Business intelligence enables organisations to
convert data into information and subsequently
into insights and actions.
Research from IDC estimates the amount of data being stored by organisations around
the world is more than doubling every two years, and could grow by 50 times by 2020,
showing the need for new ways to manage data and derive value from it. In 2011, the
analyst firm estimates the amount of information created and replicated will surpass 1.8
zettabytes (1.8 trillion gigabytes) - growing by a factor of 9 in just five years.
Organisations of all kinds are generating data at an unparalleled rate – data that has
value to the business, if only there were ways of harnessing its value. Regardless of the
industry, data is being generated from customer management, ERP systems and through
myriad other systems, including websites and intranets.
People are only as effective as the data they can access. But how do you know what
data is most valuable? How can you use this data most effectively? Business Intelligence
solutions help you make sense of the vast volumes of information available within your
organisation and extend that value throughout your organisation.
Business intelligence solutions are designed to uncover rich insights in ways that make
sense to people and encourage collaboration, empowering your people to achieve the
best business results.
Talk to Intergen about how to use business intelligence to get the most out of your
technology investments and improve decision making.
Business Intelligence Services
Through years of experience, Intergen has developed a
comprehensive BI methodology supporting the assessment
and implementation of a strategy, roadmap and governance
function that sits alongside the design, delivery and ongoing
management of business intelligence solutions. Having worked
with organisations across multiple industries, we have the
background knowledge and experience to select and apply the
most suitable BI solution to your requirements; not to mention
the influence and support from the greater Intergen team.
Our approach is pragmatic. We start by assessing your BI needs,
implementing a BI strategy and roadmap (if you haven’t one
already). We work closely with you to ensure robust governance
models are in place and these are actively functioning; and then
we work with you to select and implement a solution that extends
the power of business intelligence to everyone who needs it
through your everyday work tools.
Everyone in your organisation will get a comprehensive view of
the information that means something to them, whether that
information relates to customers, suppliers, market trends, financial
performance or other key performance data. Departments will get
the information they need to make the appropriate decisions.
Individuals will be able to collaborate with each other so that they
can derive the most value out of information. And you’ll be able to
harness information to support business goals.
We align the ability to access this information with the business
goals you want to achieve, and the principles by which you want
to govern and manage these insights – and the underlying data
– in the long term.
From the initial creation of your BI strategy, through to obtaining
accurate data and transforming this into information that can
be analysed and reported on, Intergen can work with you to
understand what insights you are seeking, and can then implement
the tools and platform that help deliver those insights.
What is the best way of providing business decision makers with the information and insight they need?
Intergen takes a pragmatic approach that allows organisations to convert data into information and then,
following analysis, into insights and actions.
By ensuring you have a quality set of data, we can work with you to transform this into information
that means something. This can be delivered – with the appropriate toolset – to your users, who can
analyse the information and realise insights from it, before determining how the insights can be applied
Regardless of the role a person has in an organisation, people can look at current and past performance
and, if appropriate, use predictive modelling to estimate what may happen in the future. The tools and
processes are available to deliver these capabilities, through a variety of mechanisms.
Business Intelligence Solutions
Underpinning any BI implementation are some core technologies. Intergen has a long history working with Microsoft’s database, data
management and analysis tools and has delivered many successful solutions to our clients through the delivery of the Microsoft SQL
Server stack (RDBMS, SSIS, SSAS, SSRS) and leveraging additional tools such as Microsoft Office, Microsoft SharePoint, PerformancePoint
Services, Excel Services and PowerPivot.
In addition to these Microsoft solutions, we also have partnerships with vendors that provide a range of best of breed solutions, building on
the core capabilities of Microsoft’s offering.
As a leading Microsoft partner, we regularly participate in the range of early adopter programmes from Microsoft, getting exposure to the
latest Microsoft technologies before most other organisations, ensuring our customers not only know what is possible now, but also ensuring
the decisions they make now will work in the long-term.
