Intranet systems beyond SharePoint

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Presented by Perttu Tolvanen 21 May at Intranätverk 2014 in Gothenburg, Sweden.

Due to different reasons, many organisations look for alternatives to SharePoint as intranet platform. This presentation will cover the most typical intranet scenarios and most typical competing systems for them. The presentation will analyze the market from the perspective of Scandinavia and will cover systems like Liferay, Confluence, EPiServer, Alfresco, etc.

Key questions:

- What are the most common WCMS and portal systems that are challenging SharePoint in the areas where SharePoint is weak?
- In what kind of situations you should question SharePoint as being the default choice for intranet? How to make that argument and also offer strong alternatives?
- What are the key differentiators between systems? Eg. language management, document management, search capabilities.
- Where is the WCMS market going? Can we expect more competitors to SharePoint in the future?

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Intranet systems beyond SharePoint

  1. 1. Intranet systems beyond SharePoint – overview of the best alternatives 2014-­‐05-­‐21  /  intranätverk  2014  /  Gothenburg,  Sweden   Perttu Tolvanen, Web & CMS Expert, @perttutolvanen
  2. 2. ©  2014  North  Patrol  Oy  2   Advisor for web & intranet renewals -­‐  Vendor-­‐neutral  CMS  consultants   -­‐  Helsinki-­‐based,  but  most  clients   operate  in  Northern  Europe  /   Scandinavia  /  Russia   -­‐  CMS  selecLons  and  partner   selecLons  for  large  projects   -­‐  Founded  2012,  growing  
  3. 3. Agenda North  Patrol  Oy  2014  3   Overview  of  the   most  typical   intranet   concepts   Differences  that   have  an  effect   on  system   selecLon   Main   challengers  for   SharePoint  in   each  scenario  
  4. 4. “The big picture” North  Patrol  Oy  2014   HR  systems   (Oracle,  SAP,  etc)   Intranet     News,  guidelines,   phonebook,  important   documents,  search   Phonebook   /  people   profiles   ERP  (SAP  &  others)   (+  other  line  of   business  systems)   CRM   Partner   extranets   Websites   Customer   extranets   eCommerce   Custom   apps   Document   management   &  project  sites  
  5. 5. Most typical concepts and systems 1)  Social   publishing   -­‐  TradiLonal  intranets  (1.0)  with  social  features   -­‐  Document  management  and  teamwork  is   mostly  done  using  other  tools  and  intranet  is   mainly  seen  as  a  communicaLon  tool   -­‐  Added  complexity  from  mulLlanguage   management  or  having  complex  organizaLonal   structure  and/or  shared  operaLons  in  different   countries   2)  Complex   social   publishing   3)   Management   portal  concept   -­‐  Intranet  is  also  a  place  to  view  business  reports   collected  from  different  systems   -­‐  Employees  can  have  limited  access  to  different   3rd  party  systems  through  intranet   4)  Social   publishing  &   teamwork   5)  Social   publishing  &   teamwork  &   document   management   -­‐  Intranet  is  also  the  place  for  teams  to  discuss   projects  and  share  informaLon.     -­‐  Profile  pages  are  seen  as  ”employee’s   dashboard”  and  a  place  to  start  their  work   -­‐  Document  management  is  seen  as  key  feature.   -­‐  Besides  managing  important  documents  the   intranet  should  be  the  main  place  for  reviewing,   ediLng  and  sharing  project  documents.  
  6. 6. Summary ©  2014  North  Patrol  Oy  6   1.  If  your  intranet  is  fairly  tradiLonal  you  have  a  lot  of  good  opLons.  Most  web  content   management  tools  can  work  very  well.  If  you  want  a  more  specialized  tool,  then  systems  like   Atlassian  Confluence  or  dedicated  intranet  products  (like  Interact  or  Igloo  or  local  ones)  should   be  evaluated.  Many  dedicated  products  are  not  very  cheap  though,  but  many  of  them  do  offer   great  collaboraLon  environments  (unfortunately  just  without  proper  document  management).   2.  If  you  need  good  mulLlanguage  management  you  should  probably  choose  a  tool  like  EPiServer   since  SharePoint  doesn’t  work  very  well  for  complex  mulLlanguage/region  scenarios.   3.  The  more  complex  your  organizaLon  is,  and  the  more  targeted/profiled/personalized  features   you  want,  the  less  you  probably  benefit  from  SharePoint.  EPiServer  and  many  portal  tools  are   oaen  beber  for  truly  complex  scenarios.     4.  For  example,  if  you  absolutely  need  to  have  an  intranet  front  page  that  every  user  can   personalize  you  should  look  into  portals  like  Liferay  and  forget  other  choices.   5.  If  you  absolutely  need  document  management  and  team  sites  inside  the  intranet  you  don’t  have   many  alternaLves  for  SharePoint.  Alfresco  is  oaen  chosen  (great  Office  integraLon),  but  it  isn’t   that  great  in  publishing  features  (it  is  oaen  combined  with  Liferay  for  this  reason).  Currently,   Office  integraLon  is  the  main  problem  for  most  alternaLves  (eg.  for  Huddle,  IBM).  
  7. 7. North  Patrol  Oy  2014  7   Thank you. -­‐  Slides  will  be  available  on  SlideShare   hbp://www.slideshare.net/perbutolvanen     -­‐  Twiber:  @perbutolvanen  and  @NorthPatrol   -­‐  perbu.tolvanen@northpatrol.com   -­‐  hbp://www.northpatrol.com  

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