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SalesForce Basics

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What is a Sales Force?
Sales Force is a Vendor which is giving server, database and an application.

An Organization has to manage :
An Application
Server
Database

Source URL: https://intellipaat.com/salesforce-architect-combo-201-401-501/

Published in: Technology
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SalesForce Basics

  1. 1. http://intellipaat.com/Intellipaat Software Solutions Pvt. Ltd. Redefining Learning ! Sales Force Certification (Admin 201 and DEV 401)
  2. 2. http://intellipaat.com/Intellipaat Software Solutions Pvt. Ltd. OBJECTIVES At the end of this training session, you will be able to: • Define Sales Force. • To Understand the responsibilities of a Developer • Define the role of an Admin in an organization • Differentiate between the roles of Developer and Admin
  3. 3. http://intellipaat.com/Intellipaat Software Solutions Pvt. Ltd. What is a Sales Force? Sales Force is a Vendor which is giving server, data base and an application. An Organization has to manage : • An Application • Server • Data base The organization functions with the support of: a). Developer: A developer is one who is building the applications b). Admin : An Admin maintains the server, data base There are two types in Admin- 1). Data base admin who maintains the data base. 2). Infrastructure admin who maintains the server
  4. 4. http://intellipaat.com/Intellipaat Software Solutions Pvt. Ltd. What is the purpose of Sales Force? Sales Force supports both Admin and Developer.  An Organization has to pay to for maintaining the application, server, and database separately.  The Sales Force is like a provider which itself takes the back up and builds the applications.  For a businessman to manage the application , he has to get a tool or software which the third party sells it to him. Where, each one will have different kinds of requirements. Ex: A single tab to be shown to one with the title “account”, and another may ask to name it as “Customer” .  In case of Sales Force, they sell the basic packages to both. It follows the principle, “this is what I sell, pay me and get it from me”.
  5. 5. http://intellipaat.com/Intellipaat Software Solutions Pvt. Ltd. Sales Force and Admin : To make the changes in the organization Admin and Sales Force are needed.  Admin is responsible for making the changes in Sales Force. They are: • Changing the labels • Displaying the fields on a single field • Configuring and wrapping the particular package to organization branding • In this branding he does business logic, data models, creates a new table.  Admin in Sales Force is not just a admin who takes care of applications and maintains the server, but does the wrapping of simple package from sales force and wrapping it to organization branding and making it ready.  Admin keeps on doing small changes to a particular structure.
  6. 6. http://intellipaat.com/Intellipaat Software Solutions Pvt. Ltd. Difference between Software and Tool: Software: The software is sold to the customer, but the copy rights will be with the seller. The buyer cannot add anything to it. Ex: Windows Tool : It is a branded stuff , which is used by the buyer and if required they can add to it. Ex: Sales Force As in sales Force, which gives the provision to enhance to the organization requirements to build on your own.
  7. 7. http://intellipaat.com/Intellipaat Software Solutions Pvt. Ltd. Roles of Admin and Developer in Sales Force Roles of a Developer : • In an Organization, customization is done by the Developer. • wherever you need to build something from scratch will be done by developer • Developer gets requirements and creates screens on which captures the account, that account should go to an opportunity. • Requirement will be given but newer given a use case. • Developer plays “ Solution Architect” role. Roles of an Admin: • If some thing to be installed to use it will be done by an admin. • Data Mining, Data Cleaning activities, Maintaining the organization • Understand how is the organization functionality. • To know what is lead account, contact opportunity is and how their functionality is more related than a developer. • They get some contacts with the customer, interact with them. • They know the functional side of the sales force and map it with the business side. • They have strong functional knowledge including both the functional side of software and system. • Admin does plays the “Consultant role”.
  8. 8. http://intellipaat.com/Intellipaat Software Solutions Pvt. Ltd. Time to Market: Whenever a software comes, the product should come within least time to market. Time to Market: It means how much time it takes a product to go life?
  9. 9. http://intellipaat.com/Intellipaat Software Solutions Pvt. Ltd. Knowledge Check Submit Show Correct Answer For each of the following statements, select Correct or Incorrect then click Submit. • Developer gets requirements and creates screens on which captures the account. • Admin plays the “Solution Architect” role. • Admin does configuring and wrapping the particular package to organization branding. Correct Incorrect Correct Incorrect Correct Incorrect
  10. 10. http://intellipaat.com/Intellipaat Software Solutions Pvt. Ltd. Email us – sales@intellipaat.com Call us - +91-9784286179 / 1-800- 216-8930 (US Toll Free) Visit us - https://intellipaat.com Thank You

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