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@benatipsosmori 
The Housing Conundrum 
Public opinion & what it means 
4th November, 2014 #JLL
Our latest results for JLL 
Fieldwork conducted 10-13 October 2014 
1,009 GB adults 16-75 
conducted online 
weighted to national profile
Irrational exuberance over the economy? 
Base: c.1,000 British adults each month 
Index (get better minus get worse) 
Source: Ipsos MORI Political Monitor 
-80 
-60 
-40 
-20 
0 
20 
40 
Dec-97 
Mar-98 
Jun-98 
Sep-98 
Dec-98 
Mar-99 
Jun-99 
Sep-99 
Dec-99 
Mar-00 
Jun-00 
Sep-00 
Dec-00 
Mar-01 
Jun-01 
Sep-01 
Dec-01 
Mar-02 
Jun-02 
Sep-02 
Dec-02 
Mar-03 
Jun-03 
Sep-03 
Dec-03 
Mar-04 
Jun-04 
Sep-04 
Dec-04 
Mar-05 
Jun-05 
Sep-05 
Dec-05 
Mar-06 
Jun-06 
Sep-06 
Dec-06 
Mar-07 
Jun-07 
Sep-07 
Dec-07 
Mar-08 
Jun-08 
Sep-08 
Dec-08 
Mar-09 
Jun-09 
Sep-09 
Dec-09 
Mar-10 
Jun-10 
Sep-10 
Dec-10 
Mar-11 
Jun-11 
Sep-11 
Dec-11 
Mar-12 
Jun-12 
Sep-12 
Dec-12 
Mar-13 
Jun-13 
Sep-13 
Dec-13 
Mar-14 
Jun-14 
Sep-14 
+4 
-46 
-56 
-48 
+23 
-64 
+12 
+34 
Q. Do you think that the long-term economic condition of the economy will improve, stay the same or get worse?
House price sentiment mirrors economy 
+9 
-2 
+7 
+19 
+15 
+15 
+20 
+33 
+40 
+64 
+66 
+65 
+66 
+62 
-28 
-32 
-48 
-14 
-32 
-9 
-6 
-19 
0 
+23 
+15 
+23 
+29 
+24 
-60 
-40 
-20 
0 
20 
40 
60 
80 
Apr-11 
Oct-11 
Jan-12 
Mar-12 
Jun-12 
Oct-12 
Dec-12 
Mar-13 
Jun-13 
Sep-13 
Dec-13 
Mar-14 
Jul-14 
Sep-14 
HPO 
EOI 
HPO – balance of % higher minus % lower 
EOI – balance of % improve minus % get worse 
Q.Do you think the average property price in the UK will be higher or lower in 12 months time or will it be the same? (HPO) Q. Do you think the general economic condition of the country will improve, stay the same, or get worse over the next 12 months? (EOI) 
Source: EOI – Ipsos MORI (measures in advance of HMCT fieldwork) 
Source: HPO – Halifax/Ipsos MORI Housing Market Confidence Tracker
And as market ‘cools’, housing’s salience dips? 
Year 
0 
50,000 
100,000 
150,000 
200,000 
250,000 
0 
2 
4 
6 
8 
10 
12 
14 
16 
1997 
1998 
1999 
2000 
2001 
2002 
2003 
2004 
2005 
2006 
2007 
2008 
2009 
2010 
2011 
2012 
2013 
2014 
% mentioning housing as 
among/the most important 
issue(s) facing GB 
UK average house price 
Base: c.1,000 British adults age 18+ each month 
Sources: Ipsos MORI Issues Index 
Halifax House Price Index (All(Mon)NSA) 
£67,775 
(Mar‘97) 
£187,018 
(Sep’14) 
6% (Mar’97) 
10% 
(Oct’14) 
£200,578 
(Jul‘07) 
16% 
(Jul’07) 
% mentioning 
£ UK average house price
Public say prices are too high 
Base: 1,009 GB adults 16-75, online, 10-13 October 2014 
Q. Thinking about Britain in general, please indicate the extent to which you agree or disagree…. “House prices are currently too high” 
45 
% strongly agree 
% tend to agree 
% tend to agree (4%) 
% strongly disagree (1%) 
33 
14 
Source: Ipsos MORI/ JLL 
% neither agree/disagree
Seen as most important housing issue 
Base: 1,009 GB adults 16-75, online, 10-13 October 2014 
Q. Which, if any, of the following do you see as the 2 or 3 most important problems facing the housing market in Britain today? 
