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IoT - Enabled Solutions in Mobility - The Changing Landscape of Travel

IGT’s Mobility CoE leverages its techno-functional expertise, coupled with industry best practices and extensive experience to provide state-of-the-art airline mobile apps, hotel mobile apps and airport mobile technology solutions. IGT’s Mobility CoE provides end-to-end solutions in the travel industry.

IoT - Enabled Solutions in Mobility - The Changing Landscape of Travel

  1. 1. The Changing Landscape of Travel IoT-ENABLED SOLUTIONS IN MOBILITY
  2. 2. What is IoT? IoT (Internet of Things) refers to the use of intelligently-connected devices and systems to leverage and analyse data gathered by embedded sensors and actuators in machines and other physical objects to help take decisions. The use of IoT in travel will maximize capacity, increase connectivity or data profiling, improve infrastructure efficiencies, and meet increasing governmental regulatory requirements. © InterGlobe Technologies 2016 | www.igt.in
  3. 3. Growth of IoT IoT is seeing exponential growth due to Decreasing costs in computing Proliferation of mobile devices Ubiquitous connectivity Rise of cloud computing © InterGlobe Technologies 2016 | www.igt.in
  4. 4. Market Size connected devices globally by 2020 World IoT Revenue According to IDC, IoT revenue by region in 2020 26 BILLION The global business impact of Machine-to-Machine through cost reduction and improved quality of service can be as much as 4.5 trillion USD in 2020 Latin America Middle East and Africa Central and Eastern Europe North America Western Europe Asia Pacific $76.3 $114.4 $217.1 $1.9 $2.1 $2.6 billion billion billion trillion trillion trillion © InterGlobe Technologies 2016 | www.igt.in
  5. 5. Global IoT Penetration China - 47% Germany - 43% Japan - 42% Brazil - 42% US - 41% Spain - 41% France - 37% ASEAN - 36% Canada - 35% Australia - 33% UK - 32% © InterGlobe Technologies 2016 | www.igt.in
  6. 6. Capabilities Needed for IoT Robust ecosystem of partners Low-cost network bandwidth Efficient device interface Technology platform to exchange data Holistic strategy © InterGlobe Technologies 2016 | www.igt.in
  7. 7. Sensors Communication Actuators Storage Processing Devices Localization & Tracking Identification Sensors to measure various environmental parameters like temperature, pollution level, movement, sounds and overcrowding (of people or things) Supported by wi-fi networks, wireless transmitters such as RFID tags and near-field communication (NFC) Components of an IoT Ecosystem Mechanisms that work with sensors to trigger machine processes Exponentially large volume of real-time data needs to be stored, analyzed and transformed into useful information Anything that collects and transmits information like smartphones, tablets, RFID tags For IoT data to be meaningful and help deliver services Involves linking multiple sensors together to record changes in position Each device has a unique transmission signature. With IPv6 many more addresses are available to identify and locate web enabled devices © InterGlobe Technologies 2016 | www.igt.in
  8. 8. IoT Solutions: Value Chain Smart Modules Smart Objects Operating Network Enable Integrate Systems Provide Service • SIM card • Sensor • Actuator • Aggregator • Transponder • Camera • Car • Domestic appliance • Electricity meter • Network • Connectivity • Quality • Availability • Platform • Enabling capabilities • Applications, devices and maintenance • Storage • Interfaces • Back-end • Configuration • Hardware • Development • Service creation • Provisioning • Billing © InterGlobe Technologies 2016 | www.igt.in
  9. 9. Comparison of Traditional Mobile Telephony and The IoT-enabled World Rise of smart-city-connected devices has led to multiple touch points changing the model from B2C to a B2B2C model so organizations can seamlessly connect with the user, across the ecosystem. Mobile Operator Traditional mobile telephony: B2C IoT-enabled world: B2B2C Mobile Operator Multiple industries Consumers Consumers © InterGlobe Technologies 2016 | www.igt.in
  10. 10. IoT Solutions Help With Enable access: Mobile-enabled IoT can ensure the delivery of services in remote and previously unconnected geographies. Increase efficiency: Through the IoT, business can benefit from insights, visibility and control by real-time tracking of machinery, equipment and employees. This can cut wastage, increase productivity and safety and extend asset life. Enhance personalization: Through customer analytics, businesses will be able to understand and profile their customers better in order to be able to deliver more customized services at an individual level, thereby transforming the customer experience. © InterGlobe Technologies 2016 | www.igt.in
