1.
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Redefining Learning !
Sales Force
Certification
(Admin 201 and DEV 401)

2.
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OBJECTIVES
At the end of this training session, you will be able to:
•
Define Sales Force.
•
To Understand the responsibilities of a Developer
•
Define the role of an Admin in an organization
•
Differentiate between the roles of Developer and Admin

3.
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What is a Sales Force?
Sales Force is a Vendor which is giving server, data base and an application.
An Organization has to manage :
•
An Application
•
Server
•
Data base
The organization functions with the support of:
a). Developer: A developer is one who is building the applications
b). Admin : An Admin maintains the server, data base
There are two types in Admin-
1). Data base admin who maintains the data base.
2). Infrastructure admin who maintains the server

4.
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What is the purpose of Sales Force?
Sales Force supports both Admin and Developer.

An Organization has to pay to for maintaining the application, server, and database
separately.

The Sales Force is like a provider which itself takes the back up and builds the
applications.

For a businessman to manage the application , he has to
get a tool or software which the third party sells it to
him.
Where, each one will have different kinds of requirements.
Ex: A single tab to be shown to one with the title “account”,
and another may ask to name it as “Customer” .

In case of Sales Force, they sell the basic packages to both. It
follows the principle, “this is what I sell, pay me and get it from
me”.

5.
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Sales Force and Admin :
To make the changes in the organization Admin and Sales
Force are needed.

Admin is responsible for making the changes in Sales Force.
They are:
•
Changing the labels
•
Displaying the fields on a single field
•
Configuring and wrapping the particular package to organization branding
•
In this branding he does business logic, data models, creates a new table.

Admin in Sales Force is not just a admin who takes care of applications and maintains the server,
but does the wrapping of simple package from sales force and wrapping it to organization branding and
making it ready.

Admin keeps on doing small changes to a particular structure.

6.
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Difference between Software and Tool:
Software: The software is sold to the customer, but the copy rights will be with the seller.
The buyer cannot add anything to it.
Ex: Windows
Tool : It is a branded stuff , which is used by the buyer and if required they can add to it.
Ex: Sales Force
As in sales Force, which gives the provision to enhance to the organization requirements to
build on your own.

7.
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Roles of Admin and Developer in Sales Force
Roles of a Developer :
•
In an Organization, customization is done by the Developer.
•
wherever you need to build something from scratch will be done by developer
•
Developer gets requirements and creates screens on which captures the account,
that account should go to an opportunity.
•
Requirement will be given but newer given a use case.
•
Developer plays “ Solution Architect” role.
Roles of an Admin:
•
If some thing to be installed to use it will be done by an admin.
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Data Mining, Data Cleaning activities, Maintaining the organization
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Understand how is the organization functionality.
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To know what is lead account, contact opportunity is and how their functionality is more related
than a developer.
•
They get some contacts with the customer, interact with them.
•
They know the functional side of the sales force and map it with the business side.
•
They have strong functional knowledge including both the functional side of software and
system.
•
Admin does plays the “Consultant role”.

8.
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Time to Market:
Whenever a software comes, the product should come within least time to market.
Time to Market: It means how much time it takes a product to go life?

9.
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Knowledge Check
Submit Show Correct Answer
For each of the following statements, select Correct or
Incorrect then click Submit.
•
Developer gets requirements and creates screens on
which captures the account.
•
Admin plays the “Solution Architect” role.
•
Admin does configuring and wrapping the
particular package to organization branding.
Correct Incorrect
Correct Incorrect
Correct Incorrect

10.
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Email us – sales@intellipaat.com
Call us - +91-9784286179 / 1-800-
216-8930 (US Toll Free)
Visit us - https://intellipaat.com
Thank You