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Keynote, Intergen Dynamics Day '10


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The opening addressese from Dynamics Day '10, presented by Simon Bright, Misti Landtroop, Chris Auld and Ryan CrawCour

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Keynote, Intergen Dynamics Day '10

  1. 1. Welcome & Keynote<br />Simon Bright<br />27 May 2010<br />
  2. 2. Thank you<br />
  3. 3. Snapshot - 2nd Intergen Dynamics Day event<br />100 people registered<br />24 sessions over 1½ days<br />3 customers presenting<br />Kelly Smith – TEC<br />Mason Robinson – Port Nelson<br />Dave Kennett – Ashburton Trading Society<br />Strong support from Microsoft NZ <br />Strong support from our sponsors<br />Welcome & thank you<br />
  4. 4. Our customers<br />92% growth in the last twelve months<br />We support 96 Dynamics customers across AX, NAV and CRM<br />Expanded our services in Perth to include Dynamics<br />People<br />12 people added to the team – 52 dedicated Dynamics team<br />Dedicated ‘support’ offering strengthened <br />Our people continue to be recognised – MVP and SME<br />Innovation & recognition<br />First partner globally to be awarded the ‘Elite’ partner status for SharePoint<br />Continued to provide ‘new tech’ services to Microsoft Corp in Redmond…<br />Intergen: a year in review<br />
  5. 5. Keynote Demos<br />Office Backstage<br />Microsoft Azure (Cloud) projects<br />Azure APAC Training & NZ Bootcamps<br />Ticket Direct<br />SharePoint<br />SharePoint 2010 DeveloperHands On Labs<br />Dynamics CRM<br />CRM 5.0 Hands on Labs<br />Phone Co. demo<br />Some examples..<br />
  6. 6. New Dynamics product releases<br />CRM 5.0<br />NAV ‘7’<br />NAV ‘7’ Technology Adoption Program (TAP)<br />Candidates required to ‘take the journey with us’<br />Dynamics AX ‘6’<br />Office 2010 and SharePoint 2010<br />Windows Phone 7<br />Expanded offering for Business Productivity Online Suite [BPOS]<br />Azure ‘the Cloud’<br />What does the coming year hold?<br />
  7. 7. Microsoft’s Annual Global Customer Conference<br />9000+ attendees<br />400! sessions<br />Leverage your investment<br />Get up-to-date. <br />Network<br />Understand the Microsoft strategy and future plans<br />Week commencing April 11th 2011<br />Talk to us if you are interested – let’s plan now!<br />Convergence2011 – Atlanta, Georgia<br />
  8. 8.
  9. 9. Our Sponsors<br />
  10. 10. "There is a fundamental shift going on," Stephen Elop, president of Microsoft Business Division, told a group of analysts and journalists….. <br />….he strongly suggested that as part of the shift, Microsoft Dynamics will increasingly become less a discrete offering and more part of a diverse integrated package for users.<br />Setting the scene for the event…….<br />
  11. 11. Keynote<br />MistiLandtroop<br />Director, Small and Midmarket Solutions and Partners at Microsoft New Zealand Limited<br />27 May 2010<br />
  12. 12. Microsoft and the Cloud<br /><br />Microsoft New Zealand Ltd<br />
  13. 13. At Microsoft, our mission and values are to help people and businesses throughout the world realize their full potential.<br />
  14. 14. INTERNET<br />mid ‘90s<br />CLIENT-SERVER<br />mid ‘80s<br />PCs & APPs<br />early ‘80s<br />
  15. 15. CLOUD <br />COMPUTING<br />
  16. 16.
  17. 17.
  18. 18. Cloud Infrastructure Investment<br />Northern Europe<br />North Central USA<br />Eastern Asia<br />Western Europe <br />South Central USA<br />Southeast Asia<br />
  19. 19. Consumer Cloud Services<br />9.9B Messages/Day on Windows Live Messenger<br />500 Million Active Windows Live IDs <br />314 Million Hotmail Accounts, the Worlds largest Web Email Service <br />600 Million Unique Users/Month captured on Microsoft Websites <br />Windows Update delivers new functionality at 1Pb/Month<br />NEWS & ENTERTAINMENT<br />SECURITY, MANAGEMENT & STORAGE<br />EMAIL, SOCIAL NETWORKING & COLLABORATION<br />SEARCH<br />
  20. 20. Commercial Cloud Services<br />40M Microsoft Online Services Users | 12K Partners<br />Over 500 government entities | Over 50% of the Fortune 500 | 80% of Top 20 Global Banks<br />BUSINESS APPS<br />COLLABORATION<br />STORAGE<br />PLATFORM<br />MANAGEMENT<br />PRODUCTIVITY<br />COMMUNICATIONS<br />
  21. 21.
