James HuntTrimester 2, 2013Iconic Leaders – Timelines of AccomplishmentGSBS6004 – Organsiational Behaviour & Design
1976: StartedApple in aSilicon Valleygarage withSteve Wozniak1985: Jobs loses powerstruggle with Apple’s Boardof DirectorsFounds NeXT (1985), thenPIXAR Animation Studios(1986)1996: Apple’sbuyout of NeXT for$ 429 million1997: Jobsappointed InterimCEO of AppleNov 5 2009:Fortunemagazinenames JobsCEO of theDecadeOctober 5 2011:“Steve Jobs wassimply the greatestCEO of hisgeneration.”Rupert MurdochSteve Jobs (1955Steve Jobs (1955 –– 2011)2011) –– Apple Co-Founder and CEOApple Co-Founder and CEO1989: Named Entrepreneurof the Decade2000: Apple appoints JobsPermanent CEO
1980s: ManagementConsultant at Bain &Co.Eventually becomesVice President.March 1998:becomes EBay CEO,with 30 employees &$ 4 million in annualrevenue.EBay is divided upinto multiple businessunits and modernisedwith state of the artweb-enabledtechnology.Nov. 2007: Steps downas CEO, but remains onthe board until 2008.Ebay has 15,000employees globally, andannual revenues of$ 8 billionMeg WhitmanMeg Whitman –– EBay CEO 1998 - 2007 & HP CEO from Sept.2011EBay CEO 1998 - 2007 & HP CEO from Sept.2011Born August 4th 1956Educated at Princeton, andHarvard (MBA)1979: Brand manager atProcter & GambleEBay has a black and white websitewith courier font. The site crashesfor 6 hours on Meg Whitman’s firstday at the office.EBay purchasesPaypal, then SkypeFeb 2009 – Nov 2010:Runs for Governor ofCalifornia – defeated byJerry Brown (Democrat).Jan 2011: JoinsHP Board.Sept 22:Appointed CEOof HewlettPackard$ 4 million Annual Revenue $ 8 billion
Ricardo Semler –Ricardo Semler – CEO of SEMCOCEO of SEMCO (Revenue growth 1980 – 2011)(Revenue growth 1980 – 2011)1980: Youngest HarvardMBA Graduate – Age 211982: Appointed CEO,commencedrestructuring thecompany1985: Fainting spell sparksphilosophical shift.Commencement of sweepingemployee empowermentinitiatives1989: Managing WithoutManagers - HBR1993: Publishes Maverick1994: HBR ArticleWhy My FormerEmployees StillWork for Me2003: The SevenDay Weekend2013: Guest speakeron the world circuit,visiting professor atHarvard and MIT’sSloan School ofManagement, andmajor shareholder atSEMCO$ 4 million USD $ 212 million USD S 240 million USD1980 2003 2007
1979:The NewsCorporation isestablished1987: Murdochcrushes British PrintUnions and regainsprofitability of Britishnewspapers1993: Buys Star TVin China andestablishes asatellite network2011: Murdochs empire includes 174newspapers worldwide, TV stations on fivecontinents (35 in the USA), bookpublishers, magazines, radio stations,sports teams and arenas, satellitetelevision providers, movie studios, andInternet companies.Rupert Murdoch (1931Rupert Murdoch (1931 –– present)present) –– Newscorp CEONewscorp CEO2010: Forbes Ranked 13thMost Powerful Person inthe World1986: Creates Fox BroadcastingCompany in the USA1953: Murdoch aged 22,returns from Oxfordupon his father’s deathto become ManagingDirector of News Limited
Rupert Murdoch (1931Rupert Murdoch (1931 –– present)present) –– Newscorp CEONewscorp CEO. . . missing schoolgirlMilly Dowler who waslater found murdered.The scandal resultedin News Internationalclosing its biggestselling paper, theNews of the World,and dropping atakeover bid forsatellite broadcasterBSkyB.July, 2011A scandal over phonehacking by Britainsbiggest selling newspaperhas escalated after itemerged police wereinvestigating the News ofthe World who allegedlyhacked the phone of . . .
