Rendez vous presentation nov 10th 2010 v2

633 views

Published on

Presentatie Colin Lyon, Rendez-Vous Fashion meets Branding 2010, www.rendezvousutrecht.com

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
633
On SlideShare
0
From Embeds
0
Number of Embeds
4
Actions
Shares
0
Downloads
9
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Rendez vous presentation nov 10th 2010 v2

  1. 1. RENDEZ-VOUSFashion meets branding.<br />Colin Lyon <br />November 16th 2010<br />
  2. 2. Colin Lyon<br />Who and what?<br />
  3. 3. Colin Lyon<br />
  4. 4. Colin Lyon<br />MISSION<br />“TO CREATE BRANDS THAT ENRICH THE EXPERIENCE OF BEING ALIVE”<br />
  5. 5. Colin Lyon<br />
  6. 6. Today.<br />Think like the CEO of your brand and or your company.<br />
  7. 7. Changing behaviour and attitudes to design and innovation in your company tomorrow.Successful brands create value in consumers lives through a universal commitment to design and innovation.Make people love your company and your brand.<br />
  8. 8. Embrace the total consumer experience as the foundation for product, service and brand design.<br />
  9. 9. Why design? Brand development. Brand language. Visual brand language.<br />
  10. 10. Why Design?<br />We live in an overwhelming demanding consumer society.<br />Today more than at any other time new brand concepts need to be remarkable!<br />Brands need to connect in every medium on an emotional level with your target consumer.<br />Companies who embrace the customer experience and who are committed to building a total company design culture are shaping and changing our lives and attitudes everyday.<br />
  11. 11. A brand storm!<br />Y-3<br />
  12. 12. Design matters!<br />Every customer experience good or bad begins and ends with the way it has been designed.<br />
  13. 13. So what is a brand?<br /><ul><li>A brand is a persons emotional response to a product, service or company.
  14. 14. Your brand is not what you say it is, it is what consumers say it is.
  15. 15. Creating a brand is the process of connecting good strategy and good creativity.
  16. 16. The foundation of successful brands is consumer trust, when the consumer experience consistently meets or exceeds their expectations.</li></li></ul><li>Brand examples of an emotional response.<br />Brand<br />Apple<br />Albert Heijn<br />Starbucks<br />BMW<br />Tata Nano<br />Nike<br />The police.<br />Easyjet<br />Response<br />Love<br />Worship<br />Desire<br />Respect<br />Hate<br />Disgust<br />Detest<br />Admire<br />?<br />What your customers say about your brand is what matters!<br />
  17. 17. So who does it well?<br />
  18. 18.
  19. 19.
  20. 20. Why?<br />
  21. 21. From the beginning of the company the Nike business has remained focussed on athletic authenticity.<br />Athletic performance and striving to find the competitive advantage for the athlete through design and innovation sits at the core of the Nike brand.<br />Athletic performance product and the athletes associated with the Nike brand create aspiration.<br />Once grounded in performance Nike leverages this aspiration and develops the category with a focus on sports lifestyle and fashion.<br />
  22. 22. Origins 1970<br />
  23. 23. Evolution<br />
  24. 24. Revolution<br />
  25. 25. Today<br />Design/Innovate Aspiration/Athlete Desire/Buy<br />
  26. 26.
  27. 27. <ul><li>In 1997 Steve Jobs returned to Apple, when asked how he would get Apple into profit?
  28. 28. Answer?
  29. 29. Industrial Design!
  30. 30. Today Apple is worth $265B, $50B ahead of Microsoft.</li></li></ul><li>
  31. 31.
  32. 32.
  33. 33. So what about your brand?<br />
  34. 34. Developing a brand.<br /><ul><li>Why are you doing this?
  35. 35. Passion to create, fame and fortune?
  36. 36. If you have an existing brand then time for an audit.
  37. 37. Who are you? What do you do and why does it matter?
  38. 38. If you were out of business tomorrow would any of your customers care?
  39. 39. If you have not developed an emotional connection to your brand the answer is no......</li></li></ul><li>Developing a brand.<br /><ul><li>Do something you love, do something you believe in.
  40. 40. You may have to live with this for a long time.
  41. 41. Think big! Have a grand plan.
