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Dynamics Day 2016: Microsoft Dynamics 365 first look

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James Page and Steven Foster give the first Australasian public viewing of Microsoft’s new business platform as a service, Dynamics 365, and explore the foundations underpinning future Digital Transformation success.

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Dynamics Day 2016: Microsoft Dynamics 365 first look

  1. 1. What is now proved was once only imagined – William Blake
  2. 2. What is now proved was once only imagined – William Blake Engage your customers Transform your products Optimize your operations Empower your employees
  3. 3. Autonomous vehicles Machine learning Connected devices Application to application connectivity Contextual corporate knowledge Artificial Intelligence Data insights & advanced analytics Unmanned aerial vehicles Pervasive Mobility and access Biometrics, multi-factor authentication Predictive business systems Social integration Crowd-sourced resolution Electronic collaboration solutions Wearable device feedback Blockchain Augmented reality Bots
  4. 4. “Attention economy” – Ray Wang
  5. 5. What’s happening in this session? • Dynamics 365 unplugged • Look at some of the features • How to consume it • What happens if I’m a Dynamics User?
  6. 6. Dynamics NAV, AX and Dynamics 365 * Cloud clients transition on renewal date to D365, for Dynamics CRM and AX on premise, on going support provided for the platform – see long term support commitments from Microsoft for details
  7. 7. Dynamics NAV, AX and Dynamics 365 * Cloud clients transition on renewal date to D365, for Dynamics CRM and AX on premise, on going support provided for the platform – see long term support commitments from Microsoft for details
  8. 8. Dynamics 365 Unplugged
  9. 9. What your users want Single sign on, one place to access all of my apps Information is presented to me when I need it, in the app that I am working in Business processes span business systems, I need greater visibility I want to make it easy to interact with business systems I want a common data set to create meaningful outcomes But unfortunately … I don’t have access to the back office systems I need access to Sales gets apps, but no one else has them. A simple task takes a lot of time because of the systems I have multiple logons, no easy way to access all corporate systems I want to learn and gain insights from the information I capture I don’t want multiple SaaS platforms I have to integrate all of my business systems Business processes are disjointed and not efficient Users finding credit card solutions on the Internet – disjointed Data is duplicated in all systems, no single source
  10. 10. CRM ERP
  11. 11. CRM ERPMicrosoft Dynamics 365
  12. 12. Microsoft Dynamics 365 Common application platform: PowerApps, Microsoft Flow, Common Data Model Microsoft AppSource
  13. 13. Microsoft Dynamics 365 A platform that connects stuff to make it just work without months of Development… Solutions that are specific for my business, so I can buy rather than build Make sense of all your data – Dashboards, Graphs, Trend analysis Our everyday tasks: Word, Outlook, Excel & PowerPoint as well as collaboration tools like SharePoint, Yammer
  14. 14. Let’s take a look at Dynamics 365
  15. 15. Microsoft Dynamics 365 Common application platform: PowerApps, Microsoft Flow, Common Data Model Microsoft AppSource
  16. 16. Support for the business process from Lead to Invoice Master Data Transactional Data Lead Opportunity Quote Order Sales Order Fulfillment Invoice Customer Data Customer Data Product * Released Products Order and Line Items Sales Order and lines Shipment updates Order Status Invoice settlement Invoice Status ** * Simple products only – no product configuration Pricing defined in CRM and added to AX with order data CRM AX
  17. 17. Support for the business process from Lead to Invoice CRM AX Lead Opportunity Quote Order (New/Active) Order (Fulfilled) Order (Invoiced) Invoice Opportunity Released Products Sales Order (Open) Sales order (Delivered) Sales order (Invoiced) Invoice Nancy - Sales Rep Susan – Order Processor Sammy - Shipping Arnie - Accounts Receivable Status update Status update Sales order creation Invoice sync or link/viewe r Released products from AX used for product line items on opportunity Customer For new customers, these are created to support the order creation in AX Read only Edit
  18. 18. Microsoft Dynamics 365 Common application platform: PowerApps, Microsoft Flow, Common Data Model Microsoft AppSource
  19. 19. One destination for business users to discover, trial, and acquire line-of-business apps Simplifies the discovery, trial, and acquisition of line-of-business apps An ecosystem to help business users get started using apps faster Helps business users do more with their existing Microsoft apps
  20. 20. What about every other need your business faces?
  21. 21. Connect to existing systems and data sources Microsoft PowerApps is a service for creating and using custom business apps across platforms Build apps and workflows without writing code Publish apps instantly for web and mobile
  22. 22. Microsoft Dynamics 365 Common application platform: PowerApps, Microsoft Flow, Common Data Model Microsoft AppSource
  23. 23. How do you consume it
  24. 24. How do you consume it Pricing Simplified 1 2 3 Users that can see everything in Read-Only but carry out a few key functions Users that can use all the functionality of 1 App only (e.g. Field Service) but nothing else of the platform Users that can use EVERYTHING across ALL Apps (PowerApps, Operations, Sales, Field Service, Etc, Etc) Team Member App User Plan User
  25. 25.  UNCONSTRAIN EMPLOYEES:  UNLIMITED EXTENSIBILITY  FUTURE PROOF:  LOWER TCO ON PLAN 1: CURRENT CRM COMPONENTSNEW APPS $ CURRENT CRM + NEW APPS PLAN 1 + OPERATIONS  INCREASE INSIGHTS:  EXTENSIBILITY  NO DOUBLE LICENSING: $ CURRENT ‘AX7’
  26. 26. So how do you transition?
  27. 27. Dynamics 365 Transition We use Dynamics now, how do we transition? Now H2 2017 CRMOL* and AX Users NAV Users Choice Stay as you are Switch to D365 for Enterprise Choice Stay as you are Implement D365 for Financials * CRMOL will transition on their renewal date
  28. 28. Dynamics Day 2016 Tamzin’s what next slide

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