Effective coaching a glimpse-Madhur Kathuria


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Effective coaching a glimpse-Madhur Kathuria

  1. 1. Effective Coaching by Madhur Kathuria Agile Coach
  2. 2. Module 1: Introduction
  3. 3. <ul><li>How individuals gain value out of coaching ? </li></ul>ROI ? Can the coach help us reach organizational goals… Coaching is a hit or miss ScrumMaster ?? Many leaders find great business value in coaching But Does it really help? What Business value will coaching add… Let us roll-out Coaching Organization wide Sandra, Executive Vice President Paul, Chief Learning Officer
  4. 4. Let’s Do a Survey
  5. 5. Coaching Expectation vs. Deliverables What Leaders Expected What Coaching Delivered <ul><li>Retention of Talent </li></ul><ul><li>Accelerating Promotions </li></ul><ul><li>Improved teamwork </li></ul><ul><li>Increased Diversity </li></ul>HIGH <ul><li>Increased productivity </li></ul><ul><li>Increased quality of services </li></ul><ul><li>Improved teamwork </li></ul><ul><li>Increased team member satisfaction </li></ul><ul><li>Increased client satisfaction </li></ul><ul><li>Increased quality of services </li></ul><ul><li>Increased productivity </li></ul>MEDIUM <ul><li>Increased team member satisfaction </li></ul><ul><li>Increased client satisfaction </li></ul><ul><li>Reduced cost </li></ul><ul><li>Increased business development </li></ul><ul><li>Reduced cost </li></ul>LOW <ul><li>Increased business development </li></ul><ul><li>Retention of Talent </li></ul><ul><li>Accelerating Promotions </li></ul><ul><li>Increased Diversity </li></ul>
  6. 6. The perception of Value The Value added by coaching might not be same with coaching client and the leaders
  7. 7. The three anchors Coaching That Counts …
  8. 8. The Approach “ Various Coaching alternatives and techniques confuse the clients “ The Bottom-line
  9. 9. Manage Establish the business context for coaching Establish the need Find a sponsor…
  10. 10. Evaluate
  11. 11. Module 2 : Defining the space for coaching
  12. 12. Delivering Lasting Change…
  13. 13. The Key factors Alignment of concerns
  14. 14. Surface Coaching vs. Behavioral changes
  15. 16. Learning should be a chain reaction Coach is the Moderator
  16. 17. Transactional coaching vs . Transformational Coaching
  17. 18. [Transactional Coaching focuses on Surface Issues ]
  18. 19. [Transformational Coaching focuses on Learning from Insight and experiences]
  19. 20. Reflective Insight
  20. 21. Emotional Insight
  21. 22. I n t u t I o n
  22. 24. Insight Action
  23. 25. [Actions deepen the Insight ] ACTIONS Insight [ Correct Actions are built on the foundation of insight ] Actions Evolving Insight [ Insight comes in phases] [Each level of insight supports next]
  24. 26. Building Bridges Creating Alignment Finding Focus Original Action What do I want to be ? What do I want to create ? What I am made of ? What do I need to Do now ? Inspirational Intuitive Emotional Reflective 1 2 3 4
  25. 27. Quadrant 1: Finding Focus [Self Awareness] Enhancing Personal Effectiveness [Physical Centeredness]
  26. 28. Quadrant 2: Building Bridges Building effective relationships
  27. 29. Intuition helps you navigate in complex situations Quadrant 3: Creating Alignment
  28. 30. Quadrant 4: Action
  29. 31. Questions??
  30. 32. Thank you