House prices are too high 
47% 
Size of deposits 
31% 
Lack of social housing 
30% 
Not enough new homes being built 
20% 
Rents too high 
28% 
Too many people from abroad buying homes 
21% 
Housing benefit changes 
14% 
Banks not giving out mortgages 
15% 
Stamp duty is too high 
14% 
Big homes occupied by 1 or 2 people 
5% 
Too many second homes 
13% 
Not enough schemes for renters to get on ladder 
12%
Only… 
Base: 1,009 GB adults 16-75, online, 10-13 October 2014 
8% 
identify prices and supply as top issues 
Source: Ipsos MORI/ JLL
Better link prices & supply in London? 
47 
39 
37 
14 
7 
5 
5 
3 
2 
1 
1 
Over-population/ immigration 
Planning/ ability to build/ land availability 
Economic backdrop/ lack of financing 
Local government policy (e.g. housing allocation) 
Renting - poor landlords 
Poor housing choice 
Poor housing quality 
% 
•Source: Ipsos MORI/London Councils 
Base: Londoners agree there is a housing crisis in London (829). 18 - 29 Oct 2013 
Government policy incl. welfare reform & legacy of Right to Buy 
Affordability of housing/house prices 
Buy to let/people buying properties and not living in them 
17 
Q. And what, if anything, do you think are the main causes of the current housing crisis in London? (spontaneous) 
Lack of building/housing supply/ investment
“The nearest the British have to a religion” (#2) 
Q. If you had a free choice, would you choose to rent accommodation, or would you choose to buy? % Buy 
70% 
75% 
80% 
85% 
90% 
95% 
96 
97 
98 
99 
00 
01 
02 
03 
04 
05 
06 
07 
08 
09 
10 
Pre war 
Baby boomers 
Gen X 
Gen Y 
Overall 
Aspiration is strong 
Source: Ipsos MORI analysis of BSAS (NatCen) 
19
Kids recognise problem 
Q. Do you think it will be easier or harder for you to buy your own house than it was for your parents? 
40% 
16% 
29% 
16% 
Harder for me 
Easier for me 
About the same 
Don’t know / not stated 
Base: 2,734 11-16 year olds Source: Ipsos MORI Young People Omnibus (2014)
34% 
23% 
22% 
16% 
4% 
Q To what extent do you agree or disagree… ‘Rising house prices are a good thing for Britain’? 
Base: 1,970 British adults 13-23 September 2013 
% agree 
% neither/nor 
% disagree 
Source: Ipsos MORI/Inside Housing 
56% own/occ’ 
58% renters 
Consensus on challenge of rising prices
Q To what extent do you agree or disagree… ‘Rising house prices are a good thing for me personally’? 
Base: 1,970 British adults 13-23 September 2013 
% agree 
% neither/nor 
% disagree 
Source: Ipsos MORI/Inside Housing 
24% 
18% 
28% 
19% 
10% 
41% own/occ’ 
9% renters 
…but more divisive in personal terms
And JLL survey found disquiet abut lending 
Base: 1,009 GB adults 16-75, online, 10-13 October 2014 
Q. Thinking about Britain in general, please indicate the extent to which you agree or disagree….“it has been made too difficult for people to get mortgages these days” 
Source: Ipsos MORI/ JLL 
28% 
38% 
17% 
9% 
3 
5 
Strongly agree 
Tend to agree 
Neither agree nor 
disagree 
Tend to disagree 
Strongly disagree 
Don't know 
Agree 66% 
Disagree 11% 
Mortgage holders 
Agree 70% 
Disagree 13% 
Overall
9% 
22% 
48% 
60% 
Up to £50 
Up to £100 
Up to £200 
Up to £300 
Some low tipping points – interest rates 
Base: 651 mortgage-holders,16-75, online, 10-13 October 2014 
Source: Ipsos MORI/ JLL 
Q. What is the smallest amount your monthly mortgage repayments would have to increase for them to become unaffordable? (Mortgage holders) 
Increase per month 
% who would find this increase unaffordable
The supply conundrum
The problem/solution conundrum 
Base: 1,009 GB adults 16-75, online, 10-13 October 2014 
Top 4 of 7 
Building more homes which are affordable 
35% 
Reducing the no. of empty homes 
32% 
Lack of social housing 
30% 
61% 
agree we are not building enough homes nationally 
Q. Thinking about Britain in general, please indicate the extent to which you agree… 
“We are not building enough homes to keep up with what is needed” 
Q. Which, 1 or 2, if any, do you think should be the highest priority for the Government to deal with? 
Source: Ipsos MORI/ JLL 
Making it easier for FTBs… 
28% 
Improving run down estates 
27%
Solution more contentious than problem 
71% 
84% 
Q. To what extent do you agree or disagree… 
Con 
Lab 
… there is a housing crisis in Britain? 
