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Integra Global Solutions corporate profile

Integra Global Solutions corporate profile

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Are you a looking for a reliable outsourcing partner in India? We specialise in helping medium size companies across the world, safely outsource to India.

You can increase your productivity, streamline your process, achieve efficiency and save money through outsourcing. We have been helping companies of all sizes, since 2004 enjoy the incredible benefits of outsourcing.

Our list of services

Accounting and finance
Call center and customer support
Web design
Software programming
Virtual assistants
Internet marketing
SEO
Social media marketing

Join our list of happy clients today.

Are you a looking for a reliable outsourcing partner in India? We specialise in helping medium size companies across the world, safely outsource to India.

You can increase your productivity, streamline your process, achieve efficiency and save money through outsourcing. We have been helping companies of all sizes, since 2004 enjoy the incredible benefits of outsourcing.

Our list of services

Accounting and finance
Call center and customer support
Web design
Software programming
Virtual assistants
Internet marketing
SEO
Social media marketing

Join our list of happy clients today.

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Integra Global Solutions corporate profile

  1. 1. Integra Global Solutions CORPORATE PROFILE
  2. 2. At a glance…  Founded in 2004  Clients across US, UK, Canada, Australia and Europe  Offices located in Pittsburgh(US), London(UK), Coimbatore(India)  PCI compliance certified (by security standards council)  Registered under data protection act (information commissioner office, UK)  Member of Pennsylvania chamber of commerce  Approved by ministry of communication & information technology (STPI, India)  300+ multi skilled professionals across 3 offices
  3. 3. Services we offer…  Accounting and bookkeeping  Call center and outsourced customer support (24/7)  Website design, development and consultancy  Internet marketing (social media, SEO, pay per click)  Software and apps development (PHP, Java, .NET, iOS, Android)  Virtual assistants (tasks performed as per client need)  Data entry and web research
  4. 4. Accounting and bookkeeping…  Daily purchase/sales entries  Bank and credit card reconciliations  Accounts payable/Accounts receivable, VAT returns  Payroll processing  Profit/loss, balance sheet and other custom reports  Monthly or quarterly management reports  Audit files, audit schedules preparation  Year end accounting and tax preparation
  5. 5. Call center/customer support (24/7)  Phone, Email and Live chat support  Pre-sales and post-sales customer support  Technical Support (help desk, remote assistance)  Handle shipment and billing enquiries  Handle customer complaints  Psychology trained customer care agents  24/7/365 service
  6. 6. Website development & consultancy  Simple 1 to 10 page professional websites  E-commerce websites (Opencart, Magento, Prestashop, Volusion)  Content management websites (Word Press, Drupal, Joomla)  Responsive websites  Blog websites  Directory type websites, classified type websites  Websites with custom functionality  Mobile websites  Logo and graphic design (brochure, flyer, stationery etc.)
  7. 7. Internet marketing (SEO, Social, PPC)  Social media marketing (Facebook, Twitter, LinkedIn, Google+ etc.)  Content writing (Blog, website, press release etc.)  Search engine optimization  Pay per click marketing and management (Google AdWords)  Create videos and publish (YouTube, Vimeo etc.)  Reputation management  Email marketing
  8. 8. Software and apps development  PHP, .NET, Java development  iOS and Android apps development  MySQL, MS SQL, Oracle database systems  E-Commerce software development (Opencart, Magento, Volusion, Prestashop)  Content management systems (Joomla, Wordpress, MS SharePoint)  Google AppEngine, Amazon webservices, Microsoft Azure  Cloud and online software  Custom built software applications
  9. 9. Virtual assistants  Available to work 24/7 (day shift, night shift, weekends)  Virtual assistants for custom tasks (specific to your company needs)  Multi skilled experts with industry certifications  University degree, excellent language and experience  Expertise at using variety of software  Admin support and real estate virtual assistants  SEO and marketing assistants  Processing executives and data entry virtual assistants  Bookkeeping virtual assistants  Customer care virtual assistants
  10. 10. Data entry and web research  Custom (and trainable) data entry tasks  Data entry of printed and handwritten material  Product upload to Amazon, eBay, e-commerce stores  Data entry of e-books  Medical billing data entry  Insurance claims processing  OCR conversion  Accounts payables and receivables entry  Website maintenance and web research  Image (pictures) cropping and enhancements
  11. 11. World class professionals  100% University graduates (guarantees high quality)  Flexible staff with can-do attitude  Professional, courteous with excellent telephone manners  Fluency in English (neutral accent)  Available to work 24/7  Available to start in a very short notice  You can hire dedicated staff for your company (Who knows your process very well)
  12. 12. Quality management  Regular training to ensure high quality service  Quality metrics set for every project  Employee bonus/rewards set against achieving quality metrics  Regular quality checks ensures high levels of service accuracy  Mandatory peer reviews and feedback processes  Random checks and balances to maintain high quality levels  Customer satisfaction surveys conducted  Feedback analysed and new benchmarks set
  13. 13. Data security compliance  Payment card industry (PCI) data security standard approved  PCI certified for handling and processing credit card information  Data security standards approved by security standards council  HIPAA compliant for handling confidential health and medical records  Approved by ministry of communication & information technology (STPI, India)  STPI approval number: 5798-Nov 2007  Registered under data protection act with UK information commissioner  UK data protection registration number: Z3331950 (since 2009)
  14. 14. Our offices Pittsburgh, Pennsylvania Elstree, London Coimbatore, Tamilnadu USA UK India
  15. 15. Data security measures Biometric fingerprint access 24/7 security guards CCTV monitoring (365 days)
  16. 16. Welcome to our office, India
  17. 17. More pictures... USA Office India office Meeting rooms Integra DirectorsHighly secure India office
  18. 18. What you get from Integra  World class service (which you always craved for)  Extraordinary flexibility (to accommodate your unique needs)  Experience exceptionally proactive, can do attitude & delivery  Diverse set of services (you need not look elsewhere)  Competitive pricing (affordable even for SME’s)  100% transparent pricing model (no surprises)  Round the clock support (through offices in US, UK, Canada, Australia, India)  Guaranteed service quality
  19. 19. Our value proposition + + Dramatic Cost Savings Operational Excellence Productivity & Speed to Market - 24x7 operations - Higher productivity per hour - 100% University educated staff - Cost savings of 50% - 70% - Eliminate fixed costs and overhead - Ongoing savings - Process improvement - International team - Commitment to quality - 100+ Years management experience - Stringent security - Assured business continuity Profitability= = Operational Risk Quality/ efficiency= Optimized Solution
  20. 20. “ ” Our purpose of existence is to ‘increase’ the profitability of our clients.
  21. 21. Contact information USA UK India 101, Bradford road Suite #200 Pittsburgh Pennsylvania 15090 USA Phone: 412 267 1529 Kiln house 15-17 High street Elstree, London Hertfordshire WD6 3BY UK Phone: 020 7993 2949 Email: info@globalintegra.com Web: www.globalintegra.com Kanapathy towers, Sathy road, Ganapathy Coimbatore 641006 India Phone: 422 437 9555

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