Toyota kata – habits for continuous improvements by Hakan Forss

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“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle.
What are the habits, or routines, you need to put in place to continuously strive for excellence? How do we create a culture of continuous improvement? In this session you will learn about continuous improvement routines that help you close the gap between your current condition and you desired future state. You will learn how you can probe through the unknown in small deliberate steps. You will also be introduced to the leadership routines to build a continuous improvement culture. These routines are what we call Toyota Kata. Watch the video of the presentation here: http://youtu.be/MT3qgwzj5nY
More Lean IT videos and presentations on: www.lean-it-summit.com

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Toyota kata – habits for continuous improvements by Hakan Forss

  1. 1. Habits for continuous improvements 3 & 4 October, 2013 Paris, France hakan.forss@avegagroup.se @hakanforss http://hakanforss.wordpress.com/ Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  2. 2. “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Aristotle Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  3. 3. Improvements are experiments Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  4. 4. Puff Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  5. 5. Oh, I did NOT expect that! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  6. 6. The sound of learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  7. 7. Hypothesis Learning Observation Prediction Experiment Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  8. 8. Expect at least 50% of the experiments will not give the expected result This is when we REALLY learn! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  9. 9. Let’s do an experiment! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  10. 10. Cross your arms Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  11. 11. Now cross them the other way Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  12. 12. We need to rewire our brains for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  13. 13. Håkan Forss Lean/Agile Coach @hakanforss
  14. 14. Agile/Scrum/XP Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  15. 15. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  16. 16. Lean & Kanban Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  17. 17. What is a Kata? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  18. 18. Wax on, wax off Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  19. 19. Create ”muscle memory” for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  20. 20. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  21. 21. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  22. 22. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  23. 23. Vision Challenge Target Target Target Target Condition Condition Condition Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  24. 24. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  25. 25. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  26. 26. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  27. 27. The Vision Process focused Not outcome focused Not a business or company vision Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  28. 28. Toyota’s Vision for Its Production Operations Zero defects 100 percent value added One-piece flow, in sequence, on demand Security for people (no injuries) Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  29. 29. Software development Vision example Zero defects, in production 100 percent value added Highest value first, on demand Security for people (no injuries) Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  30. 30. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  31. 31. Get out of the corner office Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  32. 32. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  33. 33. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  34. 34. What to collect Data and facts, not gut feel Process description (Value Stream Map) Process metrics Outcome metrics Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  35. 35. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  36. 36. Our next target condition is… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  37. 37. Beyond the knowledge threshold Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  38. 38. Put a square peg in a round hole Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  39. 39. Setting a target condition Hypothesis on the journey towards the next Challenge and Vision Based on your business strategy and model for process improvement Follow the Goldilocks rule Not too hard, Not too easy, Just Right Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  40. 40. Challenge Target Target Condition Target Condition Target Condition Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  41. 41. Challenge Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  42. 42. Target Condition examples All work visible Lead time 60 days (from 80 days) Work-in-process 15 (from 20) Deploy to production every 2 weeks Specification by Example is used for 80% of the features Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  43. 43. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  44. 44. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  45. 45. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  46. 46. Target Condition Current Condition A P C D Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  47. 47. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  48. 48. Leader coaching the learners Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  49. 49. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  50. 50. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  51. 51. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  52. 52. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  53. 53. Rocks !! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  54. 54. Your treasure map to Toyota Kata! http://hakanforss.wordpress.com/tag/toyota-kata/ http://www.slideshare.net/hkanforss/ http://www-personal.umich.edu/~mrother/Homepage.html http://www.lean.org/kata/ http://www.slideshare.net/mike734 http://www.slideshare.net/BillCW3/ Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  55. 55. Håkan Forss Mail: hakan.forss@avegagroup.se Twitter: @hakanforss Blog: http://hakanforss.wordpress.com

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