  11. 11. IoT in Travel Overview 324 USD USD USD IoT Travel & Transport revenue opportunity (2018) 20.3%annual compounded revenue growth rate (2013-2018) 168Potential annual savings to the freight transportation with IoT solutions 128average organizational spend on IoT initiatives (2015) billion million billion © InterGlobe Technologies 2016 | www.igt.in
  12. 12. Impact of IoT Enables products & services enhancements Increased engagement levels with solutions & services Improved supply chain Allows development of new revenue streams Enhance productivity & efficiency Lowers cost & time-to-market © InterGlobe Technologies 2016 | www.igt.in
  13. 13. IoT in Real Life Smart Ports The Port of Hamburg implemented an IoT-based solution to increase the throughput from 9 million containers today to 25 million by 2025. Sensors are put in trucks and containers to determine optimum usage of port resources. Smart Fleets The world’s largest privately owned fleet management services company, ARI collects and analyzes thousands of data elements. It uses an IoT platform to track vehicles’ maintenance, fuel use, licensing, driver behavior, and more – delivering fast and actionable information to help customers save money, build revenue, and improve productivity. Connected Logistics AT&T Cargo with FlightSafe® uses sensors to track valuable cargo by collecting information details such as location, humidity, temperature and light. For the product to work seamlessly, the cargo is tracked on a real-time basis across as many as 200+ countries through partnerships that AT&T has created with 28 airlines. © InterGlobe Technologies 2016 | www.igt.in
  14. 14. IoT in Hotels Automatic adjustment of lighting & temperature Electronic key cards on mobile devices for self check-in & room service Smart locks with NFC readers to facilitate access Consistent, customized experience for returning guests using Hotel IT solutions IoT-enabled cameras & proximity sensors for cost-effective security mechanism Robot butlers © InterGlobe Technologies 2016 | www.igt.in
  15. 15. IoT in Airlines Expedite departures for late passengers located through NFC beacons Security wait times Automatic rebooking when passengers wont make flight Smart luggage tags to track and identify luggage location using airline mobility solutions Ground transportation at airport location Real-time Business Intelligence and Analytics for airline to track flight data, optimize fuel consumption and anticipate maintenance issues © InterGlobe Technologies 2016 | www.igt.in
  16. 16. Connected pallets and forklifts to the building infrastructure for optimization Item-level RFID tagging for inventory management Gateways attached cameras for scanning pallets and damage detection Connected assets enable predictive maintenance for warehouse transport systems Location and condition monitoring for transport visibility and security Vehicle telematics and vehicle infrastructure integration for traffic & fleet management IoT in Logistics © InterGlobe Technologies 2016 | www.igt.in
  17. 17. Challenges • IoT devices are vulnerable to problems with password security, encryption and software protection  • Privacy concerns for users will be in the form of data generation from IoT devices and accessibility of that data • High cost of implementation and maintenance of IoT devices © InterGlobe Technologies 2016 | www.igt.in
  18. 18. Conclusion Even with challenges like security and user privacy, IoT holds great potential in terms of optimization and enhancement of existing travel applicatons and automation. IoT solutions will continue to generate exponential data that will enable airlines, hotels, resorts, cruise lines, rental car operators, and others to make customer experiences more personalized, context-aware and valuable. The insights gathered help engage with customers seamlessly across all travel touchpoints. © InterGlobe Technologies 2016 | www.igt.in
  19. 19. Sources for IoT booklet: SAP: The CEO Perspective Internet of Things for Travel and Transportation Accenture Mobility Research 2015 Phocuswright: How Will the Internet of Things (IoT) Impact the Travel Experience? PwC: Realising the benefits of mobile-enabled IoT solutions, March 2015 Tata Consultancy Services, “Internet of Things: The Complete Reimaginative Force” conducted by Research Now, July 22, 2015 Cisco Blog: Mobility’s Place in the Internet of Things Hotel Business Review: How 26 Billion "Internet of Things" Devices Will Impact The Hotel Industry Hospitalitynet: The Internet of Things - The Impact on the Travel and Hotel Industry Echelon Building, Plot No-49, Sector-32, Gurgaon-122001 Haryana, INDIA mktg@igt.in | www.igt.in Visit us at
  • valeriavizcaino1

    May. 9, 2018
  • seongcheonkang

    May. 9, 2018
  • LekshmiRajS

    Dec. 2, 2016

IGT’s Mobility CoE leverages its techno-functional expertise, coupled with industry best practices and extensive experience to provide state-of-the-art airline mobile apps, hotel mobile apps and airport mobile technology solutions. IGT’s Mobility CoE provides end-to-end solutions in the travel industry.

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