1995: Ma founded ChinaYellowpages, China’sfirst internet company1999: FoundedAlibaba.com – China-based B2B marketplacesite2005: Named by Fortuneas one of the 25 mostpowerfulbusinesspeople in Asia2007: Businessperson ofthe Year - Businessweek2008: Nominated asone of the 30 World’sBest CEOs2009: Time Magazinenominated Ma as one ofthe 100 most influentialpeople in the world2013: Ma asChairman (andCEO until May2013) of AlibabaGroup – a holdingcompany with 6majorsubsidiaries.1988: BA in English fromHangzhou Teacher’s CollegeLecturer in English andInternational Trade atHangzhou Dianzi UniversityJack Ma – Founder, Chairman and CEO of Alibaba GroupJack Ma – Founder, Chairman and CEO of Alibaba Group
Jack Welch – CEO at General Electric 1981 - 2001Jack Welch – CEO at General Electric 1981 - 20011981: Promoted toCEO of GEShareholder Valuespeech in NewYork City1985: Downsizing – GEemployees reduced to299,000 (down from411,000 in 1980)1995: Six Sigmaquality programadopted fromMotorola leads tomassive revenues1999: Fortunemagazine namesWelch Manager ofthe Century2001: Sept. 7Jack Welchretires fromGEGE Market Value$ 13 billion $ 157 billion $ 280 BillionBSc, Chem. Eng, U. MassMSc, PhD Univ of Illinois
Jill Barad –Jill Barad – President, CEO and Chairman at Mattel 1997 - 2000President, CEO and Chairman at Mattel 1997 - 20001973: BA - Queens College1981: Joins Mattel (product manager)1990: President, Mattel USA1992: President and COO1993: Barbie sales plateau1995: Barad launchesnew marketingcampaign for BarbieDollsBarbie sales generaterevenue of $1.4 billionrepresenting 35% ofMattel’s gross revenue1997: President,CEO andChairman atMattel2000: Jill Baradresigns as CEO andreceived $ 1.2million annualpension as part ofher $ 50 millioncompensationpackage
Carly Fiorina –Carly Fiorina – CEO and Chairman at HP 1999 - 2005CEO and Chairman at HP 1999 - 20051976: BA – Stanford University1980: MBA in Marketing –University of Maryland1989: MSc in Management – MITSloan School of Management1998: Seniorexecutive LucentTechnologiesFortune Magazine -Most PowerfulBusinesswoman1999: CEO andChairman at HPFirst woman to leada Fortune 20Company2000: Initiates plansto break up HP andre-structure thecompany.Compaq mergerstrategy announced
Carly Fiorina –Carly Fiorina – CEO and Chairman at HP 1999 - 2005CEO and Chairman at HP 1999 - 20052002: HP merges withrival computercompany CompaqBoard member WalterHewlett vehementlyopposes Compaqmerger2003 – 2005: WalterHewlett continues toquestion Fiorina’sstrategic decision-making capabilities2005: HP boardforces Fiorina toresign2010: NovemberCalifornia Senatecandidate forRepublican party –Narrowly defeatedby Democratic rivalBarbara Boxeramidst massivemedia attention
Andrea Jung – CEO (1999) and Chairman (2001) at AvonAndrea Jung – CEO (1999) and Chairman (2001) at Avon1994: Joins Avonas President ofProduct Marketing1996: President ofGlobal Marketing1998- 9: COO at AvonBegins planning andexecuting Avon’slong terms growthstrategiesNov 1999: CEO2001: Chairman and CEORanked 4thon Fortune’s listof 50 most powerful womenin US business2008: JoinsApple’sBoard ofDirectors2010: Avonsales haveincreased by30% since 1999,and profits by40%1995 1999 2000 Annual Revenue 2010$ 4.5 billion $ 5.3 billion $ 5.7 billion $ 10.86 billionGraduates from PrincetonMagna Cum Laude
