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Business intelligence for higher education


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Universities must make strategic decisions in order to thrive in a complex and changing environment. Topics faced are widely applicable across students, staff, research, estates and finance. The data landscape informing these decisions is vast, varied and sub-optimal. A revolution in data exploitation technologies, Jisc and HESA collaborated to deliver business intelligence services to members.

This session demonstrates new interactive dashboards available to delegates and provide a glimpse at the immediate future for this service.

Published in: Education
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Business intelligence for higher education

  1. 1. HESA and Jisc business intelligence
  2. 2. HESA and Jisc Business Intelligence Jisc Digifest 2017
  3. 3.  Myles Danson (Jisc)  Laura Knox (University of St Andrews) Presenters
  4. 4.  Overview and service offer (Myles)  Demo of dashboards (Laura)  Benefits of taking part (Laura)  Dashboard release pipeline (Myles)  Get involved (Myles) Content
  5. 5. Potential new service Deliveryof insights Analytics Lab & new dashboards. Jisc and HESA collaboration: Developed to enhance current Heidi Plus with new dashboards; utilising wider data sources to increase the insights on offer:  Covers HESA data & non HESA data e.g. school performance, poverty/wealth, geolocation, population, equality.  Improved analysis & interactive functionality.  Dashboard portfolio regularly refreshed.  Greater depth of insight to answer common business questions.  Free taster of dashboards is available on Heidi Plus currently. New dashboards & Delivery1. Staffdevelopment (CPD) 2.  Working with Jisc and HESA members. "Dashboards for the sector, by the sector“.  Individuals joinAnalytics Lab development teams (12 days) to help build dashboards.  Work to answer key question institutions want answering.  Staff CPD; Supported use of data manipulation & visualisation software, the Agile approach, Analytics Lab preparation Analytics Lab Dashboard CreationTeam Data Service3.  Institutions able to acquire data from the service to conduct their own analysis. 4. Bespoke Dashboard Creation OtherService  Bespoke dashboard development specific to your institutional needs. OtherService
  6. 6. Demo – published dashboards
  7. 7. Demo – published dashboards
  8. 8. (the “swankey Sanky”) Demo – R&D dashboards
  9. 9. Demo – R&D dashboards
  10. 10. Staff CPD Investing in the Sector ‘Upcycling’ Institutional perspective Benefits of taking part
  11. 11.  Use the dashboards;  Join a team  Governance / manage the portfolio  Keep in touch;   Get involved
  12. 12. Reference slides for likely questions follow
  13. 13. Dashboards pipeline Release of c. 20 dashboards, 3 times per year covering insights such as:  Widening participation and social mobility  League table performance (THES,The Guardian)  Research benchmarking  Staff and student profiling (recruitment, retention, diversity, income, cost)  TEF, REF and BREXIT planning  Employability and destinations (undergraduate and post-graduate) Dashboard example: League table data  All UK institutions complete work on comparison of league tables- CUG, THES,The Guardian (15 days a year per HEI).  Jisc and HESA are currently in the late stages of negotiation with league table providers for access to data for Analytics Lab dashboards.  Centralised system would allow for considerable savings (162 institutions)
  14. 14. Benefits Savings  SAVE TIME & MONEY  DO THINGS BETTER  MAKE MONEY  UNIQUE OFFER Timely data acquisition & dashboard development from one single organisation. Jisc and HESA’s combined negotiation power opens up access to new data. Team based & sector focussed dashboard development not found elsewhere. Time: Dashboards developed so you don’t have to (estimated 200 hrs per HEI could be saved). Time: Data identification, acquisition, cleaning & licencing. Time:Access to our technical environment (software, service delivery to develop & receive dashboards). Money: Centralised acquisition + manipulation of data. (current cost HEIs buy data on employment circa £20,000 pa). Money: Centralised creation & delivery. Reduced legal, procurement, service delivery, software licensing, staff training through (competitor price £1,000 per dashboard + hosting fees- increased depending on number of users). Money: Continuing Professional Development (CPD) savings. Participants gain new skills. Enhance your student recruitment, retention & employability activities. Increase your chances of research funding. Redirect your in-house expertise to more strategic institutional objectives. Collaborate with peers across the sector.
  15. 15. Current cohort Running January – April 2017 5 cross-institutional teams working on developing dashboards and visualisations on range of areas, including:  Research student journey  Brexit planner  REF planner  Employment prospects related to course  Fee income streams by student type  Benchmarking of key financial indicators  Staff profiling
  16. 16. Next cohort - applications received from... Arts University Bournemouth UCL University of Lincoln Birmingham City University Ulster University University of Liverpool Brunel University London University of Bath University of Northampton Conservatoire for Dance and Drama University of Brighton University of Reading Coventry University University of Cambridge University of Salford Edge Hill University University of Central Lancashire University of Sheffield Glasgow Caledonian University University of Edinburgh University of Stirling Goldsmiths, University of London University of Exeter University of Strathclyde King's College London University of Glasgow University of Winchester Middlesex University University of Gloucestershire University of Wolverhampton Robert Gordon University University of Hertfordshire University of York Sheffield Hallam University University of Leicester
  17. 17. Participation from the sector - to date University of Aberdeen University of Leeds Oxford Brookes University Anglia Ruskin University Leeds Beckett University Plymouth University University of Bath London South Bank University University of Reading Birkbeck University of London Loughborough University Royal Holloway University of London Bishop Grosseteste University King's College London University of St Andrews University of Cambridge Kingston University St Mary's University, Twickenham Brunel University London University of Leicester University of Salford Cardiff University University of Liverpool Sheffield Hallam University Coventry University Liverpool John Moores University University of Southampton De Montfort University University of Manchester Southampton Solent University Durham University Manchester Metropolitan University University of South Wales University of East London Middlesex University University of Sunderland University of Edinburgh Newcastle University Swansea University University of Glasgow Northumbria University University of Wales Trinity Saint David Glasgow Caledonian University University of Nottingham University of Warwick University of Gloucestershire Open University University of Westminster University of Kent University of Oxford University of Wolverhampton
  18. 18. ID Name Release Date 1 Destinations of Leavers in Higher Education Explorer (DLHE) Dec 17 2 Multi DLHE Explorer Dec 17 3 Higher Education Business and Community Interaction Survey Part B Explorer Dec 17 4 Athena Swan Dec 17 December 2017 release
  19. 19. April / May 2017 release (draft) ID Name Release Date 5 University research benchmarking Apr 17 6 Finding comparable providers Apr 17 7 League table 1 (subject to reaching agreement with league table compilers) May 17 8 League Table 2 (subject to reaching agreement with league table compilers) May 17
  20. 20. July 2017 release ID Name Area Date 9 School finder Student July 17 10 Local authority finder Student July 17 11 Single HEI comparison by FTE July 17 12 Swanky Sankey PGR July 17 13 Dashboard entrants to HE Student July 17 14 Heidi accreditation assistant July 17 15 Benchmarking user satisfaction levels with library facilities Library July 17 16 Space Analysis v footfall & satisfaction Library July 17 17 SCONUL Key Performance Indicators Library July 17 18 Teaching Excellence Framework NSS Explorer Library July 17 19 - 34 From Jan – Apr cohort (subject to there being 15 dashboards from this cycle that are suitable) Mix July 17
  21. 21. > >Slide Myles Danson Laura Knox 15/03/2017 HESA and Jisc business intelligence22