  22. 22. Launched in NZ April 2009<br />
  23. 23. Announcing<br />Coming to New Zealand in 2010!<br />
  24. 24.
  25. 25. Title Slide (1 Min)<br />Nihon no Minasan, Ohayo Gozaimasu<br />Watashiwa Kirill Tatarinov desu<br />Good morning everybody in Japan. I’m KirillTatarinov.<br />Welcome – Thank you very much<br />It is a great honor to be speaking with you about the Cloud and how we can helping you embrace this exciting paradigm<br />I studied Japanese when I was in college….<<explain>><br />Microsoft is committed to helping you drive success in your business – we will always support you in the long term<br />Next: Microsoft Commitment to Japan<br />
  26. 26. Microsoft in Japan (2 Min)<br />Japan is one of Microsoft’s most important markets<br />We consider Japan a high potential growth market<br />We have been your trusted vendor in Japan for 25 years<br />We have >2000 Employees in Japan in 8 Local Offices<br />We have Financial Credibility and long term investment<br />Innovation is our number one priority<br />Strong Partner Ecosystem supports Japanese customers needs<br />Next: Microsoft Mission Statement<br />
  27. 27. Microsoft Mission Statement (1 Min)<br />Microsoft’s was founded on a mission to help people and businesses to realize their full potential<br />Going to talk to you today about how we do that in the context of the new transformation we are going to experience<br />The transformation to cloud computing<br />We’ve helped Japanese businesses with every technology transformation over the past 25 years – we will not stop!<br />Next: Transformation<br />
  28. 28. Transformation (2 Min)<br />We understand technology change and paradigm shifts<br />We have been through this with you many times – early 80s (PCs & Apps), mid 80s (Client/Server), mid 90s (Internet) <br />Explain….<br />Through these periods of change, we have learned what it takes to help our customers move forward<br />Help you in a way that preserves your investments and ensures your long term success – our commitment to YOU<br />The next transformation that we will undertake together is Cloud Computing<br />Next: Cloud Computing<br />
  29. 29. Cloud Computing (1 Min)<br />Cloud computing is a similar generational shift.<br />Cloud computing isn’t new for Microsoft. <br />We have almost 15 years of experience in cloud computing hosting some of the world’s largest cloud services.<br />Want to help you transform in a way that meets your needs, and preserves your existing investments<br />Been providing solutions for the cloud for a number of years now <br />Dedicated significant resources toward these products and services<br />Next: We’re not New to the Cloud<br />
  30. 30. Not New to the Cloud (2 Min)<br />Here are just a few examples of solutions that we provide today that are built for the cloud<br />We are not new to the Cloud – we are deeply invested<br />Our breadth of experience spans 30 years w/consumers, over 20 years in the enterprise, and a decade of cloud services<br />- We have over 30,000 engineers working on cloud services, 9000 Business Customers Using Microsoft Online Services<br />We will talk about these in detail throughout this session<br />The key message to you is that we are committed to the cloud…WE ARE ALL IN<br />Next: We’re All In<br />
  31. 31. We’re All In (1 Min)<br />When it comes to the cloud: We are all in<br />Our intention is to fully embrace the cloud in a way that fits the needs of all of our customers. <br />Regardless of the size of your operations,…<br />We are committed to ensuring you get the same familiar, intuitive experience…and same enterprise-grade capabilities<br />whether you’re running something on your own servers,…in a partner datacenter,…or hosted by us in the cloud.<br />Next: 5 Dimensions of the Cloud<br />
  32. 32. 5 Dimensions of the Cloud (3 Min)<br />Let’s talk about why we believe in the Cloud- why we are ALL IN: <br />creates opportunities and responsibilities<br />learns and helps you learn, decide and take action<br />enhances your social and professional interactions<br />empowers smarter devices<br />drives server advances that drive the cloud<br />The cloud help save money, increase productivity and reduce management complexities– this creates new opportunities:<br />Economics: Pay for what you use, Lower and predictable costs<br />Management: No patching, maintenance, Faster deployment, Robust multi layered security, Reliability and fault-tolerance, <br />Productivity: Latest software for users, Internet collaboration, Anywhere access, Instant self-provisioning <<So let’s talk about how Microsoft delivers on these values today….>><br />Next: Cloud Infrastructure Investment<br />
