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A Practical Approach for Supporting the Modern Learner (CLO Magazine Webinar - August 2015)

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Worldwide, $130 billion dollars was spent on corporate training in 2014, up 15 percent from 2013. Meanwhile:

- 70% of organizations cite “capability gaps” as one of their top five challenges.
- Employees have as little as 1% of their work day to dedicate to learning due to continued capacity strains
- “Corporate training” is rated as the lowest valued way to learn at work.

That should be a scary picture for every learning and performance professional. We’re quickly losing relevance in a world that needs our help but doesn’t have the patience for us to get our act together. Learning and development must change to meet the needs of the modern learner and workplace — but how?

In this webinar, I shared my organization’s practical approach to evolving what it means to support learning and performance in the modern workplace. I explored the challenge facing L&D as it attempts to step off the business sidelines to become an essential part of the business ecosystem. We discussed our resource-centered approach, supported by the realities of brain science and the context of the modern workplace, has helped us become a valued partner to every employee in our support teams.

Published in: Education

A Practical Approach for Supporting the Modern Learner (CLO Magazine Webinar - August 2015)

  1. 1. A Practical Approach for Supporting the MODERN LEARNER JD Dillon Learning Geek            @JD_Dillon Sponsored by
  2. 2. #ModernLearner
  3. 3. #ModernLearner@JD_Dillon www.dreamatico.com
  4. 4. #ModernLearner@JD_Dillon www.managementscience.biz
  5. 5. #ModernLearner@JD_Dillon Huffington Post
  6. 6. #ModernLearner@JD_Dillon $130B spent on corporate training in 2014 (Forbes) 70% include capability gaps as a top 5 business challenge (Forbes) 60% of L&D has trouble getting people to engage w/ their offerings (Bersin) 3.5:1 say self-directed learning is helping more than workplace training (Degreed)
  7. 7. #ModernLearner@JD_Dillon Jane Hart’s Learning in the Workplace Survey
  8. 8. #ModernLearner@JD_Dillon Source:  Bersin  by  Deloi1e,  2014   The working world has … EVOLVED
  9. 9. #ModernLearner@JD_Dillon www.astrobio.net Irrelevance leading to Extinction
  10. 10. #ModernLearner@JD_Dillon Irrelevance leading to Extinction Don’t be that guy! www.astrobio.net
  11. 11. #ModernLearner@JD_Dillon If your L&D team vanished from the workplace tomorrow, would the organization suffer long-term?
  12. 12. #ModernLearner@JD_Dillon What they NEED What you CAN do
  13. 13. #ModernLearner@JD_Dillon What they NEED What you CAN do RELEVANCE!
  14. 14. #ModernLearner@JD_Dillon
  15. 15. #ModernLearner@JD_Dillon JD | Learning Geek
  16. 16. #ModernLearner@JD_Dillon 1 | SCIENCE 2 | CONTEXT 3 | ENABLEMENT 4 | INTEGRATION
  17. 17. #ModernLearner@JD_Dillon SCIENCE CURIOSITY | CAPACITY | CONNECTION | CONFIDENCE www.technocrazed.com
  18. 18. #ModernLearner@JD_Dillon CONTEXT TASKS | VARIETY | ENVIRONMENT | FLEXIBILITY Shutterstock
  19. 19. #ModernLearner@JD_Dillon ENABLEMENT TECHNOLOGY | BEHAVIORS | PERSONALIZATION | SCALE Shutterstock
  20. 20. #ModernLearner@JD_Dillon INTEGRATION PRESENCE | CONNECTION | COMMUNITY | SELECTIVITY www.wallpoper.com
  21. 21. #ModernLearner@JD_Dillon Leveraging the entire workplace Ecosystem Huffington Post
  22. 22. #ModernLearner@JD_Dillon Bersin by Deloitte
  23. 23. #ModernLearner@JD_Dillon How do you REALLY do this in the workplace?
