculoskeletal health
•Sufficient sleep
•Long term physical
impairment or disability
•Temporary physical
limitations
Social wellbeing
•Maintaining
relationships
•Caring for others
•Safe interactions
•Full participation with
family, friends and
wider communities
•Preventing
isolation
Mental health
• Cognitive function
• Mental illness
• Mental health
problems
Different aspects of
health and wellbeing
16. 16
Mental wellbeing
POSITIVE IMPACT
• Finding sources of
support and help
• Connecting with others
experiencing same issues
NEGATIVE IMPACT
• Emphasising one’s
differences
Emotional wellbeing
POSITIVE IMPACT
• Creating a sense of
belonging
• Helping people to reach
their potential (through
learning opportunities or
making connections)
• Providing opportunities
for creativity
NEGATIVE IMPACT
• Encouraging addictive
behaviours
• Compromising online safety
• Promoting feelings of low
self worth
Social wellbeing
POSITIVE IMPACT
• Preventing isolation
• Connecting with others
(family friends,communities)
• Enabling participation
(as a citizen or community
member)
• Supporting others
• Collaborating with others
• Sharing content with others
NEGATIVE IMPACT
• Experiencing or engaging in
cyberbullying
• Being a victim of crime
(eg stalking, grooming)
Physical wellbeing
POSITIVE IMPACT
• Using fitness apps
• Monitoring health
• Assistive technologies
for physical conditions
(temporary or permanent)
NEGATIVE IMPACT
• Impact on muscular and
skeletal health
• Impact on sleep patterns
Potential impacts of digital tools and practices/activities
19. Activity
19
Choose two environments:
• Digital social
• Digital personal
• Digital learning
• Digital work
Think of examples where there can be
potential positive or negative impacts
(or behaviours) on an individual.
20. Digital social wellbeing
digitalwellbeing20
Potential positives and negatives
Digital social wellbeing positives
Digital social wellbeing negatives
• Preventing isolation
• Building and maintaining relationships
• Reducing loneliness
• Full participation and connection with family,
friends and wider communities
• Increased opportunities for inclusion – eg
disabled people
• Cyberbullying
• Online grooming – sex, radicalisation
• Exclusion – accessibility – eg older people,
poverty
21. Digital personal wellbeing
digitalwellbeing21
Potential positives and negatives
Digital personal wellbeing positives
Digital personal wellbeing negatives
• creating a positive identity
• building self worth
• enjoyment – eg games, fun interactions,
music
• convenience/time saving – eg shopping
• access to new ideas/inspiration
• tools for physical health
• negative comparison with others
• addictive online behaviours – eg gambling,
porn, checking devices
• passive consumption
• access to illegal activities/materials
• personal data breaches
• lack of access – being left behind
• lack of sleep
• impact on physical health eg eye strain,
posture, lack of exercise
22. Digital learning wellbeing
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Potential positives and negatives
Digital learning wellbeing positives
Digital learning wellbeing negatives
• alternative ways to learn
• online collaborative learning opportunities
• engaging learning activities
• practice techs for employment
• learn techs for new careers/career change
• increased access to learning
• more engaging assessment and feedback
• lack of digital learning skills
• digital overload
• negative impact of compulsory online
collaboration
• time learning new technologies not the
subject
• inappropriate use of technologies
• lack of choice (eg told which technologies to
use
23. Digital work wellbeing
digitalwellbeing23
Potential positives and negatives
Digital learning wellbeing positives
Digital learning wellbeing negatives
• improved communication
• global collaboration
• flexibworkle working
• tools to manage workload
• tools to make things easier
• creating positive online professional identity
• links to other professionals/subject networks
• digital overload
• always on (24 hour access)
• changes to job roles/activities
• automation of tasks – redundancy
• poor ergonomics
24. Digital wellbeing in educational institutions
Wellbeing of staff and students
digitalwellbeing24
25. My own
awareness
and capacity
to change my
digital
practices
Positive
impacts of
technology on
my wellbeing
How
technologies
can improve
digital
wellbeing
Negative
impacts of
technologies
on my
wellbeing
Inclusive and
responsive
services
Inclusive
and
accessible
systems
Safe
environments
Duty of care
to staff and
students
Ethical and legal
responsibilities
Understands
impact of
digital on
wellbeing
Appropriate
guidance and
support
Inclusive
policies and
strategies
#digitalwellbeing
Supporting digital
wellbeing of staff
and students in an
educational
institution
The environment and
conditions an
institution needs to
provide to ensure
digital wellbeing of
staff and students.
26. Activity
26
• Think about your organisation.
• What does it to do help support
the digital wellbeing of staff and
students?
• Working in groups annotate the
diagram with your examples.
27. Activity
27
• Think about your own digital
wellbeing.
• Share your tips on looking after
your own digital wellbeing with
your group.
• As a group choose your three
favourite tips and add them to your
tree using your flower post-its!
Individual practices around digital wellbeing
28. Join our mailing list:
www.jiscmail.ac.uk/JISC-DIGITALWELLBEING
Follow our blog:
https://digitalcapability.jiscinvolve.org
Twitter: #digitalwellbeing
Jisc Developing mental health and wellbeing technologies and analytics
R&D project:
https://www.jisc.ac.uk/rd/projects/developing-mental-health-and-wellbeing-
technologies-and-analytics
29. Get in
touch…
Except where otherwise noted,
this work is licensed under CC-BY
digitalcapability@jisc.ac.uk
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