  33. 33. Cloud Infrastructure Investment (3 Min)<br />We have invested over $2.3B in cloud infrastructure.<br />Modern Data Center = Engineering Marvel <<visited..>><br />700,000+ SQ FT Chicago, 300,000+ SQ FT Dublin data centers<br />Datacenters in Amsterdam, Hong Kong, Singapore and JAPAN<br />Microsoft cloud services provide the reliability and security you expect for your business: 99.9% uptime SLA, 24/7 support. <br />We understand business needs: security, data privacy, compliance, risk management, identity, access control. <br />Investing heavily in enabling Cloud Computing Infrastructure<br />Next: Consumer Cloud Services<br />
  34. 34. Consumer Cloud Services (3 Min)<br />Microsoft started cloud transformation with cloud services for consumers<br />We are seeing consumer technologies find their way into business<br />We embrace consumer technologies to help both people and businesses<br /><<Give Examples from Slide + Highlight Evidence Points>><br />These experiences drive the foundation of Cloud Computing for commercial enterprises<br />Next: Demo – Consumer Cloud Services<br />
  35. 35. Demo – Consumer Cloud Services (5 Min)<br />Rather than have me talk amore about these experiences for consumers – let’s have a look at them<br />Let me invite Isogai-san, one of our Microsoft team members here in Japan on stage to show you some exciting demonstrations of how they actually work.<br />Isogai-san – please- the stage is yours…<br /><<Closing Remarks after Demo – Consumerization of IT>><br />Next: Cloud Impact on Business<br />
  36. 36. Commercial Cloud Services (4 Min)<br />Deliver full range of services on premise and in the cloud<br />From productivity to platform – and power of choice<br />Seamless Transition from On-Premise to Cloud<br /><<Explain each layer briefly + Evidence of Success>><br />>50% of the F500, 70% of top 10 global energy companies <br />65% Top 20 Global Telecoms, 80% Top 20 Pharmaceuticals<br />80% of Global banks <br />Committed to commercial cloud services, enabling choice, helping customers choose best of them for specific needs<br />Next: Windows Azure<br />
  37. 37. Windows Azure (2 Min)<br />The Cloud requires a whole new breed of Server<br />That Server is Windows Azure – a true cloud server<br />Brand new – built for cloud computing<br />Elastic Architecture – complete scale out capabilities<br />Unprecedented connectivity to on-premise solutions enabling transformation at every level<br />Familiar development tools to build applications – no new skills needed (Visual Studio, Expression Studio)<br />Next: Japanese Windows Azure Customers<br />
  38. 38. Windows Azure Customers (1 Min)<br />Here are just a few examples of Windows Azure success in Japan<br />World renowned customers<br />Let me highlight one example…<br />Next: Live Customer – Takara Printing<br />
  39. 39. Takara Printing – Live Customer Testimonial (5)<br />Rather than hear from me let me call on one of our successful Windows Azure Customers<br />A company called Takara Printing – a leader in disclosure services for businesses<br />Mr. Okabe from Takara Printing who is here to day to talk about how Takara, actively utilized Windows Azure and what their experiences were<br />Please, Okabe-san, the floor is yours.<br /><<Okabe-San Speaks for some time (5 Mins)>><br />Next: BPOS and Live@Edu<br />
  40. 40. BPOS (2 Min)<br />Let’s talk about the cloud in the context of communications and collaboration<br />Exchange Online, SharePoint Online, OCS Online, and Live Meeting are also our strong commitment to cloud<br />These services provide real enterprise ready groupware capabilities at very low costs, enabled by the huge scale merit of worldwide datacenter operations<br />Some of you might be unfamiliar with Live@edu, but it’s a free of charge offering of Exchange-based cloud groupware for educational institutes, which also is growing drastically<br />Next: Japanese BPOS Customers <br />
  41. 41. BPOS & Live@Edu Japanese Customers (1M)<br />Here are just a few numbers of the success of these solutions in Japan<br />Over 250,000 End Users<br />Over 250 Partners actively delivering solutions<br />Great momentum and we expect to see these numbers rise<br />Speaking of Partners, Let’s hear from one of our successful partners<br />Next: BPOS Partner Testimonial Hitachi Systems<br />
