Intergen public sector datasheet


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On-going transformation is required to improve service delivery, deliver tangible savings and provide more secure solutions that enable collaboration within and between departments which is critical to ensure sharing of ideas, solutions and less duplication across services.

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Intergen public sector datasheet

  1. 1. INDUSTRY SNAPSHOT INTELLIGENCE AT WORK IN THE Public Sector HELPING TO USE TECHNOLOGY TO IMPROVE CITIZEN ENGAGEMENT AND PUBLIC SECTOR PRODUCTIVIT Y The modern Public Sector is exactly that, modern, complex and rapidly changing. On-going transformation is required to improve service delivery, deliver tangible savings and provide more secure solutions that enable collaboration within and between departments which is critical to ensure sharing of ideas, solutions and less duplication across services. Traditional approaches need to be reconsidered and different service based models put in place that use, reuse, share and deliver collective benefits across the sector. In doing this providing new and secure solutions to enable service improvements is the base level not the target. THE PUBLIC SECTOR CHALLENGE: HOW DO WE BALANCE? Citizen and user expectations Technology, social and business trends are converging, driven by the consumerisation of I.T. Service design and delivery are informed by customer insights. Enterprise requirements An evolution to a shared, low cost and flexible model to support government worker needs, means driving down cost while increasing the performance of government ICT service delivery. The only thing that is certain is that things will change. Models need to allow for consolidation, flexibility and high rates of change. Growing expectations for more online services and access to public data are but one example. It is critical to choose a partner that delivers to these new models, someone that is locally based, has extensive experience within the Public Sector and able to deliver modern thinking. Intergen are not afraid to challenge the normal and think outside the box to enable Public Sector agencies to deliver to new targets and plans. WE DELIVER PUBLIC SECTOR OUTCOMES USING MICROSOFT TECHNOLOGY, DRAWING ON THE EXPERIENCE AND EXPERTISE OF AUSTRALASIA’S LEADING TEAM OF MICROSOFT PROFESSIONALS. WE OFFER THE FULL DEPTH AND BREADTH OF MICROSOFT SOLUTIONS AND SERVICES. WE CALL IT INTELLIGENCE AT WORK. 2013 2010 2013 PARTNER OF THE YEAR – ASIA PACIFIC REGION – MICROSOFT PUBLIC SECTOR CITIZENSHIP SOLUTION OF THE YEAR – MICROSOFT NEW ZEALAND PARTNER AWARDS 2008, 2010, 2012 MICROSOFT PARTNER OF THE YEAR – NEW ZEALAND FINALIST MICROSOFT WORLDWIDE PARTNER AWARDS: PUBLIC SAFETY & NATIONAL SECURITY
  2. 2. The knowledge and expertise to build information-centric government customer centred services. IT’S ABOUT SOLVING BUSINESS PROBLEMS It isn’t simply about the technology. It is about delivering cost effective solutions to solve business problems Intergen can address the most common requirements across Central Government, State Owned Enterprises, Federal and State Government, Local Government, Police, Health, Defence, and Education. EFFICIENCY Integrating service delivery and optimising value from our assets • Infrastructure optimisation and management • Legacy application modernisation • Desktop deployment and management • Collaboration and information management solutions BALANCING Citizen and user expectations Technology that allows natural and intuitive work styles across government Enterprise requirements Manageable procurement timescales TRANSPARENCY Opening up and joining together public information to encourage knowledge creation and enable unique agency capabilities • Financial – cost recording/output management/multi country accounts • Business intelligence and reporting • Leveraging cloud-based solutions (Private and Public) INFRASTRUCTURE CONSULTING FINANCIAL SOLUTIONS Ministry of Health – Deployed System Center Operations Manager to enable MoH to monitor their core IT Infrastructure and business services. New Zealand Trade & Enterprise – Multi country financials management and grant payments solution using Dynamics AX. Ministry of Foreign Affairs and Trade – Design the Windows 7 and Office 2010 SOE build, deployment and management framework for the NZ Foreign Posts in conjunction with Microsoft Services. Maritime New Zealand – Designed and implanted their Windows Server Hyper-V platform that hosts their core Windows Server Infrastructure AgResearch – Financial management and project costing solution using Dynamics AX. Standards New Zealand – A financial management solution using Dynamics NAV.