… more new homes need to be built in the local area? 
44% 
60% 
80% 
Own/occ’ 
Renters 
47% 
62% 
% agree 
79% 
Base: 1,015 British adults 12-14 January 2013 
Ipsos MORI/Evening Standard
The central/local conundrum 
Base: 1,009 GB adults 16-75, online, 10-13 October 2014 
61% 
agree “we are not building enough homes nationally” 
24% 
of these do not agree “we are not building enough homes locally” 
Source: Ipsos MORI/ JLL 
Includes ‘Neither/nor’ and ‘Don’t know’
The quantity/quality conundrum 
[Respondents were given the estimated number of new homes London needs (32,000 new homes a year*)] 
•Base: 500 online interviews with adult (16+) residents in Greater London, 24-27 May 2013 
•Source: Ipsos MORI for Berkeley Group 
Build fewer homes with higher design standard 
38% 
Build more homes with lower design standards 
28% 
Q. “Thinking now about getting the balance right between the quality and the amount of new housing, which, if either, of the two options do you think would be best for London?”
New builds have an image problem? 
Source: Ipsos MORI/Halifax 
More expensive (47% think 6%+) 
Smaller 
Source: Shelter
The Government/market conundrum 
Base: 1,009 GB adults 16-75, online, 
10-13 October 2014 
Base: All non-owning/mortgaged 18-29 year olds who think getting on the property ladder is difficult (1,748), GB, 20-27 March 2013 
Source: ComRes/BBC 
60% disagree 
Source: Ipsos MORI/ JLL 
Q. Who or what do you think is most responsible for young people finding it difficult to get onto the property ladder? 
35% 
Q. Thinking about Britain in general, please indicate the extent to which you agree… 
“There isn’t much that British governments can do to encourage the building of new homes” 
Size of deposits 
33% 
Property prices 
11% 
The Government 
11% 
The banks
The lead/follow conundrum 
Base: 2,011 GB adults 16-75 (online), 30 May-4 June 2014 
Source: Ipsos MORI for CIH 
Strongly agree 
27% 
16% 
13% 
Tend to agree 
Tend to disagree 
Strongly disagree 
28% 
40% 
12% 
30% 
Neither agree nor disagree 
30% 
58% 
Q. To what extent would you support or oppose more homes being built in your local area?
Q. To what extent would do you support or oppose the building of new homes… 
Opinion very conditional and local 
22% 
35% 
..in the district 
…in the local area 
…if meant young people/families could stay 
10% 
…if meant building on ‘greenfield’ i.e. undeveloped land 
70% 
Base: 902 residents, Dec 2011-Feb 2012 
Source: Ipsos MORI for Canterbury City Council 
% opposition
The challenge for managers and leaders– TRY SOMETHING NEW
@benatipsosmori

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The Housing Conundrum

  • 1. @benatipsosmori The Housing Conundrum Public opinion & what it means 4th November, 2014 #JLL
  • 2. Our latest results for JLL Fieldwork conducted 10-13 October 2014 1,009 GB adults 16-75 conducted online weighted to national profile
  • 3. Irrational exuberance over the economy? Base: c.1,000 British adults each month Index (get better minus get worse) Source: Ipsos MORI Political Monitor -80 -60 -40 -20 0 20 40 Dec-97 Mar-98 Jun-98 Sep-98 Dec-98 Mar-99 Jun-99 Sep-99 Dec-99 Mar-00 Jun-00 Sep-00 Dec-00 Mar-01 Jun-01 Sep-01 Dec-01 Mar-02 Jun-02 Sep-02 Dec-02 Mar-03 Jun-03 Sep-03 Dec-03 Mar-04 Jun-04 Sep-04 Dec-04 Mar-05 Jun-05 Sep-05 Dec-05 Mar-06 Jun-06 Sep-06 Dec-06 Mar-07 Jun-07 Sep-07 Dec-07 Mar-08 Jun-08 Sep-08 Dec-08 Mar-09 Jun-09 Sep-09 Dec-09 Mar-10 Jun-10 Sep-10 Dec-10 Mar-11 Jun-11 Sep-11 Dec-11 Mar-12 Jun-12 Sep-12 Dec-12 Mar-13 Jun-13 Sep-13 Dec-13 Mar-14 Jun-14 Sep-14 +4 -46 -56 -48 +23 -64 +12 +34 Q. Do you think that the long-term economic condition of the economy will improve, stay the same or get worse?