1977: BA andDip. Ed.University ofCapetown,South Africa1986-7:CompletesMBA withDistinctionwhilst pregnant1990: Promoted to Head of HRat Nedcor Bank1997: General Manager ,Strategic Marketing,Commonwealth Bank, AustraliaFeb 2008:Westpac CEOMay 2008:Takeover of St.George Bank2010: Forbes 8thMost PowerfulWoman in theWorld, rankedabove the Queenand Andrea JungGail KellyGail Kelly –– Westpac CEO: Feb 2008Westpac CEO: Feb 2008 –– presentpresent1980: Joined Nedcor Bank as aTeller – Fast-tracked intoaccelerated management trainingprogram2002: CEO, St. George Bank
Corporate Career:Asea Brown Boveri (India)Johnson & Johnson (India)Boston Consulting Group(US)Motorola (US)Pepsi (US)Ranked third onthe 2008 and2009 list of TheWorlds 100 MostPowerful Womenby Forbesmagazine.Fortune magazinehas named Nooyinumber one on itsannual ranking ofMost PowerfulWomen in businessfor 2006, 2007, 2008,2009 and 2010.INDRA NOOYI – Chairperson (since 2007) and CEO (since 2006), Pepsi.B. Sc. (Chemistry,Physics, Maths) MadrasChristian College, India.Masters degree – Finance& Marketing, IndianInstitute of Management,Calcutta.Masters degree – Public &Private SectorManagement, YaleUniversity School ofOrganization andManagement2008: Namedone of America’sBest Leaders byUS News andWorld Report.2009: NamedCEO of the Yearby Global SupplyChain LeadersGroup
INDRA NOOYI – Chairperson (since 2007) and CEO (since 2006), Pepsi.Nooyi is widely recognised as a highly effective leader, both within her organisation,and in the broader national and international business and politicalcommunities.Fortune magazine has named Nooyi number one on its annual ranking of MostPowerful Women in business for 2006, 2007, 2008, 2009 and 2010. In 2011and 2012 Nooyi was ranked second.The Fortune ranking criteria is four-fold: the size and importance of the woman’sbusiness in the global economy, the health and direction of the business, thearc of the woman’s career, and social and cultural influence.
INDRA NOOYI – An influential and internationally recognised leaderPublic Service Career:• Board Member, Yale University.• Member of the Board of Trustees of Eisenhower Fellowships, an internationalleadership exchange program.• Board member of the Lincoln Center for the Performing Arts, in New YorkCity.• Serves as a member of the Foundation Board of the World Economic Forum,International Rescue Committee, Catalyst (a human rights organisation).• Currently serves as Chairperson of the U.S.- India Business Council.
INDRA NOOYI – Chairperson and CEO, Pepsi.Key Leadership Strengths:• Career focused• A highly adept and experienced strategic thinker• An excellent communicator• Considered charismaticLeadership Style:• Hard-working• Collegial• Considerate• She views employees at PepsiCo as her extended family.
Iconic CEOs – Profile evaluationFive Perspectives for the evaluation of CEO Leadership1. Personality (eg: Branson, Semler Vs. Fiorina, Welch)2. Values (eg: Roddick V. Murdoch)3. Utterances (eg: Welch’s shareholder value speech inNew York V. Semler’s employee empowerment claims)4. Behaviours (eg: Welch’s aggressive defence of GE’salleged culpability in polluting the Hudson river V.Roddick’s strong actions on environmental issues)5. Results (eg: share values, revenue growth V. employeecommitment, innovative organisational culture)
Transformation of GE in 1980s – 1990sTransformation of GE in 1980s – 1990s1981 1988 1990Sold out more than 200business units and 70acquisitionsDelayering anddownsizingReplaced 12 of his 14business headsDeveloping leadersWork outBest PracticesGoing GlobalBoundaryless behaviorsService businessE-Business