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Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 1 Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 2 Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 3 Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 4 Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 5 Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 6 Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 7 Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 8 Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 9 Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 10 Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 11 Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 12 Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 13 Dispatches From The New Economy: The On-Demand Economy And The Future Of Work Slide 14
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From delivery, transportation and household Dispatches From The New Economy: The On-Demand Economy And The Future Of Work

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From delivery, transportation and household errands, to professional services and consulting,
the on-demand economy is changing the way people consume goods and services.
It is also changing the way people work. Intuit and Emergent Research forecast that the number of
people working on-demand jobs will grow from 3.2 million Americans to 7.6 million by 2020.
At Intuit, we believe that this is a once in a generation opportunity to empower the future of work
and a new face of entrepreneurship.
We also believe that doing so will require a new mindset and most importantly, a deep and objective
understanding of the aspirations, motivations and pain points of those choosing on-demand jobs.
Who are they? Why did they choose this work? How satisfied are they? What are their pain points?
What do they want?
To answer these questions, we embarked on a research project in partnership with Emergent
Research and eleven on-demand economy and online talent marketplace companies.
INTRODUCTION
Emergent Research
1

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From delivery, transportation and household errands, to professional services and consulting, the on-demand economy is changing the way people consume goods and services. It is also changing the way people work. Intuit and Emergent Research forecast that the number of people working on-demand jobs will grow from 3.2 million Americans to 7.6 million by 2020. At Intuit, we believe that this is a once in a generation opportunity to empower the future of work and a new face of entrepreneurship. We also believe that doing so will require a new mindset and most importantly, a deep and objective understanding of the aspirations, motivations and pain points of those choosing on-demand jobs. Who are they? Why did they choose this work? How satisfied are they? What are their pain points? What do they want? To answer these questions, we embarked on a research project in partnership with Emergent Research and eleven on-demand economy and online talent marketplace companies. INTRODUCTION Emergent Research 1

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