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Workplace innovation & Knowledge Management - COTEC CoP session 13 11-2014

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Presentation performed at COTEC session via Webex on November 13, 2014.

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Workplace innovation & Knowledge Management - COTEC CoP session 13 11-2014

  1. 1. Workplace Innovation & Knowledge Management (CoP perspective) Applicability in Portuguese Companies Irina Saur-Amaral irina.amaral@ipam.pt
  2. 2. Inovação no Local de Trabalho & Gestão do Conhecimento (perspetiva CoP) Aplicabilidade em Empresas Portuguesas Irina Saur-Amaral irina.amaral@ipam.pt
  3. 3. Comunidades de Prática • Indivíduos ou atores (ex. organizações) com formação comum, métodos de trabalho parecidos, problemas semelhantes etc. (REDES DE CONHECIMENTO) • Ex. COTEC, ordens profissonais, colegas dos mesmos cursos • Permite, sobretudo, criação e partilha de conhecimento APRENDIZAGEM + AVALIAÇÃO DE CONHECIMENTO + REFLEXÃO CRÍTICA
  4. 4. Inovação no Local de Trabalho • Envolvimento e consulta de: – Colaboradores – Gestores intermédios – Gestão de topo – Atores externos diversos (parceiros sociais, fazedores de opinião, academia, etc.) FACILITA A CRIAÇÃO DE REDES DE CONHECIMENTO EFICAZES LIGAÇÃO AO SISTEMA DE GESTÃO DE CONHECIMENTO
  5. 5. Inovação no Local de Trabalho • Envolvimento e consulta de: – Colaboradores – Gestores intermédios – Gestão de topo – Atores externos diversos (parceiros sociais, fazedores de opinião, academia, etc.) MELHOR TOMADA DE DECISÃO BEM-ESTAR LABORAL GESTÃO DA MUDANÇA VANTAGEM COMPETITIVA
  6. 6. Inovação no Local de Trabalho • Casos de sucesso europeus – Benefícios comprovados em inovação (taxas superiores de sucesso de novos produtos/ serviços  aumento do volume de negócios) – Provas académias + empresariais (EUWIN) – Dutch Smart Industry + UKWON + … EU Horizonte 2020 • E em Portugal? COTEC & CoP ICIEMC 2014 – LANÇAMENTO ALIANÇA PARA A INOVAÇÃO NO LOCAL DE TRABALHO
  7. 7. Inovação no Local de Trabalho: Abordagem Portuguesa Entrevistas // Questionários aos colaboradores da organização Mapeamento dos atores externos relevantes Conversas // Questionários com os atores externos /CoP Sistema de Gestão de Conhecimento da organização (Memória organizacional viva e explícita) Criação de valor •Desenvolvimento de estratégias •Desenvolvimento de projetos diversos (novos produtos / serviços) •Desenvolvimento de abordagens de sustentabilidade Plataformas de benchmarking (CoP – COTEC; EUWIN) MERCADO ORGANIZAÇÃO PARCERIAS WI DIÁLOGO CONTÍNUO FEEDBACK
  8. 8. Inovação no Local de Trabalho: Abordagem Portuguesa
  9. 9. Inovação no Local de Trabalho: Abordagem Portuguesa • EUWIN Ambassadors • Aliança Portuguesa para a Inovação no Local de Trabalho • … • Contactos: – Irina Saur-Amaral (irina.amaral@ipam.pt) – Peter Totterdill (peter.totterdill@ukwon.net) – Steven Dhondt (steven.dhondt@tno.nl)
  10. 10. Workplace Innovation & Knowledge Management (CoP perspective) Irina Saur-Amaral irina.amaral@ipam.pt Applicability in Portuguese Companies

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