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Presented at Intersection18 Conference - intersectionconf.com
Owner, Ostergaard Consulting Aps, Teacher, IT University of Copenhagen
In this presentation Klaus will demonstrate the necessity of collaboration between Architecture and design-thinking in order to resolve a new situation in the municipalities in Denmark. And show how we can not have the good customer-journey without the good architecture!
The municipalities in Denmark has been introduced to a new reality of understanding and rethinking their architecture and design solutions. The municipalities don’t have the resources to just go out and hire a vast number of designers/architects for the new situation. The solution is to educate, the already invested employees at the municipalities in design and architecture, in order to create the necessary capabilities. The goal is to teach the employees of the municipality in Denmark to understand and change their old organisation into a new agile organisation in this new world of demands. Klaus has been hired to do just that.