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Captains of Industry Survey February 2019: Business and Infrastructure

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Digital infrastructure in the form of high speed broadband, full fibre networks and 5G is top of Captains of Industry’s infrastructure investment wish list for the country according to a new survey by Ipsos MORI.
• 61% of Captains of Industry rate the country’s digital infrastructure negatively; 38% are positive
• They put digital infrastructure at the top of their investment wish list (this is a low priority for the public)
• Captains prioritise this despite being satisfied with their company’s broadband, and more satisfied than the public
• A majority agree that all parts of the UK should have equal access to broadband internet, but this group are most resistant than supportive of the idea of paying to ensure that businesses in rural areas have the same quality of access

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Captains of Industry Survey February 2019: Business and Infrastructure

  1. 1. 1 February 2019 BUSINESS AND INFRASTRUCTURE CAPTAINS OF INDUSTRY SURVEY
  2. 2. 2 METHODOLOGY The Captains of Industry Survey 2018 involved 100 interviews with respondents from the top 500 companies by turnover, and the top 100 by capital employed in the UK. 96 answered questions about infrastructure. Respondents were Chairmen, Chief Executive Officers, Managing Directors/Chief Operations Officers, Financial Directors, or other executive board directors. Interviews were primarily carried out face-to-face (6 were carried out over the telephone) between September and December 2018. Full details are available at www.ipsos-mori.com
  3. 3. 3 27 1544 14 % Very satisfied % Fairly satisfied % Neither/nor % Fairly dissatisfied % Very dissatisfied % Don't know Base: 1,006 GB adults among 19,786 adults (online), Aug-Sept 2018 Source: Ipsos MORI CAPTAINS 3 26 32 25 8 7 PUBLIC Q. Overall, how satisfied or dissatisfied are you with the UK’s national infrastructure? By infrastructure I mean things we rely on like road, rail and air networks, utilities such as energy and water, and broadband and other communications. Base: 96 Captains of Industry, Sept-Dec 2018 Source: Ipsos MORI/GIIA OVERALL SATISFACTION
  4. 4. 4 81 64 48 43 38 38 36 34 33 17 13 17 36 47 57 61 62 64 52 55 77 82 Water supply and sewerage Airports Energy-generation infrastructure Motorways/major roads Digital infrastructure such as broadband…* Local road network Rail infrastructure (track/stations) Flood defences Nuclear infrastructure to generate energy Electric vehicle charging infrastructure New housing supply % Very/fairly good % Fairly/very poor Q. These next questions are about different types of infrastructure. Please indicate how good or poor you rate the current quality of each one in the UK… Ranked by % very/fairly good * Asked as ‘Digital infrastructure such as high speed broadband, full fibre networks (FTTP), 5G’ SECTOR RATINGS Source: Ipsos MORI Base: 96 Captains of Industry, Sept-Dec 2018
  5. 5. 5 % rating very/ fairly good % rating very/fairly good Water supply & sewerage Airports Energy-generation infrastructure Motorways/major roads Digital infrastructure Local roads New housing Rail infrastructure 0 10 20 30 40 50 60 70 80 90 100 0 10 20 30 40 50 60 70 80 90 100 CAPTAINS PUBLIC Base: 1,006 GB adults among 19,786 adults (online), Aug-Sept 2018 Source: Ipsos MORI Base: 96 Captains of Industry, Sept-Dec 2018 Source: Ipsos MORI/GIIA Flood defences Nuclear N.B. Electric vehicle charging infrastructure not asked of public SECTOR RATINGS: CAPTAINS / PUBLIC Captains more positive Public more positive
  6. 6. 6 59 52 42 38 31 27 20 11 9 6 28 40 45 31 30 12 15 40 30 24 Digital infrastructure such as high speed broadband…* New housing supply Rail infrastructure - track/stations Motorway/major road network Energy-generating infrastructure Airports Nuclear infrastructure to generate energy The local road network Flood defences Water supply and sewerage % Captains % Public Q. Which of these types of infrastructure, if any, do you think should be made a priority for investment for the UK? * Asked as ‘Digital infrastructure such as high speed broadband, full fibre networks (FTTP), 5G’ Base: 1,006 GB adults among 19,786 adults (online), Aug-Sept 2018 Source: Ipsos MORI Base: 96 Captains of Industry, Sept-Dec 2018 Source: Ipsos MORI/GIIA PRIORITIES
  7. 7. 7 Digital New housing supply Rail (stations, tracks) Motorways/major roads Energy (excl. nuclear) Airports Nuclear Local road network Flood defences Water supply/sewerage 42% 38% 27% 9% 6% Rail (stations, tracks) Local road network New housing supply Motorways/major roads Energy (excl. nuclear) Flood defences Digital Water supply/sewerage Nuclear Airports 40% 40% 31% 28% 15% 12% 59% 30% 30% 24% 31% 20% 52% 11% 45%CAPTAINS PUBLIC Source: Ipsos MORI Base: 96 Captains of Industry, Sept-Dec 2018 Base: 1,006 GB adults among 19,786 adults (online), Aug-Sept 2018 Source: Ipsos MORI/GIIA Q. Which of these types of infrastructure, if any, do you think should be made a priority for investment for the UK?PRIORITIES
  8. 8. 8 DIGITAL INFRASTRUCTURE
  9. 9. 9 82 72 57 49 42 12 16 31 40 46 I am satisfied with the reliability of my company's broadband connection I am satisfied with the speed of my company's broadband connection All parts of the UK should have equal access to broadband internet Businesses in rural areas should pay for the higher cost of installation through higher broadband bills I would be willing for my company's broadband bill to increase so that businesses in rural areas can access the same quality of broadband % Agree % Disagree Q. To what extent do you agree or disagree with the following statements… Ranked by % agree/disagree DIGITAL Source: Ipsos MORI Base: 98 Captains of Industry, Sept-Dec 2018
  10. 10. 10 We work with transport and infrastructure leaders to provide community, customer, and stakeholder insights to support infrastructure design, delivery, marketing, corporate reputation and impact evaluation. We cover all sectors including aviation, digital, energy, housing, transport and utilities, using multiple methods and innovative approaches to collect insights and support improvement IPSOS MORI INFRASTRUCTURE TRANSPORT & ben.marshall@ipsos.com
  11. 11. 11 Captains of Industry – Infrastructure, 2016-2017 Public – Global Infrastructure Index, 2017 Public – Global Infrastructure Index, 2016 http://www.infrastructure-intelligence.com/article/oct-2017/rail- overtakes-housing-top-infrastructure-priority http://www.infrastructure-intelligence.com/article/oct- 2016/infrastructure-plans-%E2%80%93-public-says- %E2%80%9Cget-it-do-it-right%E2%80%9D https://www.ipsos.com/ipsos-mori/en-uk/rail-joins-housing-top- infrastructure-priorities-britons https://www.ipsos.com/ipsos-mori/en-uk/captains-join-public- prioritising-housing-infrastructure https://www.ipsos.com/ipsos-mori/en-uk/do-more-poll-shows- britons-behind-action-infrastructure Public – Global Infrastructure Index, 2018 https://www.ipsos.com/ipsos-mori/en-uk/majority-britons- believe-not-enough-being-done-meet-infrastructure-needs FURTHER INFORMATION http://www.infrastructure-intelligence.com/article/nov- 2018/infrastructure%E2%80%99s-image-problem-and-five- things-change https://www.ipsos.com/ipsos-mori/en-uk/transport-block- business-say-captains-industry

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