  42. 42. What would it look like if you were number one in your category or product. Dream.
  43. 43. What business do you want to be in?
  44. 44. There is a market for everything you see around you or it would not exist, it has a customer. (for now!)
  45. 45. Do something you understand.
  46. 46. Research research research. Understand the competitive environment you are going into, trends, market leaders, distribution channels, consumer profiles etc</li></li></ul><li>Developing a brand.<br />Your brand is the essence that identifies your product, service or company.<br />Create a narrative, write the words that describes the purpose, the points of difference, the personality, the philosophy and promise of your brand.<br />When you compare your brand to your competitors what is it that makes your brand different?<br />Going forward managing your brand is about constantly managing what makes you different.<br />Who is the specific consumer you are targeting with your brand?<br />
  47. 47. The consumer decides. Become a social, cultural and media sponge.See the world through the eyes of your target consumer<br />
  48. 48. Differentiate..............<br />Your brand design strategy must <br />identify, <br />inform, <br />entertain, <br />persuade <br />and differentiate itself.<br />Consumers notice what is different so manage the differences everyday.<br />
  49. 49. Don’t do it on your own.......<br />Build your network, identify your partners, present your brand and encourage objective feedback, listen and learn.<br />
  50. 50. Talk to your customers, create a dialogue, listen and learn.What's the brand promise?Does it deliver?Does anyone remember?<br />
  51. 51. Be brave, innovate, innovate .<br />
  52. 52. Be persistent, be consistent, it takes a while..<br />
  53. 53. Brand language-Tone of voiceMake consumers love your brand!<br /><ul><li>Create a narrative, how you talk about your brand.
  54. 54. Write the words that describe the purpose, the points of difference, the personality, the philosophy and promise of your brand.
  55. 55. Use words to inspire, to inform, to communicate .
  56. 56. Words effect how brands are perceived, visualised, positioned and managed.</li></li></ul><li>Brand language-Tone of voice<br /><ul><li>When consistent it allows the consumer to recognise the brand.
  57. 57. The brand language should influence the internal organisation and any contact with consumers.
  58. 58. Language creates a sense of purpose and belonging.
  59. 59. Language can be used to tell stories about how the business started and the people who created it.</li></li></ul><li>External NIKE language.Just do it!<br />
  60. 60. Internal language<br />1 "It is our nature to innovate." The company sees innovation as one of its core organisational competencies.<br />2 "Nike is a company." Nike is a profit-making entity and it achieves this goal very well. In the quarter ended August 31, 2007 it reported that its net income was up 51 per cent on the same quarter in 2006.<br />3 "Nike is a brand." The "swoosh" logo is instantly recognisable around the world. Nike sees this as the symbol of its global leadership. It will enter only those markets that it thinks it can dominate. It says: 'lf we can't lead it, we don't need it.“<br />4 "Simplify and go." Nike products have short life-cycles in terms both of technology and fashion. The company believes that making quick yet skilful decisions is key to its success. This aspect of Nike's vision, together with the seventh maxim, is particularly powerful in articulating the company's hugely successful use of emergent strategy.<br />5 "The consumer decides." The company is keenly aware of the sophistication of its customers and it treats them as its key stakeholder.<br />
  61. 61. Internal language<br />6 "Be a sponge." Employees at Nike are encouraged to be curious and open to new ideas, whatever their source.<br />7 "Evolve immediately." Nike sees itself as being in perpetual motion--viewing change as a key source of innovation. This attitude can easily be observed in the wide range of products that Nike offers its consumers. It is another example of the company's use of emergent strategy to good effect.<br />8 "Do the right thing." Nike thinks of itself as a responsible global citizen, embracing the stakeholder view of corporate social responsibility. It encourages its people to be honest and transparent and to promote diversity and sustainability.<br />9 "Master the fundamentals." All the innovation in the world is useless if you can't put it into action. A crucial part of Nike's success is its ability to refine its performance--the recent growth in profits suggests that it's achieving this.<br />10 "We are on the offence--always." To stay ahead in an extremely competitive environment, Nike urges its people to act like leaders in their field to achieve victory.<br />
  62. 62. Internal language<br />11 "Remember the Man." The late Bill Bowerman is still held in high esteem throughout Nike, both for his understanding of athletes' needs and for his innovative spirit. Even from the grave he exerts a strong cultural influence on the organisation he helped to start--to the extent of being quoted in its mission statement.<br />
  63. 63. Examples of developing brand language , philosophy, positioning and mission.<br />
  64. 64.