  42. 42. BPOS Partner Testimonial – Hitachi Systems (5)<br />Let’s hear from one of our successful Exchange Online Partners<br />A company called Hitachi Systems – a well-known player in enterprise system integration, and who helped many of our customers embrace MSFT Cloud Offerings<br />Mr. Sakaguchi from Hitachi Systems who is here to day to talk about how their customer utilized Exchange Online and how their business is expected to grow with cloud<br />Please, Sakaguchi-san, the floor is yours.<br /><<Sakaguchi-San Speaks for some time (5 Mins)>><br />Next: Microsoft Dynamics CRM<br />
  43. 43. Microsoft Dynamics CRM (2 Min)<br />The most modern CRM Solution on the market today<br />Same code base runs on premise, in the cloud, or partner hosted – with full fidelity and compatibility – power of choice<br />One of the fastest growing businesses at Microsoft:<br />Over 1.1M Users, 22K Customers!<br />Grew 40% in FY09 Alone!<br />CRM was first released to Japan in 2006<br />Next: Japanese CRM Customers <br />
  44. 44. Japanese CRM Customers (1 Min)<br />Today we are proud to have many businesses who successfully implemented Dynamics CRM<br />Just a few examples of Japanese customers who have been successful with Dynamics CRM<br />Let me highlight a couple of customers in more detail…<br />Next: CRM Customer Case Study (Miike)<br />
  45. 45. CRM Customer Case Studies (4 Min)<br />Miike (Meeeke) – produce paper/plastic recycling plants to better society<br />Needed hosted system to keep costs low and evaluate/trial<br />Looked at both SFDC and Dynamics CRM<br />Chose Dynamics CRM as hosted first, because wanted possibility of having it on premise in the future for an in-house management<br />Tsunagu Solutions – deliver recruitment services to businesses<br />SFDCcustomer but needed both call center and business operations<br />Partner hosted Dynamics CRM; liked familiar interface + customization<br />Increased customer capacity from 5K to 30K customers<br />KDDI –one of the largest telecoms in Japan – 17K Employees<br />Needed Flexible CRM SFA System for 3000 users – currently on premise<br />Chose Dynamics: Flexibility, Customization, & Power of Choice (cloud)<br />Next: Demo – Business Cloud Services<br />
  46. 46. Demo – Business Cloud Services (8 Min)<br />To illustrate the seamless experiences we enable for business in the cloud<br />Let me again invite Isogai-san on stage to show you our next technology demonstration<br />Isogai-san – please- the stage is yours…<br /><<Closing Remarks after Demo – Consumer Experiences Translated to Business Experiences>><br />Last Part of Demo: Lead into CRM Online Announcement<br />Next: Announcing CRM Online Coming to Japan<br />
  47. 47. Announcing: CRM Online Coming to Japan (2)<br />The last part of the demo you saw showcased our CRM Online solution – this Microsoft Dynamics CRM – in the cloud<br />Proud to announce availability in Japan by CY 2010<br />Local Language, Local Partners, built on 25 years of experience in Japan<br />Been thoughtful about what it takes to deliver it right – <br />We want to make this one of our first markets to deliver<br />Want to invite those of you that have experienced cloud computing in Japan to take advantage of special opportunity <br />Experience this powerful cloud solution with all of us<br />Next: We’re All In<br />
  48. 48. Closing (1 Min)<br />We are committed to your success, we are there long term <br />When it comes to cloud we are all in as your trusted vendor<br />We have a BIG CLOUD: Azure, SP, Exchange, CRM, Bing etc..<br />We are focused on your business needs- helping you make the transition in a way that preserves your investment<br />ARIGATO-GOZAIMASHITA.<br />Microsoft waImamademoKorekaramo, <br />Nihon no OkyakusamaniKomittoShteImas<br />Thank you very much, please enjoy the conference<br />END<br />
  49. 49. The Business Of The Cloud<br />Chris JT Auld<br />Ryan CrawCour<br />1 March 2010<br />
  50. 50. Allocated IT-capacities<br />Load Forecast<br />Not Enough Power<br />= <br />Grumpy Customers& Grumpy CEO<br />Too Much Power=Grumpy CFO<br />IT CAPACITY<br />ActualLoad<br />TIME<br />
  51. 51. A Big Yellow Knob!<br />