  • 4. House price sentiment mirrors economy +9 -2 +7 +19 +15 +15 +20 +33 +40 +64 +66 +65 +66 +62 -28 -32 -48 -14 -32 -9 -6 -19 0 +23 +15 +23 +29 +24 -60 -40 -20 0 20 40 60 80 Apr-11 Oct-11 Jan-12 Mar-12 Jun-12 Oct-12 Dec-12 Mar-13 Jun-13 Sep-13 Dec-13 Mar-14 Jul-14 Sep-14 HPO EOI HPO – balance of % higher minus % lower EOI – balance of % improve minus % get worse Q.Do you think the average property price in the UK will be higher or lower in 12 months time or will it be the same? (HPO) Q. Do you think the general economic condition of the country will improve, stay the same, or get worse over the next 12 months? (EOI) Source: EOI – Ipsos MORI (measures in advance of HMCT fieldwork) Source: HPO – Halifax/Ipsos MORI Housing Market Confidence Tracker
  • 5. And as market ‘cools’, housing’s salience dips? Year 0 50,000 100,000 150,000 200,000 250,000 0 2 4 6 8 10 12 14 16 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 % mentioning housing as among/the most important issue(s) facing GB UK average house price Base: c.1,000 British adults age 18+ each month Sources: Ipsos MORI Issues Index Halifax House Price Index (All(Mon)NSA) £67,775 (Mar‘97) £187,018 (Sep’14) 6% (Mar’97) 10% (Oct’14) £200,578 (Jul‘07) 16% (Jul’07) % mentioning £ UK average house price
  • 6. Public say prices are too high Base: 1,009 GB adults 16-75, online, 10-13 October 2014 Q. Thinking about Britain in general, please indicate the extent to which you agree or disagree…. “House prices are currently too high” 45 % strongly agree % tend to agree % tend to agree (4%) % strongly disagree (1%) 33 14 Source: Ipsos MORI/ JLL % neither agree/disagree
  • 7. Seen as most important housing issue Base: 1,009 GB adults 16-75, online, 10-13 October 2014 Q. Which, if any, of the following do you see as the 2 or 3 most important problems facing the housing market in Britain today? House prices are too high 47% Size of deposits 31% Lack of social housing 30% Not enough new homes being built 20% Rents too high 28% Too many people from abroad buying homes 21% Housing benefit changes 14% Banks not giving out mortgages 15% Stamp duty is too high 14% Big homes occupied by 1 or 2 people 5% Too many second homes 13% Not enough schemes for renters to get on ladder 12%
  • 8. Only… Base: 1,009 GB adults 16-75, online, 10-13 October 2014 8% identify prices and supply as top issues Source: Ipsos MORI/ JLL
  • 9. Better link prices & supply in London? 47 39 37 14 7 5 5 3 2 1 1 Over-population/ immigration Planning/ ability to build/ land availability Economic backdrop/ lack of financing Local government policy (e.g. housing allocation) Renting - poor landlords Poor housing choice Poor housing quality % •Source: Ipsos MORI/London Councils Base: Londoners agree there is a housing crisis in London (829). 18 - 29 Oct 2013 Government policy incl. welfare reform & legacy of Right to Buy Affordability of housing/house prices Buy to let/people buying properties and not living in them 17 Q. And what, if anything, do you think are the main causes of the current housing crisis in London? (spontaneous) Lack of building/housing supply/ investment
  • 10. “The nearest the British have to a religion” (#2) Q. If you had a free choice, would you choose to rent accommodation, or would you choose to buy? % Buy 70% 75% 80% 85% 90% 95% 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 Pre war Baby boomers Gen X Gen Y Overall Aspiration is strong Source: Ipsos MORI analysis of BSAS (NatCen) 19
  • 11. Kids recognise problem Q. Do you think it will be easier or harder for you to buy your own house than it was for your parents? 40% 16% 29% 16% Harder for me Easier for me About the same Don’t know / not stated Base: 2,734 11-16 year olds Source: Ipsos MORI Young People Omnibus (2014)
  • 12. 34% 23% 22% 16% 4% Q To what extent do you agree or disagree… ‘Rising house prices are a good thing for Britain’? Base: 1,970 British adults 13-23 September 2013 % agree % neither/nor % disagree Source: Ipsos MORI/Inside Housing 56% own/occ’ 58% renters Consensus on challenge of rising prices
  • 13. Q To what extent do you agree or disagree… ‘Rising house prices are a good thing for me personally’? Base: 1,970 British adults 13-23 September 2013 % agree % neither/nor % disagree Source: Ipsos MORI/Inside Housing 24% 18% 28% 19% 10% 41% own/occ’ 9% renters …but more divisive in personal terms
