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New frontiers: Lean in the digital age by Daniel T Jones


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Au Lean Summit France 2016, Daniel Jones explique l'adéquation de la pensée Lean à l’ère du numérique. Selon lui, les enjeux du numérique se situent sur trois axes : les potentiels techniques, les dynamiques sociales et le rapprochement du client. La pensée Lean permet de libérer le potentiel et les promesses de la technologie.

Published in: Leadership & Management
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New frontiers: Lean in the digital age by Daniel T Jones

  1. 1. New Frontiers: Lean in the Digital age Daniel T Jones
  2. 2. Lean is everywhere But Digital changes everything – or does it?
  3. 3. Digital connectivity Is transforming many sectors media, retail, mobility, money, health etc. technical capabilities + social organisation + user acceptance Lean helps unlock these capabilities
  4. 4. Signs of change? Productivity Growth? Has been negligible Successful IT projects? Have not fulfilled their promise Lasting Lean transformations? Have been few and far between Reached the limits of modern management
  5. 5. Physical work Information & knowledge Human decisions Lean is about people
  6. 6. Toyota’s Purpose Learning Process Product
  7. 7. Toyota’s challenges Became No 1 in a mature industry Lead the way to the future of mobility Changing the technology Prius to Mirai Reengineering production to halve capital costs & zero emissions Through cumulative Kaizen
  8. 8. Lean & Software Similar ….. but different Principles > Tools > Management > Transformation > Learning > Software followed a parallel path Agile > XP > Scrum > Kanban > DevOps > Lean Startup > Lean UX >
  9. 9. Meaningful Work How to mobilise your “smart creatives”? How to avoid “big company” disease as you scale? How to build cross-functional teams?
  10. 10. Technology & Value Development becomes a continuous process New opportunities for co-design with users Incremental improvement of modular technologies
  11. 11. TPS for IT
  12. 12. The Learning Journey Find gaps at the user & producer Gemba Reflect on business results and next gaps Frame actions using the TPS House Eliminate obstacles through problem solving
  13. 13. The Lean contribution Technical capabilities smarter & simpler solutions using less capital & materials with less environmental impact User acceptance making things better by thinking back from users Social organisation Meaningful work by challenge & learning with others Better human decisions through “managing by science” Adaptive & innovative through cumulative Kaizen
  14. 14. New Frontiers: Lean in the Digital age Daniel T Jones