  52. 52. Load Forecast<br />No screaming customers<br />=<br />Quiet CEO Golf Days<br />Capacity on Demand<br />IT CAPACITY<br />No capital laying idle<br />=Happy CFO<br />Knob goes up...<br />And...<br />down<br />Lower Capex<br />ActualLoad<br />Time<br />
  53. 53. vs<br />
  54. 54. Two Types of Cloud Stuff<br />Cloud Applications<br />Cloud Platforms<br />Software as a Service<br />Someone else builds it<br />You rock up with your credit card<br />Set the knob to how much you want<br />Use the service, paying for what you use<br />E.g. Email/BPOS, CRM Online, Online Payroll, What Xero sells you<br />Platform as a Service<br />You build an app<br />You stick it in someone’s giant data centre<br />They feed and water it<br />Set the knob to how much power you need<br />E.g. Online ticketing, Technical computing/analysis, modellingWhat Xero would buy themselves<br />
  55. 55. “Growing Fast“ <br />“On and Off “ <br />Inactivity<br />Period <br />Compute <br />Compute <br />Average Usage<br />Usage<br />Average<br />Time <br />Time <br />On and off workloads (e.g. batch job)<br />Over provisioned capacity is wasted <br />Time to market can be cumbersome<br />E.g. Financial batch processing <br />Successful services needs to grow/scale <br />Keeping up w/growth is big IT challenge <br />Complex lead time for deployment<br />E.g. Scale fast or Fail fast startups<br />“Unpredictable Bursting“ <br />“Predictable Bursting“ <br />Compute <br />Compute <br />Average Usage <br />Average Usage <br />Time <br />Time <br />Unexpected/unplanned peak in demand <br />Sudden spike impacts performance <br />Can’t over provision for extreme cases<br />E.g. Sudden news events <br />Services with micro seasonality trends <br />Peaks due to periodic increased demand<br />IT complexity and wasted capacity <br />E.g. Online ticketing <br />
  56. 56. DEDICATED CLOUD<br />PUBLIC CLOUD<br />Secure CloudFederation<br />ENTERPRISE<br /> PRIVATE CLOUD<br />INTERNAL IT<br />
  57. 57. Dark Clouds<br />
  58. 58.
  59. 59. How Secure Is Your Data Centre?<br />+<br />+<br />
  60. 60. Data Sovereignty<br />
  61. 61. Dynamics In The Cloud<br />
  62. 62. 2 column comparison list<br />CRM Online<br />SaaS Based Offering<br />Limited Availability Outside USA<br />Cannot run custom code<br />CRM “5” Online<br />Big focus on the Cloud<br />Can’t say much more yet…..<br />
  63. 63. 2 column comparison list<br />CRM and ERP SPLA Licensed<br />SaaS Based Offering hosted by Intergen<br />Per seat, per month pricing<br />No cost for Internet connector licenses<br />
  64. 64. Low Hanging Fruit<br />
  65. 65. Office Communications Online<br />Email?<br />Worried about email. Use BPOS.<br />Dynamics CRM OnlineTalk to us in 60 Days<br />Identify peaking workloads. Does is justify migration cost?<br />Trial the Cloud during short run campaigns<br />
  66. 66. Useful graphical elements<br />
  67. 67. Useful graphical elements<br />We’d like to blog in the company – how?<br />Simple, powerful collaboration is going to be vital in our business if we’re to continue to grow<br />We need our partners to create and have access to pieces of our information<br />Create applications for your own unique requirements<br />Is there a powerful web platform that integrates with my Microsoft development tools?<br />Improve engagement and connection with customers<br />
  68. 68. Questions<br />
  69. 69. Thank you<br />
  70. 70. The Agenda for each stream is on the document you were provided when you registered<br />Other opportunities to learn & engage<br />Meet with our team and the Microsoft team<br />Meet with our sponsors – their meeting rooms are clearly marked<br />Engage with your peers – this is an opportunity to share learnings<br />If you need help, go to the information area<br />Please complete the evaluation forms and leave them with us at the end of the day<br />All presentations will be available on our website within the next week<br />Agenda and format for the day<br />
  71. 71. Recent change in GST: <br />Intergen are working with Microsoft to formulate a strategy for all customers<br />Issue is in respect of time based GST change <br />Has been addressed for other countries (Portugal)<br />This strategy will be communicated in the coming weeks<br />Come and hear about the impacts for your business<br />PwC will be covering ‘What to consider’ session over drinks this evening at 5.30pm<br />Hot off the press…<br />
  72. 72. Your next session starts at 11am<br />