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Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade

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Dynamics Day 2013 is focused on giving Microsoft Dynamics users the information they need to get the most out of their investments in the Dynamics range, or to help organisations who are considering any of these solutions insights into what’s possible and what’s on the roadmap in the future.

Craig Keenan provides an overview of the value Swick Mining received from their solution.

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Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade

  1. 1. Benefits realisation & client success stories: Swick Mining Services – Dynamics NAV Upgrade Craig Keenan, Dynamics Practice Lead WA 16 October 2013
  2. 2. Our agenda Upgrade overview Drivers & key benefits Approach options Swick Mining Services’ story Things to consider
  3. 3. The drivers  Business advantage  Process or functionality improvement  Extend footprint  Reduced technology risk Benefits Realisation – Swick Mining Services / NAV Upgrade | 3
  4. 4. NAV 2013 delivers http://www.microsoft.com/dynamics/upgrade-compare/nav/default.html Benefits Realisation – Swick Mining Services / NAV Upgrade | 4
  5. 5. NAV 2013 delivers Delivers Feature / Function Capability Extended functionality – RTC, Cash Flow, Visualisations Mobility Web client Collaboration SharePoint portal framework – e.g. project site Performance Dimension sets, scheduled processes Integration Web services Additional users? Light user license transition Benefits Realisation – Swick Mining Services / NAV Upgrade | 5
  6. 6. NAV 2013 delivers + upgrade Delivers Feature / Function Capability Extended functionality – RTC, Cash Flow, Visualisations Mobility Web client Collaboration SharePoint portal framework Performance Dimension sets, scheduled processes Integration Web services Additional users? Light user license transition Consistent & improved processes Opportunity to review & refine processes Move back to standard Opportunity to review & retire customisations Benefits Realisation – Swick Mining Services / NAV Upgrade | 6
  7. 7. Upgrade approach options Plan Deliver FUTURE STATE NAV 2013 Diagnostic • Id improvement opportunities • Assess object upgrade reqt. • Cost, recommendation CURRENT STATE NAV vX Benefits Realisation – Swick Mining Services / NAV Upgrade CHANGE GAP Re-implement • Perform (re)design • Processes may be fundamentally altered • Migrate data? • Very old version – may cost less • Different business model • Data quality issues Database Upgrade • Upgrade current state form & function • Migrate all data • Realise usability benefits from new version CURRENT STATE NAV 2013 | 7
  8. 8. Upgrade approach options Deliver Re-implement Hybrid • Retire customisations • Value add process improvements • Extend use of system – new functionality & users • Integrate with other systems Diagnostic FUTURE STATE NAV 2013 CHANGE GAP Plan Upgrade CURRENT STATE NAV vX Benefits Realisation – Swick Mining Services / NAV Upgrade | 8
  9. 9. Upgrade approach options Deliver Re-implement Hybrid Diagnostic • Majority of processes & functionality working well • Desire to retain [most of] the historic data • Where step change is preferred FUTURE STATE NAV 2013 CHANGE GAP Plan Upgrade CURRENT STATE NAV vX Benefits Realisation – Swick Mining Services / NAV Upgrade | 9
  10. 10. Swick Mining Services Background      One of Australia’s largest mineral drilling contractors ASX listed company Aggressive growth including a push offshore Implemented NAV v4.0 7+ years ago, 1.2m+ PLOD records Modifications to support mining activity  “Hybrid” upgrade approach – pure upgrade 1/3rd total effort Benefits Realisation – Swick Mining Services / NAV Upgrade | 10
  11. 11. Phill Stewart Manager Business Systems
  12. 12. Things to consider  Technical (client) vs. database upgrade?  Microsoft support for legacy version?  Entitled to current version?  What is the costs & timescale?    Number of version jumps Number/nature of existing modifications Number of new modifications required  What compelling benefit will you gain? Diagnostic to id the changes to be introduced Benefits Realisation – Swick Mining Services / NAV Upgrade business case | 12
  13. 13. Any questions?
  14. 14. Thank you Email: craig.keenan@intergen.com.au Mobile: (+61) 420 302 089

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