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Carta Digitale dei Servizi forum pa call4ideas 2016

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Presentazione ForumPA call4ideas 2016 dell'idea progettuale Carta Digitale dei Servizi

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Carta Digitale dei Servizi forum pa call4ideas 2016

  1. 1. LA CARTA DIGITALE DEI SERVIZI (DCS) Soluzioni per migliorare la comunicazione tra amministrazioni locali e centrali e cittadini e imprese
  2. 2. Irene Colasanti (Referente) Ricopre ruolo dirigenziale per la progettazione e sviluppo di sistemi informativi. Il suo lavoro consiste nel coordinamento dei gruppi di lavoro impiegati sulle varie attività e nella gestione del rapporto con i clienti. Inoltre si occupa di definire strategie di marketing e di comunicazione. Alessandro Baglioni Project Manager ICT. Claudio Carrano Project Manager ICT, Senior Business Analyst. Alberto Modenese Analista/Programmatore Senior, Web Developer, Mobile Developer. Antonio Colasanti Analista/Programmatore Senior. Presentazione del gruppo di lavoro
  3. 3. La Carta Digitale dei Servizi (DCS) è una suite che accoglie una serie di servizi funzionali e innovativi. La Carta Digitale dei Servizi permette di stabilire e mantenere un canale comunicativo diretto tra l’entità della PA (Responsabile, Funzionario, Segreteria di un Ufficio specifico) e i relativi destinatari (Cittadini, Imprese, Dipendenti, Collaboratori), attraverso l’uso di dispositivi mobile (Smartphone, Tablet). Si possono definire svariati canali comunicativi instaurando, per ciascuno di essi, molteplici servizi atti a gestire determinate esigenze ed attività. Presentazione dell’idea o soluzione 1/2
  4. 4. Trova applicazione in molti ambiti che vanno dal settore Servizi generali alla pianificazione controllata di un evento (museo, convegno, seminario, riunione, appuntamento) e al controllo e gestione degli accessi all’interno di edifici pubblici. La Carta Digitale dei Servizi in ambito commerciale consente la realizzazione di un sistema di Marketing Digitale mirato e personalizzato per qualunque tipo di servizio/prodotto acquistabile attraverso canali digitali. Rivolto alla massima attenzione per il Fruitore, con l’ausilio delle nuove tecnologie, consente di pubblicizzare al meglio le «iniziative commerciali o i servizi a pagamento» e di comunicarle in tempo reale sui dispositivi mobile. Presentazione dell’idea o soluzione 2/2
  5. 5. Per ulteriori approfondimenti La carta digitale dei servizi rappresenta indubbiamente un modo estremamente nuovo per memorizzare e trasmettere dati in maniera rapida efficace ed efficiente. Questa tecnologia consente l'eliminazione del rischio di smarrimento di tesserini o carte fisiche, garantisce un metodo di archiviazione uniforme e standard, é ideale per l'organizzazione sia per la gestione di dati e informazioni di vario tipo, sia per l'efficacia comunicativa che può esprimere rispetto ad altre tecnologie e/o sistemi in quanto consente l'immediato invio di comunicazioni direttamente ai possessori.
  6. 6. Referente: Irene Colasanti Contatto email: irene.colasanti@osweb.it LA CARTA DIGITALE DEI SERVIZI (DCS)

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