Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Travel and Hospitality: Connecting Your Customer Journey

93 views

Published on

The 2017 edition of the Travel & Hospitality Report: Connecting the Customer Journey has just released featuring exclusive articles and interviews with senior executives from KLM, Jumeriah, Heathrow, Thomas Cook, Yotel, Carlson Rezidor, Hertz, Virgin Holidays, Disney and Dorchester Collection who have shared the challenges they’re facing on the road to CX excellence and how they're tackling these!

Featuring exclusive insight from CX leaders who focus on:

Connect the digital journey
Connecting their customer journey
Connecting the brand experience
Download the report for free.

Published in: Business
  • Be the first to comment

Travel and Hospitality: Connecting Your Customer Journey

  1. 1. FEATURING EXCLUSIVE, INTERVIEWS, ARTICLES AND PRESENTATIONS FROM:
  2. 2. "when you’re going to a beautiful destination we have Jumeirah Inside - a mobile, web & digital platform which allows you to go inside the hotels, to have a 360-degree view, to look out the window & see the view. This is one way where we’re coming to our customers when they’re sat at home dreaming about their next holiday." CONNECTING THE DIGITAL JOURNEY
  3. 3. "when you’re going to a beautiful destination we have Jumeirah Inside - a mobile, web & digital platform which allows you to go inside the hotels, to have a 360-degree view, to look out the window & see the view. This is one way where we’re coming to our customers when they’re sat at home dreaming about their next holiday." CONNECTING YOUR CUSTOMER EXPERIENCE
  4. 4. "Developing a guest-centric culture is critical. The synchronisation of brands, people, our guests and responsible business operation sets a strong foundation to building customer loyalty." CONNECTING THE BRAND EXPERIENCE
  5. 5. CLICK HERE TO DOWNLOAD THE FULL REPORT

×