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Personal Knowledge Mastery (PKM) and the Social Intranet


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To make the most of a social intranet, the technology itself only takes us part of the way. This presentation focuses on Personal Knowledge Mastery (PKM) by Harold Jarche, which helps you take control of your professional development and stay connected in the digital workplace. When employees apply the Seek > Sense > Share model in the workplace, the content employees share on a social intranet might be even more valuable.

Presented by Patrik Bergman from Axis Communications at Intranätverk 2014: Malmö, 30 September 2014.

Published in: Business
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Personal Knowledge Mastery (PKM) and the Social Intranet

  1. 1. Personal Knowledge Mastery (PKM) and the social intranet. Patrik Bergman, Global Intranet Editor, Axis Communications
  2. 2. Let’s do this together
  3. 3. About Axis founded as IT company *Year-end result 2013 USD . million Own offices in more than countries employees* Total sales** SEK , billion partnerships in countries
  4. 4. Our intranet and its users - SharePoint 2013 on premise - 50% of staff outside Lund - 20% field-sales - 25% Linux developers
  5. 5. Social intranets: A brand new world! They will love it! “Engagement increases ROI” You will be a hero! Show what you are working on! Ask questions to all! But why should I use it?
  6. 6. From noise to signal: Personal Knowledge Mastery A set of processes, individually constructed, to help each of us make sense of our world and work more effectively.
  7. 7. PKM applied to a social intranet - Seek: Pull and push. - Sense: Make personal via reflection - Share: Add value via new ideas. Goal: Create a better workplace
  8. 8. Social or intelligent intranets? Create better workplaces via intelligent intranets Social intranets
  9. 9. Intranet potential: Increasing insights. Reducing errors is one thing. Increasing insights another. Here, PKM could help. PKM
  10. 10. 70:20:10 - how learning occurs in organizations - 70% via tough jobs - 20% via feedback, and communities - 10% via courses and formal learning - How do we support the informal 90%?
  11. 11. Step one: Support Seek - Integrate Seek via tools people already use. - Examples: Feedly, Evernote, Twitter, OneNote, external search. - Many Sense tools.
  12. 12. Vision: A more humane workplace - Based on people’s interests and how they learn at work. - Increased insights. - Better companies.
  13. 13. “Above all, don't lie to yourself. The man who lies to himself and listens to his own lie comes to a point that he cannot distinguish the truth within him, or around him, and so loses all respect for himself and for others. And having no respect he ceases to love.” ― Fyodor Dostoyevsky, The Brothers Karamazov
  14. 14. Follow the work - - @patrikbergman -
  15. 15. Questions before coming here today How do I create an intranet people will use? - Set a vision. - Business plan based on people’s needs. - Long, hard journey. - Do your best at work. Relax at home.
  16. 16.