John Sweeney, Director, Health Care Informed

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Partnerships for Patient Safety - Innovation and Integration

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John Sweeney, Director, Health Care Informed

  1. 1. Partnerships for Patient Safety - Innovation and Integration John Sweeney, Director, HCI
  2. 2. Partnerships • Everyday, Ever Client • Openness to Change - Ability to Challenge • Value Add – Better or Different – Long Term • HCI – Integrated Safety and Quality Systems • International Experience – Middle East / Australia
  3. 3. Patient Safety • Enhancing Patient Safety = Knowledge / Action • Incident Communication and Follow Up – Portlaoise • Learning and Prevention - 2007 / 2013 • Long Term Preventative Actions < 1% • International – Less Risk Managers – Use of Data / Integration
  4. 4. South Australian Pathology • 12,000 docs – Process Variability, Best Practice • OFI’s – Poor Follow Up / No Communication • Why? – Patient Safety– Governance – Costs • Wanted – IT System • Needed – One integrated QSMS (using IT) - HCI
  5. 5. South Australian Pathology • Reduction in Missed Test Notification (>12%) • Reduction in Paperwork (>50%)- Standardisation • Reduction in Staff Costs – Integration • Governance Strengthening – Prof Salom • $300,000 – 6 months (100% ROI)
  6. 6. W/NW Hospital Group • 7 Sites - 4,000 – 7,500 • 5 (1) Paper / Electronic (Q-Pulse) • Wanted – Integrated Q&S System • Needed – Integrated (and Innovative) Q&S System • Why? – Patient Safety - Communication – Effectiveness
  7. 7. W/NW Hospital Group • 6 Months & Ongoing (Next Stage) • Senior Management – Openness • Structures – Quality and Safety • Processes – Local Ownership (Integration) Incidents, QIPs • Ongoing HCI Support / Administration
  8. 8. W/NW Hospital Group • Incident Reporting >25% • Governance Structures • Q & S Staff Utilisation • Knowledge / Tracking – Accountability • Monthly Q&S Reports – Risk Recommendations - Support
  9. 9. The Challenges • Change – Governance structures • Change – Roles – Staffing Complement • Change – Ownership - Loss and Gain • IT – Knowledge / Infrastructure - IT - System Difficulties • The Partnership
  10. 10. The Future • Better Use of Resources – Integration / Local Ownership • Better Use of Current IT - Insight • External – Remote Monitoring / Support / Escalation • Communication – Local / National / Regulatory • Challenge Current – Partner for the Future – Improve Safety
  11. 11. Thank You John Sweeney, Director, HCI

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