  65. 65. Philosophy <br /><ul><li>We are a brand.
  66. 66. Our future is limited only by our inability to imagine it, we must be bold, we must dream and believe our dreams can come true.
  67. 67. The value we create for ourselves and for our partners will come from our team, guided by our vision and managed by through our philosophy.
  68. 68. Our people will create the value, our people are our most valuable asset, we must commit collectively and individually to invest in people every day.
  69. 69. We are a learning organisation, identify the influencers, the dreamers, the visionaries, invite them in, nurture them and learn from them.</li></li></ul><li>Philosophy <br /><ul><li>We move from being a brand communications solution to the brand creation, brand growth and business development solution through the innovative use of media and communication.
  70. 70. We will commit to work with brands who can share our collective vision for their future; these brands will become our partners.
  71. 71. We will build value for our partners through our passion and desire to deliver innovative, unexpected and brand relevant creative solutions.
  72. 72. Our network is our competitive advantage, build the most talented and informed creative network in the world, demand excellence and commitment to the OBA vision.
  73. 73. OBA must be diligent, tenacious, responsive, nimble and a driver of change, we must be solution and opportunity focused.</li></li></ul><li>Philosophy <br /><ul><li>The consumer will determine our success, know them, understand them, be part of their life, learn.
  74. 74. OBA is the ideas company, we are the communications company, we inspire, we lead and we never compromise our creative vision.
  75. 75. Our world yearns for our social and ethical conscious to manifest itself in actions and in deeds. OBA can leverage all it creates and all we are to be a force for good, for justice and hope.
  76. 76. Commit to identifying our cause and create something that inspires, let’s do the right thing.
  77. 77. Today we are creating our legacy, let’s be proud, let’s make it great</li></li></ul><li>Philosophy<br />Key words ...............<br />Brand, dream, people, learn, business, vision, partners, network, consumer, social, ethical, legacy.<br />
  78. 78. Mission<br />Booom!<br />Ignite the Glorious Truth.<br />
  79. 79. Corporate FIFA mission<br />Develop the game, touch the world, build a better future.<br />Played by millions around the world, football is at the heart and soul of FIFA. Our mission is to develop the game around the world, to bring hope to those less privileged, build a better future for the world by using the power of football.<br />For the game, for the world.<br />
  80. 80. Developing the consumer brand mission........<br />
  81. 81. FIFA Merchandising and design philosophy<br /><ul><li>Brand. The brand is king, everything we say, everything we create, what we mean to consumers is defined and guided by how the brand defines itself.
  82. 82. Consumer. The consumer decides, his world changes every day, know him, know his world, see the world through his eyes.
  83. 83. Product. If we define our point of differentiation in product, in presentation and assortment the consumer will respond. </li></ul>The purchasing decision is never about price points when we create desire.<br /><ul><li>Retail. Where we control or influence the retail landscape we must think of retail as media, retail environments communicate, retail has the ability to create the “consumer moment”.
  84. 84. The Marketplace. Trend is not a fad, it is an evolution and a condition. Look backward to classics and forward to culture.</li></ul>54<br />
  85. 85. Consumer brand mission<br />“create the leading sport lifestyle brand through the fusion of football, fashion and culture”<br />
  86. 86. Visual brand language.<br />The overarching visual style that guides the design of all elements connected to the brand.<br />A long term creative platform to leverage the brands personality.<br />
  87. 87. Examples of design/visual brand language.<br />
  88. 88. BMW today.<br />
  89. 89. BMW Tomorrow?<br />
  90. 90. Paul Smith.<br />
  91. 91. Paul Smith.<br />
  92. 92. Consumers.<br />
  93. 93. The consumer decides. Become a social, cultural and media sponge.See the world through the eyes of your target consumer<br />
  94. 94. Consumers, know them. <br /><ul><li>Demographic.
  95. 95. Age, occupation, educational background, gender, income, family size.
  96. 96. Geographic.
  97. 97. Where they live, post code, rural, urban, private, rented.
