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Digital experience insights community

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How students and staff are using technology

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Digital experience insights community

  1. 1. Digital experience insights Community of practice 14th November 2018 https://digitalinsights.jisc.ac.uk
  2. 2. Welcome from the digital experience insights team Ruth Drysdale – service manager Mark Langer-Crame – senior analyst Sarah Knight – service owner Clare Killen – content manager Darren Colquhoun – client support officer
  3. 3. Domestic arrangements Digital experience insights https://digitalinsights.jisc.ac.uk Wifi access etc Venues
  4. 4. Welcome to the launch of the community! •To facilitate the sharing of practice around approaches to gathering students and staff expectations and experiences of technology •To share the outcomes from the 2017-2018 digital experience staff insights pilot •To share ideas and best practice around implementing digital experience insights in relation to sampling strategies, engaging staff and students, and planning for the analysis Seeing the digital environment through the eyes of your staff and students #digitalstudent Digital experience insights https://digitalinsights.jisc.ac.uk
  5. 5. What are your aims for today? •What one thing do you hope to take away from today? •Visit www.menti.com •Code:63 68 02 •All presentations & recordings will be available from http://bit.ly/insightscop18 •Join our community of practice jiscmail.ac.uk/jisc- digitalinsights-cop •Give us your feedback – evaluation form + how you are feeling at the end of today! Share reflections & ideas with us #digitalstudent
  6. 6. Today’s agenda - this morning… 10:40 Morning keynote: Digital experience insights survey 2018: findings from teaching staff pilot in UK further and higher education, Helen Beetham 11:10 How are your students and staff digital expectations and experiences of technology informing your digital developments? Accelerate: Getting a head start – those new to the insights service and who are keen to hear how others are gathering student and staff views of technology to inform their digital developments – facilitated by Ruth Drysdale and Clare Killen Propel: Taking stock – those who have taken part in the insights pilots and are looking develop their practice and embed their findings into institutional practice – Sarah Knight and Darren Colquhoun Proceed: Building a richer picture – those for are expanding their use of insights, and are planning to run both student and staff surveys to inform their digital developments – Helen Beetham and Mark Langer-Crame
  7. 7. Today’s agenda – pre-lunch… 12:10 – 12:25 Tea and coffee 12:25 PechaKucha sessions: •Using digital insights to drive change at Portsmouth University, Stephen Webb, head of technology enhanced learning (operations) •How digital insights has informed digital developments at Harlow College, Dave Monk, e-learning development co-ordinator •Using digital insights to improve the student experience at the University of Glasgow, Drew McConnell, information officer, information services •13:00 Lunch
  8. 8. Today’s agenda – post-lunch… •13:45 Afternoon keynotes: • Giving students a voice, Conrad Taylor, e-learning manager, quality, City of Wolverhampton College • Insights and impact: Derby's digital developments, John Hill, TEL manager, University of Derby • 14:30 Choice of 2 of the three 20 minute surgeries: • Getting started with running staff and student insights surveys – Helen and Mark • Approaches to engaging staff and students and partnerships – Sarah and Clare • What’s next for Jisc digital experience insights? Ruth and Darren
  9. 9. Today’s agenda - final sessions… 15:30 Pechakucha session: •Using digital experience insights at Aberystwyth University - reflections after a year, Kate Wright, e-learning group manager and Anna Udalowska, e-learning support officer •Digital experience insights at the University of Leeds, Dr Bronwen Swinnerton, research fellow in digital learning, school of education •Ipads in medical education at University of Warwick, Cath Fenn, senior learning technology •16:00 plenary and close
  10. 10. 1. Significant investment in technology 2. Expectations from students that universities and colleges will offer an authentic and relevant learning environment 3. In the next 20 years, 90% of jobs need digital skills 4. To maintain a competitive advantage 5. …. Why do we need to know how students and staff are using technology? Digital experience insights https://digitalinsights.jisc.ac.uk
  11. 11. ‘Not just another survey…’ https://digitalinsights.jisc.ac.uk Digital experience insights https://digitalinsights.jisc.ac.uk
  12. 12. What is digital experience insights? 1. A tried and tested (over three years) student survey, made up of: - Closed questions that can be benchmarked - Open questions for local analysis - Add or customise further questions 2. A student and staff engagement process, governed by our guidance 3. A community of practice around the insights process and findings (including student representatives) 4. Compare student feedback with teaching staff views and organisational factors 5. TNE and research insights pilots for 2019 Digital experience insights https://digitalinsights.jisc.ac.uk
