Shared knowledge is the foundation of a strong learning ecosystem. It’s also just a good common sense idea. No one seems to disagree. Unfortunately, the value of shared knowledge has gone unrealized for most organizations. Within L&D, we have been largely unsuccessful with this concept due to our tendency to apply it in a programmatic way. Rather than develop a sustainable framework for knowledge sharing, we have attached discussion forums to instructor-led events and eLearning modules under the guise of “social learning.”
This session helps participants step away from “social learning” to focus on the inherent value of transforming tribal tacit knowledge into shared community insight. We discuss the links between real-world social behaviors and workplace knowledge sharing. We position shared knowledge as the base of a holistic, employee-centered approach to learning. We introduce intrinsic and extrinsic triggers that are proven to motivate employees to contribute and use shared knowledge. We explain the steps necessary to build and sustain an organizational curation strategy. Finally, we provide guidelines to help participants identify and select right-fit technology to enable meaningful and scalable knowledge sharing within the workplace.