  • 14. And JLL survey found disquiet abut lending Base: 1,009 GB adults 16-75, online, 10-13 October 2014 Q. Thinking about Britain in general, please indicate the extent to which you agree or disagree….“it has been made too difficult for people to get mortgages these days” Source: Ipsos MORI/ JLL 28% 38% 17% 9% 3 5 Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree Don't know Agree 66% Disagree 11% Mortgage holders Agree 70% Disagree 13% Overall
  • 15. 9% 22% 48% 60% Up to £50 Up to £100 Up to £200 Up to £300 Some low tipping points – interest rates Base: 651 mortgage-holders,16-75, online, 10-13 October 2014 Source: Ipsos MORI/ JLL Q. What is the smallest amount your monthly mortgage repayments would have to increase for them to become unaffordable? (Mortgage holders) Increase per month % who would find this increase unaffordable
  • 17. The problem/solution conundrum Base: 1,009 GB adults 16-75, online, 10-13 October 2014 Top 4 of 7 Building more homes which are affordable 35% Reducing the no. of empty homes 32% Lack of social housing 30% 61% agree we are not building enough homes nationally Q. Thinking about Britain in general, please indicate the extent to which you agree… “We are not building enough homes to keep up with what is needed” Q. Which, 1 or 2, if any, do you think should be the highest priority for the Government to deal with? Source: Ipsos MORI/ JLL Making it easier for FTBs… 28% Improving run down estates 27%
  • 18. Solution more contentious than problem 71% 84% Q. To what extent do you agree or disagree… Con Lab … there is a housing crisis in Britain? … more new homes need to be built in the local area? 44% 60% 80% Own/occ’ Renters 47% 62% % agree 79% Base: 1,015 British adults 12-14 January 2013 Ipsos MORI/Evening Standard
  • 19. The central/local conundrum Base: 1,009 GB adults 16-75, online, 10-13 October 2014 61% agree “we are not building enough homes nationally” 24% of these do not agree “we are not building enough homes locally” Source: Ipsos MORI/ JLL Includes ‘Neither/nor’ and ‘Don’t know’
  • 20. The quantity/quality conundrum [Respondents were given the estimated number of new homes London needs (32,000 new homes a year*)] •Base: 500 online interviews with adult (16+) residents in Greater London, 24-27 May 2013 •Source: Ipsos MORI for Berkeley Group Build fewer homes with higher design standard 38% Build more homes with lower design standards 28% Q. “Thinking now about getting the balance right between the quality and the amount of new housing, which, if either, of the two options do you think would be best for London?”
  • 21. New builds have an image problem? Source: Ipsos MORI/Halifax More expensive (47% think 6%+) Smaller Source: Shelter
  • 22. The Government/market conundrum Base: 1,009 GB adults 16-75, online, 10-13 October 2014 Base: All non-owning/mortgaged 18-29 year olds who think getting on the property ladder is difficult (1,748), GB, 20-27 March 2013 Source: ComRes/BBC 60% disagree Source: Ipsos MORI/ JLL Q. Who or what do you think is most responsible for young people finding it difficult to get onto the property ladder? 35% Q. Thinking about Britain in general, please indicate the extent to which you agree… “There isn’t much that British governments can do to encourage the building of new homes” Size of deposits 33% Property prices 11% The Government 11% The banks
  • 23. The lead/follow conundrum Base: 2,011 GB adults 16-75 (online), 30 May-4 June 2014 Source: Ipsos MORI for CIH Strongly agree 27% 16% 13% Tend to agree Tend to disagree Strongly disagree 28% 40% 12% 30% Neither agree nor disagree 30% 58% Q. To what extent would you support or oppose more homes being built in your local area?
  • 24. Q. To what extent would do you support or oppose the building of new homes… Opinion very conditional and local 22% 35% ..in the district …in the local area …if meant young people/families could stay 10% …if meant building on ‘greenfield’ i.e. undeveloped land 70% Base: 902 residents, Dec 2011-Feb 2012 Source: Ipsos MORI for Canterbury City Council % opposition
  • 25. The challenge for managers and leaders– TRY SOMETHING NEW