  3. 3. Information that I can access quickly & trust I’m shielded from the complexities of government A truly seamless user computing experience More with less Shared investment & capability ACCOUNTABILIT Y My own device System assurance EMPOWERING Establishing and measuring performance Enabling citizen centric services • Integrated and open data solutions • Document lifecycle management • Interactive and responsive web based applications and Internet sites • Public Safety & Emergency Management • Self-service and mobile solutions • Usability and user centred design CITIZEN ENGAGEMENT APPLICATION MODERNISATION Department of Culture & Arts – Provided an online Grants Management System that includes a web portal for grant applications and grant assessment. Dynamics CRM being used for core grant management processes, grant setup, funding processes and reporting. Ministry for Primary Industries – The development of .NET based database of information about the ownership and management of all rural properties, land use, stock and crops. The authoritative source of rural property information for biosecurity management - Farms Online. Tertiary Education Commission – Used Microsoft Dynamics CRM to manage profile information about Tertiary Providers, stakeholders, suppliers, contract information, funding allocations and payments for organisations. Department of Internal Affairs – Birth, Deaths and Marriages Online, a web based interactive application that allows historical information to be made available and opening the way for internet services to be introduced. Charities Commission – A Dynamics CRM-based solution that is used to manage charitable organisation information throughout the business lifecycle, from initial registration through the stages of the charity’s life, including annual returns and notice of changes. EMPLOYEE ENGAGEMENT & INFORMATION MANAGEMENT UNSW – A SharePoint based intranet at the heart of the Australian School of Business new strategic direction to becoming a more connected and collaborative organisation. Ministry of Foreign Affairs and Trade – Design, develop and implementation of Global Document Management solution and Records Management Solution.
  4. 4. KEY ADVANTAGES OF ENGAGING WITH INTERGEN IN THE PUBLIC SECTOR Public Sector agencies and associated organisations have to ensure the best possible utilisation of technological investments to fit within Government budgets, adapt quickly to change, improve service quality and citizen engagement and lift productivity. Since Intergen’s inception located near the centre of Government in New Zealand, we have been helping the Public Sector with the design, development, implementation, management and support of Microsoft-based technology solutions in both New Zealand and Australia. Key advantages of working with Intergen include: • Proven capability across the Microsoft technology suite • Extensive experience within all sections of the Public Sector • Modern thinking and a willingness to explore new ideas and service delivery models • A progressive, pragmatic relationship model that delivers real value • Local presences and a vested interest in making the engagement with the Public Sector better for ourselves and our employees INTERGEN IS AT THE FOREFRONT OF DELIVERING PUBLIC SECTOR SOLUTIONS We help address public sector requirements across (but not limited to) the breadth of Microsoft solutions, including: • Application design and development using the .NET framework • Device management and deployment using System Center • Financial Management solutions built on Dynamics AX and Dynamics NAV • Cloud applications with Windows Azure and SQL Azure • Citizen engagement leveraging Dynamics CRM • Collaboration and information management solutions based on SharePoint • Application support and modernisation with Visual Studio development tools • Provision of cloud based office productivity with Office 365 Intergen is a information technology services company that solves challenging business problems using the latest Microsoft solutions. We provide our customers with a range of solutions and services, including financial and relationship management, portals, content and collaboration solutions, custom software development, and consulting services. RE DMOND AU CK L AND WE L L INGTON S Y DNE Y CH RIS TCH U RCH PERTH ME LB O URNE DU NE DIN Australia / United States / New Zealand /