  24. 24. #ModernLearner@JD_Dillon AVAILABILITY CURATED CONTENT PERFORMANCE SUPPORT TARGETED REINFORCEMENT COMMUNITIES OF SHARED KNOWLEDGE EXPERT SHARING ASYNCHRONOUS TRAINING MANAGEMENT SUPPORT FORMAL TRAINING Sequence = Priority (ñ) Height = Value
  25. 25. #ModernLearner@JD_Dillon CURATED CONTENT PERFORMANCE SUPPORT TARGETED REINFORCEMENT COMMUNITIES OF SHARED KNOWLEDGE EXPERT SHARING
  26. 26. #ModernLearner@JD_Dillon Bersin by Deloitte
  27. 27. #ModernLearner@JD_Dillon Concept ≠ PLATFORM
  28. 28. #ModernLearner@JD_Dillon Proprietary example images have been removed from some of the following slides in this shared presentation.
  29. 29. #ModernLearner@JD_Dillon Simplicity > SINGLE DESTINATION Confluence (wiki) used to curate organizational knowledge in one place.
  30. 30. #ModernLearner@JD_Dillon Curiosity > SEARCH Focus on search functionality within Confluence (wiki) to enable personal curiosity and interest.
  31. 31. #ModernLearner@JD_Dillon Community > CURATION Enable more than subject matter experts to contribute to reference materials within Confluence (wiki).
  32. 32. #ModernLearner@JD_Dillon
  33. 33. #ModernLearner@JD_Dillon Retention > REINFORCEMENT
  34. 34. #ModernLearner@JD_Dillon
  35. 35. #ModernLearner@JD_Dillon
  36. 36. #ModernLearner@JD_Dillon
  37. 37. #ModernLearner@JD_Dillon
  38. 38. #ModernLearner@JD_Dillon
  39. 39. #ModernLearner@JD_Dillon
  40. 40. #ModernLearner@JD_Dillon
  41. 41. #ModernLearner@JD_Dillon Personalization > DATA
  42. 42. #ModernLearner@JD_Dillon Personalization > MANAGER ENABLEMENT
  43. 43. #ModernLearner@JD_Dillon Personalization > UNIQUE INTERESTS
  44. 44. #ModernLearner@JD_Dillon Structure > PROGRESSION
  45. 45. #ModernLearner@JD_Dillon Presence > PERFORMANCE SUPPORT Confluence (wiki) includes page comments (social) for direct sharing/support between users, experts, and community facilitators.
  46. 46. #ModernLearner@JD_Dillon Connection > EXPERTS Experts also have targeted sharing opportunities within Confluence (wiki) through hosted webinars and related discussion comments.
  47. 47. #ModernLearner@JD_Dillon Sharing > OPEN FORUMS Discussion forums within Confluence (wiki) allow anyone to share anything – content that can be transformed into formal reference information based on user feedback.
  48. 48. #ModernLearner@JD_Dillon Sharing > COMMUNITIES Google+ allows people to form/facilitate their own community sharing based on common interests.
  49. 49. #ModernLearner@JD_Dillon Context > MODALITIES Hosted video within Confluence (wiki) – like YouTube – adds context and variety to reference information.
  50. 50. #ModernLearner@JD_Dillon 1 | SCIENCE 2 | CONTEXT 3 | ENABLEMENT 4 | INTEGRATION
  51. 51. #ModernLearner@JD_Dillon Focus on the human side www.wowamazing.com
  52. 52. #ModernLearner@JD_Dillon Refresh your personal knowledge base
  53. 53. #ModernLearner@JD_Dillon Refine what “learning” means in your organization
  54. 54. #ModernLearner@JD_Dillon Assess your ENTIRE ecosystem Shutterstock
  55. 55. #ModernLearner@JD_Dillon Stop taking orders (kinda) The Guardian
  56. 56. #ModernLearner@JD_Dillon Shift your identity from creator to connector
  57. 57. #ModernLearner@JD_Dillon Iterate your evolution
  58. 58. #ModernLearner@JD_Dillon WE CAN ESCAPE ExtinctionIF WE MAKE THE EFFORT TO EVOLVE! Forbes
  59. 59. #ModernLearner@JD_Dillon www.slideshare.net/JDDillon Just Curious Blog www.jddillon.com @JD_Dillon
  60. 60. #ModernLearner@JD_Dillon Reworking the Puzzle How Kaplan Built a Smarter Learning Ecosystem Friday, 10/2 @ 8:30am PDT
  61. 61. A Practical Approach for Supporting the MODERN LEARNER JD Dillon Learning Geek            @JD_Dillon Sponsored by

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