  13. 13. • Seven new institutional case studies • Three video case studies –University of Stirling, Canterbury Christ Church University and City of Wolverhampton College • Service animation • 2019 insight surveys for staff and students now launched by 20 subscribing institutions • See https://digtialinsights.jisc.ac.uk • Contact Ruth Drysdale ruth.Drysdale@jisc.ac.uk for further information on how to participate New guidance & support Digital experience insights https://digitalinsights.jisc.ac.uk
  14. 14. Insights report 2018 • Our 2017-18 student survey collected data from a total of 37,720 students - 14,292 FE learners - 23,428 HE students • 36 FE colleges,4 sixth form colleges and 43 universities – approximately 16% of UK colleges and 30% of UK universities • Report of 2018 insights findings: ji.sc/dig-exp-insights- survey-18 • At a glance: summary of 2018 insights findings: ji.sc/dig- exp-insights-summary-18 37,720 students surveyed across 83 UK institutions Digital experience insights https://digitalinsights.jisc.ac.uk
  15. 15. Any questions? #digitalstudent https://digitalinsights.jisc.ac.uk
  16. 16. Digital experience insights survey 2018: findings from the pilot of teaching staff in UK further and higher education Helen Beetham Digital experience insights https://digitalinsights.jisc.ac.uk
  17. 17. Any questions? #digitalstudent https://digitalinsights.jisc.ac.uk
  18. 18. Choose one of these sessions: 11:10 How are your students and staff digital expectations and experiences of technology informing your digital developments? Accelerate: Getting a head start – those new to the insights service and who are keen to hear how others are gathering student and staff views of technology to inform their digital developments – facilitated by Ruth Drysdale and Clare Killen Propel: Taking stock – those who have taken part in the insights pilots and are looking develop their practice and embed their findings into institutional practice – Sarah Knight and Darren Colquhoun Proceed: Building a richer picture – those for are expanding their use of insights, and are planning to run both student and staff surveys to inform their digital developments – Helen Beetham and Mark Langer-Crame
  19. 19. How are your students and staff digital expectations and experiences of technology informing your digital developments? Please share your ideas and reflections using the padlet: http://bit.ly/diginsightscop2
  20. 20. Today’s agenda – pre-lunch… 12:10 – 12:25 Tea and coffee 12:25 PechaKucha sessions: •Using digital insights to drive change at Portsmouth University, Stephen Webb, head of technology enhanced learning (operations) •How digital insights has informed digital developments at Harlow College, Dave Monk, e-learning development co-ordinator •Using digital insights to improve the student experience at the University of Glasgow, Drew McConnell, information officer, information services •13:00 Lunch
  21. 21. Today’s agenda – post-lunch… •13:45 Afternoon keynotes: • Giving students a voice, Conrad Taylor, e-learning manager, quality, City of Wolverhampton College • Insights and impact: Derby's digital developments, John Hill, TEL manager, University of Derby • 14:30 Choice of 2 of the three 20 minute surgeries: • Getting started with running staff and student insights surveys – Helen and Mark • Approaches to engaging staff and students and partnerships – Sarah and Clare • What’s next for Jisc digital experience insights? Ruth and Darren
  22. 22. Today’s agenda - final sessions… 15:30 Pechakucha session: •Using digital experience insights at Aberystwyth University - reflections after a year, Kate Wright, e-learning group manager and Anna Udalowska, e-learning support officer •Digital experience insights at the University of Leeds, Dr Bronwen Swinnerton, research fellow in digital learning, school of education •Ipads in medical education at University of Warwick, Cath Fenn, senior learning technology •16:00 plenary and close
  23. 23. We would like your feedback! #digitalstudent https://digitalinsights.jisc.ac.uk
  24. 24. Join us for the next community of practice event on 13th June 2019 #digitalstudent https://digitalinsights.jisc.ac.uk
  25. 25. Follow developments • Report of 2018 insights findings: ji.sc/dig-exp-insights-survey-18 • At a glance: summary of 2018 insights findings: ji.sc/dig-exp-insights-summary-18 • Digital experience insights service site: https://digitalinsights.jisc.ac.uk • Join the insights community of practice: jiscmail.ac.uk/jisc-digitalinsights-cop • If you would like to enquire about how to purchase this optional service, or to be kept up to date on progress, please register your interest by filling out our form: https://ji.sc/register-digital-insights • For Building digital capability sign up at: ji.sc/register-digital-capabilities • Building digital capability service site: digitalcapability.jisc.ac.uk Digital experience insights https://digitalinsights.jisc.ac.uk
  26. 26. Get in touch… Except where otherwise noted, this work is licensed under CC-BY Digital experience insights Sarah Knight Sarah.knight@jisc.ac.uk Ruth Drysdale Ruth.Drysdale@jisc.ac.uk https://digitalinsights.jisc.ac.uk #digitalstudent Digital experience insights https://digitalinsights.jisc.ac.uk

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