  98. 98. Benefit
  99. 99. Why do consumers use a particular brand or product, what are the characteristics of those brands and or products
  100. 100. Psychographic
  101. 101. Social class, personality type, lifestyle.
  102. 102. Behaviour.
  103. 103. Frequency of purchase, loyalty to particular brands</li></li></ul><li>Consumers. Understanding a consumer profile and creating design features and consistent brand language..... Example<br />
  104. 104. Corporate FIFA mission<br />Develop the game, touch the world, build a better future.<br />Played by millions around the world, football is at the heart and soul of FIFA. Our mission is to develop the game around the world, to bring hope to those less privileged, build a better future for the world by using the power of football.<br />For the game, for the world.<br />
  105. 105. Developing the consumer brand mission........<br />
  106. 106. Consumer brand mission<br />“create the leading sport lifestyle brand through the fusion of football, fashion and culture”<br />
  107. 107. Go to market.Product, design and distribution construct.........<br />
  108. 108. THE FIFA BRAND MARKET PLACE POSITIONING<br />AUTHENTIC SPORT<br />ACTIVE LIFE<br />Performance needs of athletes<br />Inside the sport<br />Performance needs of <br />lifestyle consumers<br />Y-3<br />$<br />$$$$$<br />
  109. 109. Product and design construct…..<br />FIFA CONSUMER PRODUCT BRAND PILLARS<br />Sport Lifestyle<br />Trend<br />Heritage<br />Event<br />Sports <br />Graphics<br />Urban<br />BEST<br />FIFA Official store<br />Managed space…..<br />Directional fashion.<br />Trend/energy stores<br />Selfridges<br />Harvey Nichols<br />Trophy<br />Men's &Women's<br />Editions<br />Men's & Women's<br />Vintage T’S<br />Men's & Women's<br />Code<br />Men's<br />Events Prem<br />Men's<br /> Women's Boys<br />Sports <br />Graphics<br />Fifa Brand <br />Essentials<br />1904<br />Men's & Boys<br />BETTER<br />General sports stores<br />Better dept store<br />JJB<br />Debenhams<br />1904<br />Heritage T’s<br />Men's & Boys<br />Sports <br />Graphics<br />Stadium<br />Men's & Boys<br />Events Mid<br />Men's<br /> Women's Boys<br />Fifa Street<br />Boys<br />GOOD<br />Value retail<br />Tesco<br />Wal-Mart<br />45/45<br />Men's & Boys<br />Events Value<br />Men's<br /> Women's Boys<br />Sports <br />Graphics<br />71<br />
  110. 110. Go to market.What consumer for each collection?<br />
  111. 111.
  112. 112. Editions. Competitive brands.<br />
  113. 113. EDITIONS - FOS<br />High price point<br />Classic<br />Trend<br />Low price point<br />
  114. 114. Editions Consumer: David<br /><ul><li> Male 20 – 35
  115. 115. Style is important
  116. 116. Inspired by sport/music/media
  117. 117. Lives for the weekend
  118. 118. Supports local football team
  119. 119. Hangs out at weekends at local bars or goes to concerts with his friends
  120. 120. Brand loyal, enjoys the heritage of brands
  121. 121. Dresses to fit his lifestyle, looks for long standing value and brand connection</li></ul>MEET David – “I work in the media and it pays the bills but my focus turns to the weekend...I support my<br />local team and love to get to a music concert with friends”<br />
  122. 122. Editions Consumer: Sara<br /><ul><li> Female 20 – 35
  123. 123. Inspired by sport/music/media
  124. 124. Lives for the weekend
  125. 125. Supports local football team with boyfriend
  126. 126. Hangs out at weekends at local bars or goes to concerts with friends
  127. 127. Brand loyal, enjoys the heritage of brands
  128. 128. Dresses to fit her lifestyle, looks for long standing value and brand connection</li></ul>MEET Sara– “I l try to live life to the max! Keeping busy, my boyfriend and I support our local team and go into town to concert venue’s. Shopping is another obsession of mine”<br />
  129. 129. Product and design construct…..<br />FIFA CONSUMER PRODUCT BRAND PILLARS<br />Sport Lifestyle<br />Trend<br />Heritage<br />Event<br />Sports <br />Graphics<br />Urban<br />BEST<br />FIFA Official store<br />Managed space…..<br />Directional fashion.<br />Trend/energy stores<br />Selfridges<br />Harvey Nichols<br />Trophy<br />Men's &Women's<br />Editions<br />Men's & Women's<br />Vintage T’S<br />Men's & Women's<br />Code<br />Men's<br />Events Prem<br />Men's<br /> Women's Boys<br />Sports <br />Graphics<br />Fifa Brand <br />Essentials<br />1904<br />Men's & Boys<br />BETTER<br />General sports stores<br />Better dept store<br />JJB<br />Debenhams<br />1904<br />Heritage T’s<br />Men's & Boys<br />Sports <br />Graphics<br />Stadium<br />Men's & Boys<br />Events Mid<br />Men's<br /> Women's Boys<br />Fifa Street<br />Boys<br />GOOD<br />Value retail<br />Tesco<br />Wal-Mart<br />45/45<br />Men's & Boys<br />Events Value<br />Men's<br /> Women's Boys<br />Sports <br />Graphics<br />78<br />
  130. 130.
