User Involvement: Implications from Pathways through Participation
User Involvement Shared Learning Group presentation1st December 2011Tim Hughes - Involvehttp://www.pathwaysthroughparticipation.org.uk
The reports Final report Summary report Briefing papers Informing and influencing policy Local engagement in democracy Volunteering as a participation pathwayAvailable from: www.pathwaysthroughparticipation.org.uk/resources
Research questions How and why does participation begin and continue? Can trends and patterns of participation be identified over time? What connections, if any, are there between different forms and episodes of participation and what triggers movement between them?
101 in-depthinterviews Life stories Qualitative research Individual at the heart ApproachParticipation as ‘situated practice’3 field work areas: Leeds Stakeholder Enfield engagement Suffolk
What is participation?Social participation:the collective activities thatindividuals are involved inPublic participation:the engagement of individuals withthe various structures and institutionsof democracyIndividual participation:people’s individual actions andchoices that reflect the kind of societythey want to live in
Why participation startsHelping othersDeveloping relationships Groups and organisationsExercising values & beliefs Local environment and placeHaving influenceFor personal benefit Practical resourcesBeing part of something Learnt resources Felt resources An emotional reaction A personal life event An external influence
Why participationcontinues or stops Impact Life event Enjoyment FriendshipsRelationships TimeHealthEnergy
The factors that shapeparticipationIndividual motivationsand resourcesRelationships and socialnetworksGroups and organisationsLocal environment andplaceWider societal and globalinfluences
Trends and patterns ofparticipation over time Priorities Critical moments Life stage
Connections between activitiesIntegrated involvement Core-peripheral
Participation connections Values and beliefs An issue Motivating forces Interests Skills
Implications for user involvementBeing able to Feeling valued Having an impacttalk the talk The experience Resources Importance of... Who you know Common purpose / Collective endeavour
Some questions... Can opportunities for involvement be created that fit with people’s everyday lives? How can user involvement empower people? How can people be better connected? How can user involvement be linked with other forms of participation? Is there a dark side to user involvement? How can a culture of involvement be embedded in organisations?