Business Intelligence Capabilities
Whether you’re an executive or an information worker, Microsoft
provides a range of business intelligence solutions that not only
deliver the capabilities these roles need, but also work similarly
to the solutions people use every day.
Build on the powerful Microsoft SQL Server platform, Microsoft’s
solutions – including Microsoft Office and Microsoft SharePoint
– can be used to connect people to data and to each other, while
easing the burden on IT staff and maintaining appropriate levels
End users expect to be in control of the information they access,
and have control over what they do with that information. Familiar
Office productivity tools such as Microsoft Excel are often used
to pull together and analyse data. Although these tools offer
flexibility and speed over relying on the IT department to help pull
data together for them, data quality and integrity is often poor.
With the self-service capabilities offered by Microsoft Business
Intelligence solutions, end users can continue to use the tools they
prefer, while still giving the IT department the ability to monitor,
manage, and govern the data and solutions that end users work
with, so that the integrity of data and the stability of the system
can be maintained.
DASHBOARDS & SCORECARDS
Dashboards and scorecards are often used to provide a high-level,
often visual, picture of key metrics in an organisation. By providing
access to information and performance monitoring from virtually
any data source across the organisation, dashboards can deliver
interactive, content-driven experiences that combine data from
multiple systems into a single browser-based experience.
Dashboards enable users with advanced filtering, analytics and
data exploration from within the browser, allowing them to find
answers to questions and the root cause behind performance
measures. Many such capabilities are delivered as part of
Microsoft SharePoint, allowing organisations to utilise current
investments to deploy dashboards and scorecards broadly across
Communicating and collaborating effectively is a challenge for
most organisations. Solutions such as Microsoft SharePoint allow
end users to easily connect and collaborate with each other, find
peers with subject expertise, and share content to make better
informed and faster business decisions.
Additionally, these end users can also share their own business
reports and analysis in a centralised, managed, and secure
environment. They can effortlessly find information across
unstructured sources (such as blogs, wikis, presentations, emails
and documents) as well as structured sources (including reports,
spreadsheets, analytical systems) all from one environment. The
result? Increased user productivity and decision making.
Having centralised reporting allows both end users and executives
to receive the information they need, when they need it, whether
this is delivered through highly intuitive ad-hoc reporting for
business users, or by providing powerful report authoring
environments for IT professionals and developers.
Microsoft SQL Server Reporting Services delivers enterprise
reporting capabilities, and because Reporting Services ships with
SQL Server, organisations that have already invested in SQL Server
can utilise there current investments and can access and combine
data from virtually any data source to meet the reporting needs of
ANALYTICS & DATA MINING
Insight is achieved through the analysis of the data and information
in your organisation, and analytics can provide the necessary
insight to help organisations understand why it is performing the
way it is, or why a store in one region is outperforming all the
In some cases you may need to go beyond simple data analysis to
identify hidden trends, problems, or relationships in the data. After
insights are extracted from patterns, clusters, and trends, people
can better identify the root cause of problems and predict future
Microsoft builds these powerful analytic and data mining
capabilities into Microsoft SQL Server Analysis Services – which is
supplied with SQL Server – allows organisations to pull together
analytical models from virtually any data source across your
organization with the industry’s leading OLAP solution.
Users can access these analytical capabilities through Microsoft
Excel and Microsoft SharePoint Server, extending the reach to
more employees throughout the organisation.
Business intelligence touches all areas of an organisation, and in
some cases specialised skills are needed to ensure a successful
outcome. In addition to Microsoft, Intergen works with other leading
partners in the design and delivery of business intelligence solutions.
Microsoft Partner Network Gold Competency in Business Intelligence
Intergen has achieved a Gold Competency in Business Intelligence, one of five Competencies we
have been awarded that demonstrate we have proven skills and expertise. According to Microsoft:
“Earning a gold competency is evidence of the deepest, most consistent commitment to a specific,
in-demand, business solution area, along with the distinction of being among only 1 per cent of
Microsoft partners worldwide that have attained this outstanding degree of proficiency.”
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