  131. 131. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />Brand values<br />Exclusive<br />Historic <br />Individual <br />
  132. 132. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />Market Comparables - Retro American<br />Superdry<br />A&F<br />Polo RL<br />
  133. 133. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />Market Comparables - Denim Brands/ Penguin<br />Lee - Gold Label <br />Levi’s LVC<br />Penguin<br />
  134. 134. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />Market Comparables - Sports Heritage<br />Adidas Originals<br />Rudolph Dassler<br />Converse<br />
  135. 135. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />Consumer<br />A bit like a train spotter - this consumer is very aware of detail and true authentic product. Probably collects other types of <br />product and wears only certain type of denim and sports originals. Most definitely urban, knowledgable and into bands.<br />
  136. 136. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />Collectables<br />Other vintage products that this consumer might buy into ; <br />
  137. 137.
  138. 138. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />Details - true authentics<br />Levi’s LVC pay attention to recreating exact vintage details and explains this to their consumers. <br />
  139. 139. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />Details - create individuality across the line<br />Superdry have a variable label system that creates an individual and premium feel <br />
  140. 140. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />Details - bespoke<br />The handwritten or stamped label often gives the personal touch <br />
  141. 141. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />Application<br />Vintage garments will pay the same attention to detail regarding graphic application, whether flocked, ghost printed, small <br />Brand embroidery or varsity style appliques <br />
  142. 142. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />Packaging - point of sale - modern adaption<br />Vintage can feel modern too. Especially if taken from the era’s like the 90’s or 80’s.Vintage is about keeping true to the era.<br />
  143. 143. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />FIFA Product - Mexico 70<br />Example of Mexico 70 taken through to Vintage<br />Quality inside back neck detailing is the focus. Using taping detail to pick out the Mexico 70 world cup, and secondary label device<br />to give the product added value<br />
  144. 144. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />FIFA Product - Mexico 70<br />Example of Mexico 70 taken through to Vintage<br />Mexico 70 tee shirt designs inspired from or taken literally from the FIFA World Cup IP<br />
  145. 145. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />FIFA Product - Mexico 70<br />Example of Mexico 70 taken through to Vintage<br />
  146. 146. FIFA OFFICIAL STORE<br />VINTAGE COLLECTION <br />FIFA Product - Mexico 70 Packaging<br />Example of Mexico 70 taken through to Vintage<br />The packaging will be kept authentic taking packaging ideas from its era for example 70’s toys; photographic images<br />of the product onto cardboard.<br />
  147. 147. Now you have all the components, you have built your brand what then?<br />
  148. 148. It is yours to lose.....if you don't stay focused on the customer experience.<br />
  149. 149.
  150. 150. Business leaders prefer rational, logical and process driven decision making.<br />
  151. 151. What do consumers want from life?We, all of us want things that are engaging, fun, personal, useful, productive and desirable.And emotionally rewarding. <br />
  152. 152. Every customer experience good or bad begins and ends with the way it has been designed. <br />
  153. 153. People (consumers) are seeking a great experience of being alive!<br />
  154. 154. Go design it!<br />
  155. 155. Thank you. <br />

×